Museo de la Memoria y los Derechos Humanos

Museo de la Memoria y los Derechos Humanos

Museo de la Memoria y los Derechos Humanos
4.5
Speciality MuseumsHistory Museums
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
About
The Museum of Memory and Human Rights seeks to draw attention to human rights violations committed by the Chilean state between 1973 and 1990. Its mission is to allow dignity for victims and their families, stimulate reflection and debate and to promote respect and tolerance in order that these events never happen again. It is a Bicentennial project, inaugurated on January 2010, by then President Bachelet. Its purpose is to promote educational initiatives that enhance knowledge and consideration. Its location, on Matucana Street, is also part of an ongoing effort to promote the cultural circuit of Santiago's West Side. Through objects, documents and archives presented in different settings and formats, as well as a innovative sight and sound presentation, it is possible to learn part of this history: the military coup, the repression that took place in the following years, the resistance movement, exile, international solidarity, reparation policies.
Duration: 2-3 hours
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  • swimdancermom
    Atlanta, Georgia134 contributions
    5.0 of 5 bubbles
    Impactful Visit
    If there is only one place to go in Santiago, this museum is it. it explores the period of the Chilean dictatorship between 1973 and 1990. The displays, films are amazing. There is no fee to enter but they do take donations if you like. The displays are mostly in Spanish but we loaded the app and there is a video/ audio recordings that walk you through the museum. I highly highly recommend visiting.
    Visited April 2023
    Written 17 May 2023
  • brandasa
    Centerville, Ohio1,367 contributions
    5.0 of 5 bubbles
    English audioguide
    We spend about 1.5 hours in the museum. There is some English - but to get the best out of it you should listen to the audioguide. You can download on your phone or borrow an audioguide machine for 2000 each. We choose the audioguide and it laid out the history very well. Do not count on them having change though - we just drop the money into the donation bin. The museum itself is free. Very easy to get to from the metro - in fact there is an entrance in the metro station.
    Visited June 2023
    Written 23 June 2023
  • Lesley W
    7 contributions
    4.0 of 5 bubbles
    Very moving museum exposing the human rights violations of the Pinochet years.
    Fascinating, moving and chilling museum explaining the military coup which deposed the Allende regime and the subsequent human rights violations and repression of the Pinochet regime from 1973 to 1990. Not an easy visit, but an important one to understand what happened during those dark times. The aim of the museum is to ensure that by making these events and violations known, they will never happen again. Nunca mas. Free entry, but donations encouraged. Most labelling in Spanish but English audio guide available, and English subtitles on some of the video footage. Layout is a little confusing.
    Visited October 2023
    Travelled as a couple
    Written 27 October 2023
  • Murfster1
    Gosford, Australia19 contributions
    5.0 of 5 bubbles
    A must visit museum
    This museum was a very humbling experience. The atrocities committed during the dictatorship were horrific and they are all on display in this museum. As an English speaker, there are English translations on more than half of the exhibits, but for the ones that aren’t, I had to skip over or just look at the photos etc. This museum is a must see of you visit Santiago. And it is 100% free. I certainly would have paid for it though, it was exceptional.
    Visited December 2023
    Travelled solo
    Written 1 December 2023
  • Kevin_from_Boston
    Boston, Massachusetts121 contributions
    5.0 of 5 bubbles
    Must-see museum, a key to understanding modern Chile
    Tells the story of the Military Junta led by Pinochet that ruled Chile with an iron fist from 1973-1990. Beautifully thoughtful throughout. Free audio guides in English. Every visitor to Chile should spend 2-3 hours here to understand some of the context of modern Chile. A national monument to memory and reparation, by and for the Chilean people.
    Visited December 2023
    Travelled solo
    Written 23 December 2023
  • Ali921
    Edinburgh, United Kingdom1,502 contributions
    4.0 of 5 bubbles
    Good presentation
    The nearest metro is Quinta Normal. Entry is free. It is well laid out. You just follow the arrows on the floor which take you through the exhibits. Lot of pictures and written material with some videos. How long you spend depends on how much information you want to absorb. Definitely a part of Chilean history which should not be forgotten or overlooked
    Visited January 2024
    Travelled as a couple
    Written 24 January 2024
  • JanetB20102013
    Livingston, New Jersey178 contributions
    4.0 of 5 bubbles
    Good overview of Pinochet era
    This is a good overview of the Pinochet period if you are not familiar with the history. The exhibits are almost all exclusively in Spanish. An English audio guide was a must, available for $5 US. Having read extensively about this history, we found the exhibit short on context, especially what was happening in Chile that led to the coup, and what has happened since.
    Visited February 2024
    Travelled with family
    Written 1 April 2024
  • MissDietCoke
    Greater London, United Kingdom50 contributions
    5.0 of 5 bubbles
    A MUST!
    This is a MUST if you visit Santiago. So much to know, so much to learn. I found the museum very informative and well organised. You’ll learn a lot about Chilean history and politics. I urge you to go!
    Visited April 2024
    Travelled solo
    Written 10 April 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles6,172 reviews
Excellent
4,490
Very good
1,172
Average
279
Poor
94
Terrible
137

MissDietCoke
Greater London, UK50 contributions
5.0 of 5 bubbles
Apr 2024 • Solo
This is a MUST if you visit Santiago. So much to know, so much to learn. I found the museum very informative and well organised. You’ll learn a lot about Chilean history and politics. I urge you to go!
Written 10 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paresh
9 contributions
5.0 of 5 bubbles
Apr 2024 • Couples
Definitely do a tour. We did in English. Contact them for tour times. I don't like having to write a minimum number of characters.
Written 9 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Melissa B
Saint Louis, MO441 contributions
5.0 of 5 bubbles
Mar 2024 • Couples
This is an incredibly extensive museum with all kinds of artifacts, primary sources, and videos to interact with. Be aware there is not a lot to see in English, but the museum is free so it’s worth a stroll even if you don’t know much Spanish.
Written 4 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

midway42
Georgia3,116 contributions
5.0 of 5 bubbles
Mar 2024 • Solo
There is very little if any argument that the military coup on September 11, 1973, was one of the most important events in Chile’s history. Initiated by a military junta headed by Augusto Pinochet, the overthrow began over sixteen years of a repressive dictatorship; this was bookended by Salvador Allende’s alleged suicide in 1973 and Patricio Aylwin’s election as President in 1990. The intervening years were marked by a laundry list of characteristics common to any dictatorship: absence of personal freedom, state-controlled media, purposeful and random torture, etc. Fortunately, the story of this chapter of Chilean history is given appropriate treatment in this museum. Inaugurated by then President Michelle Bachelet (herself a victim of Pinochet’s abuse) in 2012, this attraction is included on even the shortest list of Santiago’s “must-sees.”

I visited twice during my week in the country, once as a solo tourist on my first full day in the city and the second time with a guide as part of a day-long tour. The experience begins outdoors, with the articles of human rights in the Chilean constitution carved into the wall. Upon entry to the building there is a global display on the Truth and Reconciliation work of the United Nations and the countries it has addressed. The main exhibit is found on the two floors above and arranged chronologically. It begins with the coup on September 11, 1973 and progresses through the years in a fairly logical fashion, covering the new “rules” of the junta, international condemnation of the regime, and methods of torture. The tour continues on the second level, explaining the road to freedom and transition to democracy. A third floor has rotating exhibits and a quirky gift shop and café on the ground floor round out the offerings.

In summary, this museum was through, artistic, and accessible. First, the building itself is a work of art, adding to the overall experience and enhancing the academic material within. The overlook on the second floor displaying the missing persons on the wall is worth a visit here alone. Second, it is arranged chronologically, making the information easier to absorb and the story more memorable. Lastly, an excellent 38-stop audio guide is available for those of us who don’t speak Spanish; it takes a little over two hours to finish and covers all of the major highlights. While I appreciated the input of my guide on the second visit, a single stopover for those who are more moderate in their interest will be sufficient.

Absolutely a recommended visit for anyone visiting the city. Thumbs up.
Written 1 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JanetB20102013
Livingston, NJ178 contributions
4.0 of 5 bubbles
Feb 2024 • Family
This is a good overview of the Pinochet period if you are not familiar with the history. The exhibits are almost all exclusively in Spanish. An English audio guide was a must, available for $5 US. Having read extensively about this history, we found the exhibit short on context, especially what was happening in Chile that led to the coup, and what has happened since.
Written 1 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

tumbleweedchris
Richland, WA976 contributions
3.0 of 5 bubbles
Feb 2024 • Friends
This museum looks nice. The exhibits and progression through the museum are very well done. It covers the events from the coup on Allende, Pinochet's regime, and eventual downfall. We are English speakers, which runs into the main negative for this attraction. The museum is very inconsistent with how it presents information to English speakers. We were told to download the app for the museum, which would theoretically provide English translation for some of the exhibits. The only problem is the numbers on the exhibits in no way line up with the numbers on the app, rendering it pretty much useless. About 50% of the signs have English translation, which meant I only experienced about 50% of what there was to learn. Large sections had no form of translation, which left big gaps in the learning. They need to right the app experience to make this anything more than 3 stars. Otherwise, this is a well done but incomplete experience for English speakers.
Written 11 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Elaine4749
Seattle, WA7 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
The guided tour was extremely interesting. It took about an hour and a half but was well worth the time. It both explained how the Pinochet regime happened and how Chile emerged from it - through letting democracy work
Written 2 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ali921
Edinburgh, UK1,502 contributions
4.0 of 5 bubbles
Jan 2024 • Couples
The nearest metro is Quinta Normal. Entry is free. It is well laid out. You just follow the arrows on the floor which take you through the exhibits. Lot of pictures and written material with some videos. How long you spend depends on how much information you want to absorb. Definitely a part of Chilean history which should not be forgotten or overlooked
Written 24 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kevin_from_Boston
Boston, MA121 contributions
5.0 of 5 bubbles
Dec 2023 • Solo
Tells the story of the Military Junta led by Pinochet that ruled Chile with an iron fist from 1973-1990. Beautifully thoughtful throughout. Free audio guides in English.

Every visitor to Chile should spend 2-3 hours here to understand some of the context of modern Chile.

A national monument to memory and reparation, by and for the Chilean people.
Written 23 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Murfster1
Gosford, Australia19 contributions
5.0 of 5 bubbles
Dec 2023 • Solo
This museum was a very humbling experience. The atrocities committed during the dictatorship were horrific and they are all on display in this museum. As an English speaker, there are English translations on more than half of the exhibits, but for the ones that aren’t, I had to skip over or just look at the photos etc. This museum is a must see of you visit Santiago. And it is 100% free. I certainly would have paid for it though, it was exceptional.
Written 1 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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