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Address: 116/F, The Ritz-Carlton Hong Kong | International Commerce Center, 1 Austin Road West, Kowloon, Hong Kong, China
Name/address in local language
Phone Number:
+852 2263 2263
Website
Today
09:00 - 23:00
Open now
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Hours:
Sun - Sat 09:00 - 23:00
Recommended length of visit: 2-3 hours
Description:

Soaring above the island of Kowloon and overlooking Victoria Harbour, The...

Soaring above the island of Kowloon and overlooking Victoria Harbour, The Ritz-Carlton Spa, Hong Kong redefines luxury and indulgence. Featuring nine lavish treatment rooms and two couples' suites, our idyllic hotel spa boasts floor-to-ceiling windows with panoramic views of Hong Kong, and is perfect for spa celebrations. Pamper yourself with one of our soothing, restorative facial treatments, incorporating traditional Asian therapeutic healing methods. Smooth and exfoliate your skin with a lava shell body treatment, or join your partner in the private couples' suite for a relaxing therapeutic Hong Kong massage as part of a romantic spa getaway.

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TripAdvisor Reviewer Highlights

Read all 52 reviews
Visitor rating
  • 31
    Excellent
  • 5
    Very good
  • 2
    Average
  • 1
    Poor
  • 2
    Terrible
The best service ever !!!!

The spa is utter luxury with all comforts provided, however the highlight of all these services is the view! The pool is magnificent and overlooks all of Hong Kong as it is... read more

5 of 5 bubblesReviewed 2 weeks ago
Marielena68
,
Sydney
via mobile
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52 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Sydney
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

The spa is utter luxury with all comforts provided, however the highlight of all these services is the view! The pool is magnificent and overlooks all of Hong Kong as it is located on the 118th floor!!!! Wonderful, dreamy escape, thank you!

Helpful?
Thank Marielena68
Yumi K, Manager at The Ritz Carlton Spa, Hong Kong, responded to this review

Dear Marielena, Thank you very much for taking the time to share your experience on TripAdvisor. I am pleased to know that you liked the view from the spool overlooking the Victoria Harbour and Hong Kong skyline. Our Ladies and Gentlemen look forward to welcoming you back again at the highest Spa in the world. Best Regards. Yumi Kwan Spa... More 

Atlanta
Level Contributor
18 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 February 2017 via mobile

..But this by far was the most amazing spa with the most beautiful views and the most service oriented staff I have ever experience. A little pricy but worth every penny. Get there early and enjoy cucumber water in the waiting area overlooking HK island.

Helpful?
Thank Corey L
Yumi K, Manager at The Ritz Carlton Spa, Hong Kong, responded to this review

Dear Corey L, Thank you very much for sharing your postive experice in our spa. It gives me much pride and joy reading your generous compliments on the service received. Our Ladies and Gentlemen look forward to welcoming you back again at the highest Spa in the world. Best Regards. Yumi Kwan Spa Manager More 

1 review
5 of 5 bubbles Reviewed 9 February 2017

2 hours of great massage made by professional masseuses followed by one hour of delicious dinner with a view and jacuzzi. I don't have words to describe how great it was! Fantastic experience! Wonderful view!

Helpful?
Thank Alina D
Yumi K, Manager at The Ritz Carlton Spa, Hong Kong, responded to this review

Dear Alina D, Thank you very much for your great comments. We are grateful that you enjoyed the Spa journey at The Ritz-Carlton Spa Hong Kong. Our Ladies and Gentlemen look forward to welcoming you back for another memorable journey with us. Best Regards. Yumi Kwan Spa Manager More 

West Berlin, New Jersey
Level Contributor
105 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 30 January 2017

I have been to several spas and received different types of massages from around the world and I think this is the best of all. It starts with the friendliness of the staff, the wonderful showers, sauna and the view from the Relaxation Room on the 116th floor. I opted for the traditional oriental massage and Pam did a great... More 

Helpful?
1 Thank zepned44
Yumi K, Manager at The Ritz Carlton Spa, Hong Kong, responded to this review

Dear zepned44, Thank you for the five stars review and taking the time to share your experience on TripAdvisor. We are glad to know that you enjoyed the experience at our Spa, and thank you for your kind words to Pam. Rest assured I will share your positive comments to her. We look forward to welcoming you back to the... More 

Washington DC, District of Columbia
Level Contributor
33 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 10 January 2017 via mobile

What's great: deep tissue massage is the best I've ever had. I get sports massages in the US a lot and this takes deep tissue to another level. Intense, I had to tell y therapist to let up a bit. Amenities are excellent: dry and steam sauna, they provide you with amenities, the relaxation room has an magnificent view of... More 

Helpful?
1 Thank TPB01
Yumi K, Manager at The Ritz Carlton Spa, Hong Kong, responded to this review

Dear TPB01, Thank you very much for the five star review and your kind compliments of The Ritz-Carlton, Hong Kong. It is with pleasure to read that you enjoyed our facilities and excellent service from our Ladies & Gentlemen. We look forward to welcoming you back again to enjoy the highest Hotel Spa in the world. Best Regards. Yumi Kwan... More 

Hong Kong, China
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 10 January 2017

The spa and its facilities is the tallest one in the world, and it lives up to the name. The moment since you arrive to the Spa you are welcome very warmly to the moment you leave. Everything is brand new it looks amazing. The pool was an incredible experience, the views are the best specially for the sunset. At... More 

Helpful?
1 Thank paolaonate
Yumi K, Manager at The Ritz Carlton Spa, Hong Kong, responded to this review

Dear paolaonate, Thank you very much for the five star review and share your comments on TripAdvisor. It gives me much pride and joy reading your generous compliments on the service received. Rest assured I have shared your kind words with Katie, Ulthia and Dorothy. Our Ladies and Gentlemen look forward to welcoming you back. Best Regards. Yumi Kwan Spa... More 

Hong Kong, China
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 9 January 2017 via mobile

I was extremely disappointed with my experience here. After going to the Landmark Mandarin on several occasions and loving it, I figured I'd try something new as I've heard good things about the Ritz Hong Kong...first, the facilities are average with the exception of the relaxation room which has a spectacular view of Hong Kong. However, you can enjoy the... More 

Helpful?
Thank Jill G
Yumi K, Manager at The Ritz Carlton Spa, Hong Kong, responded to this review

Dear Jill G, Thank you for taking the time to share your feedback despite your recent disappointing experience with us. I am pleased to know that you liked spectacular view of Hong Kong from the Relaxation Lounge. However, I am terribly sorry to hear your experience with the facial and payment process. Appreciate your valued feedback after your experience, allowing... More 

Level Contributor
11 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 December 2016 via mobile

Visited and did the 'me time' package with Jade Radiance Facial and Oriental Massage. Indra who did my treatment was great. Angela at the spa reception was excellent. I really enjoyed the facial - it was different from other spa facials I've had before. Oriental massage was not bad, the masseuse tailored it to my concerns and easily switched styles... More 

Helpful?
1 Thank k11y
Yumi K, Manager at The Ritz Carlton Spa, Hong Kong, responded to this review

Dear k11y, Thank you very much for sharing your great experience you received from Angela and our Spa team! I am glad that our service had met your expectation, pleae rest assured that we will share your positive comment with Angela and our team members. Our Ladies and Gentlemen look forward to welcoming you back again at the highest Spa... More 

Birmingham, United Kingdom
Level Contributor
25 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 27 November 2016 via mobile

Spent the morning here.. calm relaxing. Not very busy. Fruit punch is a must. Veiw's are brilliant. Nice big pool. Changing rooms have towels, slippers, water, hairdryer everything you need to get ready and go. Very clean.

Helpful?
1 Thank perovi
Yumi K, Manager at The Ritz Carlton Spa, Hong Kong, responded to this review

Dear perovi, Thank you for taking the time to share your experience with us on TripAdvisor. We are grateful that you enjoyed the Spa journey at The Ritz-Carlton Spa Hong Kong. Our Ladies and Gentlemen look forward to welcoming you back for another memorable journey with us. Best Regards. Yumi Kwan Spa Manager More 

Los Angeles, California
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 November 2016

This is the most phenomenal spa I have ever been to in the world. Situated on the 116th floor of the Ritz in Kowloon, the views are so stunning I truly have no words. I wanted something simple and got a facial. I arrived an hour early so I could use the gorgeous shower facilities and sauna. Angela, the wonderful... More 

Helpful?
1 Thank Cristin L
Yumi K, Manager at The Ritz Carlton Spa, Hong Kong, responded to this review

Dear Cristin L, Thank you very much for the five star review and share your comments on TripAdvisor. It gives me much pride and joy reading your generous compliments on the service we have provided to you. Rest assured I have shared your kind words with Angela. Our Ladies and Gentlemen look forward to welcoming you back. Best Regards, Yumi... More 

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