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ZEN Family Spa & Reflexology Jakarta

Jln. Gunawarman no. 43 | Kebayoran Baru, Jaksel, Jakarta 12180, Indonesia
+62 21 7262375
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Review Highlights
Great Massage Hampered Down by Embarrassing Service

The massage is actually great. If you come during Happy Hour (10:00am - 1:00pm, if I’m not... read more

Reviewed 1 week ago
Adriel T
,
Shanghai, China
via mobile
consistently good body massage

I love massages and with little else in terms of things to do in Jakarta, it is an excellent way of... read more

Reviewed 2 weeks ago
stylishnomad
,
Jakarta, Indonesia
Read all 77 reviews
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Overview
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"A good value Professional Spa & Reflexology treatment whether you are there for a business or holiday, with great facilities and location." Known among wellness groups for its detailed rejuvenation retreats, ZEN Family Spa & Reflexology also offers a Balinese atmosphere at all its property. Although all ZEN properties in city centre areas, but somehow it manages to retain a sense of privacy and seclusion.Therapies are based on native Balinese techniques, which use aromatic oils and relaxing water flow massage that emphasized for its power to stimulate the senses and recharge your body, mind & spirit. Famous for “The Royal Touch”, this Signature Massage is influenced by Yoga. It pays attention to neglected area of the body that is in need of special care. For those who don’t want to use massage oil, they provide Zensation Thai Massage and Oil-Free Massage which created exclusively to relieve tension and tiredness of body’s inner energy.From face therapy massage, body scrub to indulging foot reflexology, the variety here is somewhat astonishing. But it also means that there is a treatment to meet every need, especially for people in search of head-to-toe rejuvenation.The relaxing atmosphere continues with a collection of charming art painting & stone gallery. As quoted from “LOVE INDONESIA” a leading lifestyle reviewer in Indonesia, “at ZEN, they provide exclusive treatments in a splendid surrounding that could rival any 5 star hotel in Jakarta, at a very competitive price that almost makes you feel a bit guilty for indulging actually.”
  • Excellent36%
  • Very good28%
  • Average22%
  • Poor5%
  • Terrible9%
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Hours
Hours Today: 10:00 AM - 11:00 PM
LOCATION
Jln. Gunawarman no. 43 | Kebayoran Baru, Jaksel, Jakarta 12180, Indonesia
CONTACT
Website
+62 21 7262375
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Reviews (77)
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"balinese massage"
in 4 reviews
"decent massage"
in 2 reviews
"massage oil"
in 2 reviews
"therapist"
in 15 reviews
"receptionist"
in 2 reviews
"weekends"
in 2 reviews
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1 - 10 of 52 reviews

Reviewed 1 week ago via mobile

The massage is actually great. If you come during Happy Hour (10:00am - 1:00pm, if I’m not mistaken), they’ll even cut your fare by 20%, which is really generous. Unfortunately, this is all hampered down by very bad service. Website doesn’t work. Staffs do not...More

Thank Adriel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

I love massages and with little else in terms of things to do in Jakarta, it is an excellent way of spending some quality time. I have tried many different spa's over the last couple of years but there is one I always return to,...More

Thank stylishnomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2018 via mobile

Affordable massage totally packed with people. Rude other customers talking, belching and spitting all around. Massage very average, ambiance very average. Nothing zen about the place.

Thank Alexander D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 22 January 2018 via mobile

Had a body & foot massage treatments so many times at Zen Family Spa Gunawarman & Pakubuwono. It always giving me a great treatment. Their standard of treatment has been a great and that’s why I always had a treatments in here. Will always come...More

1  Thank ykart88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017 via mobile

A must visit place. Nice ambiance and the quality of treatment u get for the price is absolutely worth it. Staff speaks simple English, enough to communicate and very experienced; one would think it's a 5* hotel spa treatment quality. The only thing, there isn't...More

2  Thank joorigohgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2017

This is really the place to be if you want to relax and escape hectic Jakarta. From the employee at the reception desk, the one in the waiting room, to the masseuse, the staff is super welcome and friendly. The spa is spacious, neat, quiet...More

1  Thank awodawo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2017 via mobile

Decent massage place and could be better. Good location but more expensive than others To sum up, wouldnt recommend to people

1  Thank dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2017 via mobile

The ambiance was great. The staffs were friendly. Massage was great! Professional with consistent pressure on the right muscles. But wasn't offered a drink like how it was supposed to be as told by a close friend who is a regular. They were in a...More

1  Thank Edzuarez M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2017 via mobile

First time trying the spa. Services are good. I'm gonna come again for sure. And also i got an Happy hour promotion 20% off which is good 😄

2  Thank Raden S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2017 via mobile

The therapists were very good. Good ambience and place. We have booked by phone previously, but when we arrived, they leave us waiting for a long time. And also after the massage done, they keep us waiting for a long time to do the payment....More

5  Thank Lita W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
vidasylvia
10 May 2017|
Answer
Response from JackBistro | Property representative |
We have different section for Male & Female, Yes, for couple room, you could request couple room at our Sukajadi & Bali outlet. Thanks
0
Votes
vidasylvia
10 May 2017|
AnswerShow all 2 answers
Response from JackBistro | Property representative |
Yes, Men, Women, Kids all family are welcome at ZEN Family Spa. Sure, since we only have a few couple room at certain outlet, please request that when you book ahead.
2
Votes
salemban
17 December 2014|
Answer
Response from JackBistro | Property representative |
Dear Salemban, I apologize that we don't allow male to be massaged by female in private room, but for foot massage you can ask for female masseur. Warmest regards, jack
0
Votes
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