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ZEN Family Spa & Reflexology Jakarta

Closed Now: 10:00 AM - 11:00 PM
Open today: 10:00 AM - 11:00 PM
Review Highlights

Decent massage place and could be better. Good location but more expensive than others To sum up... read more

Reviewed 1 July 2017
dan B
via mobile
Royal massage and ended up with Reflexi as well

Can I say I really enjoyed my massage. I was in pain from my work out. I made an appointment with... read more

Reviewed 29 July 2018
Gedion Y
Kuwait City, Kuwait
via mobile
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Traveller Overview
  • Excellent38%
  • Very good27%
  • Average20%
  • Poor4%
  • Terrible11%
11 Aug 2018
29 Jul 2018
“Royal massage and ended up with Reflexi as well”
"A good value Professional Spa & Reflexology treatment whether you are there for a business or holiday, with great facilities and location." Known among wellness groups for its detailed rejuvenation retreats, ZEN Family Spa & Reflexology also offers...more
Closed Now
Hours Today: 10:00 AM - 11:00 PM
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Jln. Gunawarman no. 43 | Kebayoran Baru, Jaksel, Jakarta 12180, Indonesia
+62 21 7262375
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Reviews (81)
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1 - 10 of 55 reviews
Reviewed 12 August 2018 via mobile

I went for a 1.5hrs massage but the therapist cut the massage short to 1hr and when I confronted him on the timing, he said it’s the policy. The receptionist then tried to calm me by saying that the therapist is new. Well then you...More

1  Thank Anthony L
Reviewed 29 July 2018 via mobile

Can I say I really enjoyed my massage. I was in pain from my work out. I made an appointment with Nancy. The only thing i can say is that I did not look up the phrase ti do it harder in Bahasa Indonesia but...More

Thank Gedion Y
Reviewed 24 July 2018 via mobile

It is very disappointing for such a well known spa and reflexology place to have such a unproffesional, bad, and unpolite receptionist name DESSY. So first I came with my daughter for a foot massage but unfortunately it was all full booked. So the receptionist...More

5  Thank suryantiyusuf
Reviewed 14 May 2018 via mobile

The massage is actually great. If you come during Happy Hour (10:00am - 1:00pm, if I’m not mistaken), they’ll even cut your fare by 20%, which is really generous. Unfortunately, this is all hampered down by very bad service. Website doesn’t work. Staffs do not...More

4  Thank Adriel T
Reviewed 7 May 2018

I love massages and with little else in terms of things to do in Jakarta, it is an excellent way of spending some quality time. I have tried many different spa's over the last couple of years but there is one I always return to,...More

Thank stylishnomad
Reviewed 17 March 2018 via mobile

Affordable massage totally packed with people. Rude other customers talking, belching and spitting all around. Massage very average, ambiance very average. Nothing zen about the place.

Thank Alexander D
Reviewed 22 January 2018 via mobile

Had a body & foot massage treatments so many times at Zen Family Spa Gunawarman & Pakubuwono. It always giving me a great treatment. Their standard of treatment has been a great and that’s why I always had a treatments in here. Will always come...More

1  Thank ykart88
Reviewed 28 August 2017 via mobile

A must visit place. Nice ambiance and the quality of treatment u get for the price is absolutely worth it. Staff speaks simple English, enough to communicate and very experienced; one would think it's a 5* hotel spa treatment quality. The only thing, there isn't...More

2  Thank joorigohgo
Reviewed 10 August 2017

This is really the place to be if you want to relax and escape hectic Jakarta. From the employee at the reception desk, the one in the waiting room, to the masseuse, the staff is super welcome and friendly. The spa is spacious, neat, quiet...More

1  Thank awodawo
Reviewed 1 July 2017 via mobile

Decent massage place and could be better. Good location but more expensive than others To sum up, wouldnt recommend to people

1  Thank dan B
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Questions & Answers
Ask a question
10 May 2017|
Response from JackBistro | Property representative |
We have different section for Male & Female, Yes, for couple room, you could request couple room at our Sukajadi & Bali outlet. Thanks
10 May 2017|
AnswerShow all 2 answers
Response from JackBistro | Property representative |
Yes, Men, Women, Kids all family are welcome at ZEN Family Spa. Sure, since we only have a few couple room at certain outlet, please request that when you book ahead.
17 December 2014|
Response from JackBistro | Property representative |
Dear Salemban, I apologize that we don't allow male to be massaged by female in private room, but for foot massage you can ask for female masseur. Warmest regards, jack