Jack's of Fiji
Jack's of Fiji
4
8:30 AM - 6:00 PM
Monday
8:30 AM - 6:00 PM
Tuesday
8:30 AM - 6:00 PM
Wednesday
8:30 AM - 6:00 PM
Thursday
8:30 AM - 6:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
8:30 AM - 6:00 PM
Sunday
8:30 AM - 6:00 PM
About
Jack’s of Fiji is Fiji’s premier shopping destination, with a world-renowned reputation for friendly customer service and excellent product quality and range.
Suggested duration
More than 3 hours
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Tours & experiences
Explore different ways to experience this place.
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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See what travellers are saying
  • joycepar
    DeLand, Florida1 contribution
    Great merchandise and Vani was so helpful!
    On my recent trip to Fiji I had the pleasure of shopping at Jacks. I went to both the store at the port of Denarau and the Doubletree Jacks. The merchandise selection was fabulous! I found so many authentic Fiji keepsakes and souvenirs and the staff at both locations provided excellent service!! Vani at the Doubletree went beyond my expectations to help us not only picking out the perfect pair of black pearl earrings, but also teaching us about the pearls and helping us with the paperwork for our tax refund both from her store and the store at the port!! I will definitely shop here again next time I get to Nadi!
    Visited February 2023
    Travelled with friends
    Written 26 February 2023
  • Bruce B
    Port Vincent, Australia196 contributions
    Holiday shopping
    We shopped at Jack's in Sigatoka, The staff were very helpful, not pushy, their attitude was take your time this is fiji, no rush. It would have been helpful if they explained the VAT refund scheme. Spend more than $500 in one shopping trip and you can claim 15% VAT back. The store has to fill out forms, you need your passport and travel details. But apart from that, we had fun
    Visited July 2023
    Travelled as a couple
    Written 25 July 2023
  • Chantelle Skinner
    4 contributions
    Hands down the best tour to experience Fiji
    Great value, great information provided on the tour about Fijian cultures. Hands down the best tour we have done, the village and waterfall experience was next level. Beautiful tour guides.
    Visited August 2023
    Travelled as a couple
    Written 24 August 2023
  • Helen B
    Tauranga, New Zealand40 contributions
    Wonderful Staff
    My husband and I shopped at Jacks at the Warwick on the Coral Coast. The staff were fantastic. They were friendly and helpful without being pushy. They went out of their way to help. Nothing was too much trouble. Thank you to the staff of Jacks at the Warwick.
    Visited October 2023
    Travelled as a couple
    Written 30 October 2023
  • Natasha Y
    1 contribution
    Fantastic Shopping
    Went to Jack's of Fiji Double Tree. Vani and Katarina were extremely helpful and polite. Highly recommend visiting for all shopping needs. Wonderful gift selections to bring back home. Hope to visit again soon.
    Visited October 2023
    Travelled with family
    Written 31 October 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
123 reviews
Excellent
65
Very good
34
Average
7
Poor
5
Terrible
12

franchuk21
Kenora, Canada80 contributions
Nov 2023 • Solo
I found the selection to be good, most of the items are made in Fiji. The prices are pretty fair and the staff are friendly and helpful. If you are making one stop for some souvenirs, clothing, hats etc after a great trip - this is a good place to do it.
Written 3 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Natasha Y
1 contribution
Oct 2023 • Family
Went to Jack's of Fiji Double Tree. Vani and Katarina were extremely helpful and polite. Highly recommend visiting for all shopping needs. Wonderful gift selections to bring back home. Hope to visit again soon.
Written 1 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helen B
Tauranga, New Zealand40 contributions
Oct 2023 • Couples
My husband and I shopped at Jacks at the Warwick on the Coral Coast. The staff were fantastic. They were friendly and helpful without being pushy. They went out of their way to help. Nothing was too much trouble. Thank you to the staff of Jacks at the Warwick.
Written 31 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chantelle Skinner
4 contributions
Aug 2023 • Couples
Great value, great information provided on the tour about Fijian cultures. Hands down the best tour we have done, the village and waterfall experience was next level. Beautiful tour guides.
Written 24 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bruce B
Port Vincent, Australia196 contributions
Jul 2023 • Couples
We shopped at Jack's in Sigatoka,
The staff were very helpful, not pushy, their attitude was take your time this is fiji, no rush.
It would have been helpful if they explained the VAT refund scheme. Spend more than $500 in one shopping trip and you can claim 15% VAT back. The store has to fill out forms, you need your passport and travel details.
But apart from that, we had fun
Written 25 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Thetravelingq
Kendale Lakes, FL160 contributions
Apr 2023 • Couples
It was a total zoo in there, we went there as part of a tour.
We picked up some souvenirs and went to the register. The computers were down at that point, they started writing receipts by hand when the computers came back on.
I was charged for some shoes I did not buy, the person next to me did. after noticing the error I disputed the charge and obviously with the receipt showing that I paid for the shoes, it was denied. Even after contacting them, they offered no help. STAY AWAY FROM THIS SCAM STORE
Written 12 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paulina Woods
8 contributions
May 2023 • Friends
Beautiful store some staff are pushing and some staff are very friendly and helpful.
I spent a lot of money for souvenirs I had the price tag and my bank details where I bought 2 tops unfortunately I lost the receipt. I wanted to change to a size bigger unfortunately they wouldn’t. I understand but disappointed if I understood the size difference I would of gone bigger
Written 2 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

joycepar
DeLand, FL1 contribution
Feb 2023 • Friends
On my recent trip to Fiji I had the pleasure of shopping at Jacks. I went to both the store at the port of Denarau and the Doubletree Jacks. The merchandise selection was fabulous! I found so many authentic Fiji keepsakes and souvenirs and the staff at both locations provided excellent service!! Vani at the Doubletree went beyond my expectations to help us not only picking out the perfect pair of black pearl earrings, but also teaching us about the pearls and helping us with the paperwork for our tax refund both from her store and the store at the port!! I will definitely shop here again next time I get to Nadi!
Written 27 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

KALO
Auckland, New Zealand9 contributions
Dec 2022
The Nadi and Sigatoka store are very much the same in regards to the friendly service and staff however I found the prices to be very much different. My partner and I visited Jacks NADI on 28/12/2022 and Sigatoka store on the next day 29/12/2-22. Both stores had 25% off for their Boxing Day sales; their local tee shirts and singlets at Sigatoka store was far more cheaper. As I asked why it was they said it shouldn't have been the case as I explained to them how much I paid Sigatoka staff just apologized; not that I was complaining I was just curious and asked why.

As we both returned to the Resort I compared the receipts and realized I had been charged extra tax on top of the GOODS I purchased.

PLEASE NOTE... LOOK UP V.A.T in FIJI as I didnt know at the time what it was so I didnt bother about it, NOW I WISH I HAD especially when I got to the airport to check in; that's when I asked what V.A.T was all about but what the staff in both stores should have done was given me a form so that I could claim back on some of the GOODS I purchased at NADI Airport as it was well over $500 FJD I spent on GOODS as gifts for my family back at home (NZ)

NEVER MIND LESSON LEARNED FOR NEXT TIME
Written 31 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rashika C
Australia1 contribution
Dec 2022 • Couples
I am writing this review to warn other customers about the poor service at Votualevu Jack's. The employees are rude, and the management does not seem to care about its customers. You can clearly see the huge drop in the level of service compared to their Nadi or Denarau outlet.

I visited Votualevu Jack's with my family recently. We were served by Payal Kumar, who was extremely rude to us all the time we were buying our clothes. This is unacceptable behavior from a customer service representative at any company—but especially at Votualevu Jack's, which bills itself as a luxury brand.
Written 17 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Jack's of Fiji (Nadi) - All You Need to Know BEFORE You Go (with Photos) - Tripadvisor

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