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PeruRail - Expedition

Av. Pachacuteq s/n | Distrito de Wanchaq, Cusco 08200, Peru
+51 84 581414
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Review Highlights
Great ride to Machu Picchu

This vista dome is well worth the extra $10. The food served consisted of a small pastry and... read more

Reviewed 21 March 2017
Jake H
via mobile
Train to Aguas Calientes

We took the train to km104 the first dag. The day after we took the train from Aguas Calientes to... read more

Reviewed 19 March 2017
Christina H
Read all 1,219 reviews
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Overview
  • Excellent51%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
“train ride” (40 reviews)
“machu picchu” (115 reviews)
LOCATION
Av. Pachacuteq s/n | Distrito de Wanchaq, Cusco 08200, Peru
CONTACT
Website
+51 84 581414

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31 - 40 of 1,219 reviews

Reviewed 21 March 2017 via mobile

This vista dome is well worth the extra $10. The food served consisted of a small pastry and beverage (coffee, tea, and juices) for breakfast and a pizza with beverage for the return trip from Aguas Calientes. The staff was friendly and kind, especially to...More

Thank Jake H
PeruRail, CM at PeruRail - Expedition, responded to this review

Dear Jake H, Thank you for travelling with us! We are glad to know you had such a good experience on board of our train. We hope to see you soon again! The Expedition Team

Reviewed 19 March 2017

We took the train to km104 the first dag. The day after we took the train from Aguas Calientes to Ollantaytambo (Servicepersonal: Priscila, Heydi and Ronald). Both ways the service was good and professional. We were served coffee and cookies and had a very nice...More

Thank Christina H
PeruRail, CM at PeruRail - Expedition, responded to this review

Dear Christina H, We loved having you on board! We hope our staff made your experience an unforgettable one. Greetings. The Expedition Team

Reviewed 16 March 2017

The 1 1/2 hour ride from Ollaytantambo to Aquas Callientas (Machu Picchu town) is very scenic. I was able to get my tickets online and the train ride was very comfortable. The staff is helpful and friendly. This was definitely the best choice to get...More

Review collected in partnership with this attraction
1  Thank Sandra R
PeruRail, CM at PeruRail - Expedition, responded to this review

Dear Sandra R, We are glad that you had such a good time during your visit to Machu Picchu. We hope to see you again soon! The Expedition Team

Reviewed 12 March 2017

We took the train from Cusco to Aguas Calientes and also the return. Both trips were so much fun. There is so much to see, the train is so comfortable and the train staff are so friendly, helpful and professional. It was a pleasure to...More

Thank Paul Richard M
PeruRail, CM at PeruRail - Expedition, responded to this review

Dear Paul, Thank you for choosing us for your journey to Aguas Calientes! We are glad you had such an amazing time. The Expedition Team

Reviewed 1 March 2017

we had wonderful time travelling with this train service. special thanks to Carlos V. Shonen Mariana F. keep up the great service guys and Hospitality towards customers. :-) thanks!!

Thank Migraine P
PeruRail, CM at PeruRail - Expedition, responded to this review

Dear Migraine P, We are very glad you enjoyed our service! Our staff is always prepared to assist you in every need you have and make your experience a great one on board. We hope to see you soon! The Expedition Team

Reviewed 1 March 2017

The staff on the train are great. Pricing is good comparatively and I enjoyed the views of the mountains and glacier on my way to Machu Pichu. There were two particular staff who went over and above, Claudia C and Carlos V, they were entertaining...More

1  Thank troysaI
PeruRail, CM at PeruRail - Expedition, responded to this review

Dear troysal, We are thrilled about your comments of our staff! In PeruRail, we always think about your comfort and tranquility during your trip. It was great having you on board! Please visit us soon! The Expedition team.

Reviewed 26 February 2017 via mobile

Peru rail was excellent. Very comfortable seats and very friendly and professional staff. We would recommend them to all types of visitors to Machu Picchu. The surprise came when Daniela, Analy and Orfa started singing Happy Birthday holding a little cake with a candle which...More

Thank Ceri L
Reviewed 19 February 2017

Perurail has friendly staff and it was a good experience. The train tickets can get a bit pricey though.

Review collected in partnership with this attraction
Thank Aegean L
Reviewed 17 February 2017

After an arduous 4 days of jungle trekking to Machu Picchu myself and my 3 friends were extremely overwhelmed and tired after our adventure. We were having trouble booking a train back to Ollantaytambo where we needed to then get our shuttle back to Cusco....More

Thank Olive J
Reviewed 11 February 2017 via mobile

My girlfriend accidentally left her cellphone in our hostal in Ollantaytambo, and we couldn't leave the train. We didn't know the name of the hostal. The crew went the extra mile to help us out and were able to secure her cellphone. The attendants on...More

Thank Gonzalo d
PeruRail, CM at PeruRail - Expedition, responded to this review

Dear Gonzalo D, We thank you for choosing us and for sharing this great experience you had with us. We are glad our team could assist you and solve your problem. We will let Walter and Lisa know about your experience. Hope to hear from...More

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Questions & AnswersAsk a question
Rudy S
train from lima to machu pichu
3 August 2016|
Answer
Response from Begonia B | Reviewed this property |
There is no train from Lima to Cusco, only trains from Cusco from Machu Picchu. Many companies fly from Lima to Cusco several times a day. The flight is about one hour and it's not particularly expensive. You can purchase... More
0
Votes
Rudy S
can we go to machu pichu by train from lima ?
3 August 2016|
Answer
Response from Berrie Z | Reviewed this property |
Hello Rudy. Sorry for the late response, but if you still are interested in my answer: is only to be reached from starting point Aquas Calientes. So you have to travel first to this point (via Cuzco) by train e.g. From this... More
0
Votes
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Kennet L
how can buy the ticket in Perurail website? when i input all information and in payment page, it has "an error.......", no matter i choose paypal, visa or master, same error message.
15 December 2015|
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