We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Get directions
Address: 80 Bras Basah Rd | Level 6, Fairmont Singapore, Singapore 189560, Singapore
Phone Number: +65 6431 5600
Website
Today
07:00 - 22:00
Closed now
See all hours
Hours:
Sun - Sat 07:00 - 22:00
Description:

Singapore, brimming with unbridled energy, embodies the finest of both East...

Singapore, brimming with unbridled energy, embodies the finest of both East and West and is the perfect home for Willow Stream Spa. Located in the heart of Singapore, the spa and hotel are minutes away from world-class shopping, exciting nightlife, the business and cultural districts and many of the area's most beautiful sites and green spaces.

Willow Stream Spa has created experiences that reflect the needs of Singapore visitors and locals alike with authentic and energizing spa treatments.

read more

TripAdvisor Reviewer Highlights

Read all 25 reviews
Visitor rating
  • 12
    Excellent
  • 7
    Very good
  • 1
    Average
  • 1
    Poor
  • 2
    Terrible
Great massage but vibration noise in relaxation room

Had the 60 minute deep tissue massage. Massage therapist was great, good pressure, thorough and relaxing. But unfortunately there was a vibration noise in the relaxation room... read more

4 of 5 bubblesReviewed 29 October 2016
Jodie B
via mobile
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

25 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 23: English reviews
1 review
4 of 5 bubbles Reviewed 29 October 2016 via mobile

Had the 60 minute deep tissue massage. Massage therapist was great, good pressure, thorough and relaxing. But unfortunately there was a vibration noise in the relaxation room which made it difficult to relax. All the staff were very good.

Helpful?
Thank Jodie B
RC-Hotels-Pte-Ltd, Director of Willow Stream Spa at Willow Stream Spa, responded to this review

Dear Jodie B, Thank you for sharing your spa experience with us! We are delighted to hear that you enjoyed your deep tissue massage and have noted your feedback for follow-up. We appreciate your compliments on our service and hope to have the opportunity to serve you again in the near future! Warm regards, Thea Huang Director of Willow Stream... More 

Singapore, Singapore
Level Contributor
134 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed 11 July 2016

Had a 90 minutes Deep Pressure Massage Treatment which I enjoyed much even to the extent that it's so relaxing and fell asleep at some point of time. The Spa has a comprehensive and good facilities be it gym, swimming pool, jacuzzi, steam room and relaxation lounge. Specially mentioned and applauded the staff for being friendly, accommodating and served with... More 

Helpful?
Thank brnrd_h
Bristol, UK
Level Contributor
411 reviews
55 attraction reviews
common_n_attraction_reviews_1bd8 290 helpful votes
2 of 5 bubbles Reviewed 12 June 2016

First thing, treatments here are great - as is the gym. This review is specifically about the mens spa area which appears to be suffering a lack of attention from the management... - Insect infestation around the wooden pillars above mens spa pools (could be easily fixed with proper pest control). It is not relaxing, not to be able to... More 

Helpful?
5 Thank JUDITHbristol
singaproe
Level Contributor
92 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 23 January 2016

It was a great experience in Spa and additionally enjoyed a Yoga class very much. The yoga is very different what I learn in Tokyo. It's a genuine practice, challenges, can expand with your spirit. I really loved it. I would love to come back to join again.

Helpful?
1 Thank Manaty
Singapore, Singapore
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 11 January 2016 via mobile

I have been a long time customer of Willow Stream and wanted to sign up as a member. However, despite my numerous attempts in contacting the manager in charge and leaving dozen of messages, there were no returned calls. Disappointed. This was one spa which front office service has really deteriorated although the therapists remain decent.

Helpful?
4 Thank Travellercyh
Level Contributor
105 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 25 November 2015 via mobile

This is one of the spas you can spend hours in. The gym equipment is very well maintained and very good. The Trainers are professional and really helpful. The poolside is nice but nothing spectacular. The spa facilities are fantastic

Helpful?
Thank rushitj
RC-Hotels-Pte-Ltd, Director of Spa at Willow Stream Spa, responded to this review

Dear rushitj, Thank you for the recommendation! We are happy to hear that you had an enjoyable time at our Fitness Centre and Spa. We will certainly convey your compliments to the trainers and the rest of the team as an encouragement for their service excellence. We look forward to your return in the near future! Warm regards, Thea Huang... More 

Barossa Valley, Australia
Level Contributor
48 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 28 June 2015

It was the last day of our stay in the adjoining Swissotel The Stamford & only then did I get a spare window of time to check out this gym. It was an easy walk from the 8th floor around the pool down into the gym. As I passed the reception area all 3 ladies at the desk welcomed me.... More 

Helpful?
Thank DeeJayFrog
RC-Hotels-Pte-Ltd, Director of Spa at Willow Stream Spa, responded to this review

Dear DeeJayFrog, Thank you for the excellent review! We are delighted to hear that you had a fantastic experience at our newly refurbished fitness centre, and that you enjoyed the equipment and appreciated the service offered. Perhaps during your next trip to Singapore, you may also check out our Willow Stream Spa facilities and experience a spa treatment as well.... More 

Dubai
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 26 June 2015

With so many Spas in Singapore its quite a head scratcher in deciding which one to go for. Obviously if you are staying at the Fairmont its a no brainer to end up in the Willow Stream Spa, but if you are in the area and have a few notes and coins jangling in your pulse or pocket then head... More 

Helpful?
8 Thank X9760XDpault
RC-Hotels-Pte-Ltd, Director of Spa at Willow Stream Spa, responded to this review

Dear X9760XDpault, Thank you for sharing your spa experience with us! We are pleased to hear that you thoroughly enjoyed your massage and that you found our therapist’s recommendations informative. We hope to have the opportunity of serving you again in the near future! Warm regards, Thea Huang Director of Willow Stream Spa More 

Singapore, Singapore
Level Contributor
56 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 24 June 2015 via mobile

Friendly and attentive spa staff. The counter staff personally brought me to the spa and also did a short briefing on the spa facility. Afterwhich I was introduce to the spa therapist who will be attending to me. It does make me feel at ease before I start the spa service. Highly recommended to all to visit this spa.

Helpful?
2 Thank dew168
RC-Hotels-Pte-Ltd, Director of Spa at Willow Stream Spa, responded to this review

Dear dew168, Thank you for the recommendation! We appreciate your compliments on our service and are happy to hear that you had a great spa experience during your recent visit. We look forward to your return in the near future! Warm regards, Thea Huang Director of Willow Stream Spa More 

Singapore, Singapore
Level Contributor
134 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed 9 June 2015

There must good reasons why I still maintain and a loyal member to the Gym and Spa Club for almost 8 years. Precisely,due to locations, comprehensive facilities and gym equipment including relaxation lounge, jacuzzi, sauna and steam rooms. Besides, the staff are friendly, accommodating and served with passion and smile. More importantly and recently, they have changed the equipment and... More 

Helpful?
2 Thank brnrd_h
RC-Hotels-Pte-Ltd, Director of Spa at Willow Stream Spa, responded to this review

Dear brnrd_h, It is always such a delight to hear from long-time spa members such as yourself who have supported us over the years! We will certainly convey your compliments to the team as an encouragement for their excellent service. We are pleased to hear that our newly refurbished gym has motivated and inspired you to burn more calories. We... More 

Travellers who viewed Willow Stream Spa also viewed

Singapore, Singapore
Singapore, Singapore
 

Been to Willow Stream Spa? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Willow Stream Spa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?