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Inca Rail

Closed Now: 7:00 AM - 10:00 PM
Open today: 7:00 AM - 10:00 PM
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More Information
1,112
All photos (1,112)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent50%
  • Very good32%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“aguas calientes”(198 reviews)
“executive class”(60 reviews)
“train ride”(132 reviews)
About
Experience a unique way to travel to Machu Picchu, exploring the Andean landscape like never before with wider and taller panoramic windows and an observation outdoor carriage including a bar. The only train in Peru with an entertainment app on...more
Closed Now
Hours Today: 7:00 AM - 10:00 PM
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Suggested duration: 2-3 hours
Contact
Cusco, Peru
Website
+51 84 581860
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Reviews (8,281)
Filter reviews
2,444 results
Traveller rating
1,115
783
312
138
96
Traveller type
Time of year
LanguageEnglish
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1,115
783
312
138
96
Show reviews that mention
All reviews aguas calientes executive class train ride machu picchu boarding process ticket office train service nice trip small snack comfortable seats return journey urubamba river fashion show tickets wagon poroy punctuality
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1 - 10 of 2,444 reviews
Reviewed yesterday

We took the train both ways from Machu Picchu and what an incredible journey it was! The scenery is magnificent, we had reserved seats and you see much more than you would from the road. The really unusual part was on the return journey when...More

Thank FJHH24
Reviewed yesterday via mobile

Take the train to Machu Picchu! Travel through the cloud forest and plains along a rushing river. Beautiful scenery in every direction including above. Large windows and roof windows allow you to see the peaks and lush scenery you pass. During one trip we were...More

Thank Hrvnyc
Reviewed yesterday

I was so surprised at the end of my travels to find out that my favorite part of my Peru trip was riding the Inca Rail. The views are spectacular, the service is incredible and I was in complete shock of how wonderful everything was....More

Review collected in partnership with this attraction
Thank Camper49414396714
Reviewed 3 days ago

Everything was alright even when our bus was broken, thats we had to take a taxi. Like apologize we got really nice present! ( wine and repellent) Lunch on board was delicious. Staff on board was really nice and helpful.More

Review collected in partnership with this attraction
Thank Roam11563927217
Inca R, Director de Relaciones con Clientes at Inca Rail, responded to this reviewResponded yesterday

Dear Roam11563927217, Thanks for your comments about your last trip on board. We are glad to know that we were able to provide you a beautiful experience and that you enjoyed your time in our train. We are also pleased that everything was to your...More

Reviewed 3 days ago

The staff are very friendly, we got this train to go and back from Machupicchu, it is expensive but all is expensive in Cusco.

Thank matthew c
Reviewed 3 days ago

We bought or tickets in line. So we had to validate them at the office in Cusco. That went smoothly. But the next morning we had to leave early, and the young man at the office had given us the wrong address. So we asked...More

Review collected in partnership with this attraction
Thank GertD8
Inca R, Director de Relaciones con Clientes at Inca Rail, responded to this reviewResponded 2 days ago

Dear GertD8, We appreciate the time you have taken to write this positive feedback about your experience with us, many thanks for share it. We are glad that we were able to provide you a beautiful experience and that you enjoyed your time in our...More

Reviewed 4 days ago

Inca Rail is one of two rail operators to Aguas Calientes at the foot of Machu Picchu mountain. Transport is in comfortable, though somewhat crowded carriages - there is little to no room to stow even a small bag. On board service is a small...More

Review collected in partnership with this attraction
Thank greyshade007
Reviewed 4 days ago

Good experience, nice staff. The only thing is that the description of the bus service connecting Cusco and the railway station is not clear, and I didn’t see this option when purchase online. Luckily, I went to the ticket office to print the ticket the...More

Review collected in partnership with this attraction
Thank Liliana L
Inca R, Director de Relaciones con Clientes at Inca Rail, responded to this reviewResponded yesterday

Dear Liliana L, Thank you very much for taking the time to share your experience on board our trains. We also appreciate your suggestions that will help us improve, and offer a better service to our passengers every day. We hope that your visit to...More

Reviewed 4 days ago via mobile

Beautiful train ride Make sure you book window seat the best one will be on the left to Machu Picchu right side in the way back. They offer small snack and hot cold drinks.

2  Thank 226rr
Reviewed 4 days ago

Fantastic service offered with different price policies. The information about luggage was however a bit pusseling but solved by a single mail.

Review collected in partnership with this attraction
1  Thank Voyager64468991109
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Questions & Answers
Ask a question
ViolaPalmer
15 November 2018|
AnswerShow all 8 answers
Response from Viajera561 | Reviewed this property |
Please ask to Inka Rail because I do not think they pick nobody at the Airport. You have to be at the hotel where they pick up.
0
Votes
Úgl G
10 September 2018|
AnswerShow all 8 answers
Response from Inca R | Property representative |
Dear Úgl G, The ticket entitles the passenger to carry only hand luggage (backpack, bag or briefcase) weighing not more than 8 kg/17lb on the train and with a maximum measurement of 62 linear inches/157 cm. (height + length... More
0
Votes
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Miamibeli
22 April 2018|
Answer
Response from DianneM92 | Reviewed this property |
Hi there, we just returned from a Peru trip and used Inca Rail for both the Olly to MP & MP to Cusco routes. We loved the Vistadome (our 2nd time on it) but really regretted using the bus service portion. The train loads on... More
0
Votes