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Metropolitan Touring

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Open today: 8:00 AM - 6:00 PM
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Traveller Overview
  • Excellent87%
  • Very good7%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“la pinta”(83 reviews)
“santa cruz”(90 reviews)
We are Ecuador's leading tour operator, with over 64 years experience in travel. We own and operate three boats in the Galapagos Islands as well as one hotel. Our holding group also owns Casa Gangotena in Quito and Mashpi Lodge in the cloudforests...more
Open Now
Hours Today: 8:00 AM - 6:00 PM
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Suggested duration: More than 3 hours
Avenue De las Palmeras N 45-74 | De las Orquideas, Quito 170150, Ecuador
Reviews (319)
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All reviewsla pintaglass bottom boatsanta cruzsea lionsgalapagos islandsfinch bay hotelisabela iinight cruisewestern islandsboat movesthe hotel managerdry landingsdeep waterbreakfast and lunchperu tourgiant tortoisesblue footed boobies
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1 - 10 of 291 reviews
Reviewed 5 days ago

This yacht is truly amazing. The cabins are small, but well designed, clean and functional. The public areas are spacious and welcoming. The food and restaurant service is outstanding. One day chef served a whole suckling pig for lunch! But the real gems are the...More

Thank richtinn10
Reviewed 1 week ago

Our itinerary together began even before departing from Quito- the company rep helped us with boarding. At Baltra airport, we were taken by our guides to the ship and sailed to our wonderful voyage. In 5 days we explored the islands with our professional, knowledgeable...More

Thank Nimrod L
Reviewed 2 weeks ago

Arranged with Metropolitan Touring a half-day walking city tour of Colonial & Modern Lima (private) & was EXTREMELY DISAPPOINTED at every turn. And for the money, this tour was a complete rip-off!!!! According to the itinerary for which we paid, we would be going on...More

Thank Patti D
Pedro P, Director de Relaciones Públicas at Metropolitan Touring, responded to this reviewResponded 2 days ago

Dear Guest, Thank you so much for taking the time to write and share your feedback with us. We are deeply saddened to hear about the incident you incurred during your Lima city tour. We have reviewed the case with our Operations Department and are...More

Reviewed 4 weeks ago

We went on a 5 days Galapagos Island Cruise on the Isabela II Yacht from 15 – 20 April and a 2 day Quito tour organised and arranged by Metropolitan Touring. Metropolitan attended to details in co-ordinating our travel arrangements. The Crew members and rangers...More

1  Thank Soloviews
Reviewed 12 June 2018

Our American agent set up some of our transportation through them for our trip to Mashpi Lodge. For the way back they sent a small van and a small suv. We were packed in. The trip was awful, the suv very uncomfortable. The driver and...More

Thank Donald S
Pedro P, Director de Relaciones Públicas at Metropolitan Touring, responded to this reviewResponded 3 weeks ago

Dear Donald, Thank you so much for your feedback. We value criticism as much as we value positive remarks, both of which enable us to improve our services and delivery accordingly. We are deeply saddened to hear that the private transfer service we provided from...More

Reviewed 4 June 2018

The Galapagos are NOT a once in a lifetime destination! We were expecting amazing, sumptuous sceneries but found none. Having travelled worldwide, we unfortunately found the Galapagos underwhelming both in fauna and flora, and have seen more beautiful islands, with active volcanoes and amazing wildlife,...More

1  Thank ginsengNewYork
Pedro P, Director de Relaciones Públicas at Metropolitan Touring, responded to this reviewResponded 2 weeks ago

Dear Guest, Thank you so much for taking the time to provide us with your in-depth feedback, we appreciate it immensely. Your comments are being taken into serious consideration in order to help us improve the experiences we offer aboard our vessels. Bear in mind...More

Reviewed 25 May 2018

The entire adventure was great. Our guides(naturalists) were excellent, most especially David. The ship was very nice, staff extremely friendly and the food was great. It's definitely a trip ,that if you can afford it, then DO IT.

Thank muffins333
Reviewed 22 May 2018

Metropolitan Touring is the most professional and delightfully welcoming enterprise. My mother and I went on a 5-day tour of the Galapagos Islands aboard their Santa Cruz ll, and stayed a few days prior in Quito to explore the city and natural areas. While I...More

Thank Ana P
Pedro P, Director de Relaciones Públicas at Metropolitan Touring, responded to this reviewResponded 11 June 2018

Dear Ana, Thank you so much for providing us with this wonderful comment! We’re supremely pleased to hear that we managed to satisfy virtually every single facet of your trip! We couldn’t be more delighted to find out that Hyades got to treat you to...More

Reviewed 22 May 2018 via mobile

Our US travel agent worked with Metropolitan in lining up a wonderful day tour in historic Quito plus 8 night Galapagos cruise on La Pinta. Metropolitan handled airport transports, personal tour in city. They were flexible in changing tour time with just few days notice....More

Thank Gatta7777
Reviewed 22 May 2018

Metropolitan touring is the largest tourism operation in Ecuador. It offers a full Travel Service and their expertise is in land based tours and Galapagos Cruise operations with three first class ships and The Finch Bay Hotel on Santa Cruz Island. Other properties owned by...More

Thank Patricia K
Pedro P, Director de Relaciones Públicas at Metropolitan Touring, responded to this reviewResponded 11 June 2018

Dear Patricia, Our greatest pride stems from being able to show our guests the wonders of Ecuador via unforgettable experiences. Our guides are at the heart of what we do, and we're glad to hear they completely delivered when it came to having an enriching...More

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Questions & Answers
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16 July 2017|
AnswerShow all 8 answers
Response from 801bernardah | Property representative |
Dear guest, Red-carpet treatment is waiting for you on board Yacht La Pinta. Glad you can join us at a really good time of the year for exploring Galapagos. Our expedition vessel produces fresh water after desalinating... More
19 March 2017|
Response from 801bernardah | Property representative |
Dear guest, We have Type A or Type B Outlets on our Santa Cruz II. If you have any further question we would be glad to assist you. Best regards, Metropolitan Touring
13 February 2017|
AnswerShow all 4 answers
Response from 801bernardah | Property representative |
Dear Nanci, You will always have time after a wer landing to change out of your sandals into a pair of sneakers. Sneakers will always be better to walk during the expeditions. However, our guides will always explain to you... More