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Sam's Tailor

Certificate of Excellence
Neighbourhood:
Tsim Sha Tsui
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Address: Ground Floor, K&L Burlington Arcade 90-94C Nathan Rd, Tsim Sha Tsui, Kowloon, Hong Kong, China
Name/address in local language
Phone Number:
+852 2367 9423
Website
Today
09:30 - 19:00
Closed now
See all hours
Hours:
Sun 09:30 - 12:00
Mon - Sat 09:30 - 19:00

TripAdvisor Reviewer Highlights

Read all 663 reviews
Visitor rating
  • 515
    Excellent
  • 32
    Very good
  • 14
    Average
  • 26
    Poor
  • 49
    Terrible
Elegance made simple

Walked in at noon. Salesman listens to what I like to wear and when I plan to wear the suit and jackets I have in mind. Spends lots of time listening, helping me to select the... read more

5 of 5 bubblesReviewed 1 week ago
Riccardo_Iname
,
San Andres and Providencia Department, Colombia
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663 Reviews from our TripAdvisor Community

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Showing 636: English reviews
San Andres and Providencia Department, Colombia
Level Contributor
38 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Walked in at noon. Salesman listens to what I like to wear and when I plan to wear the suit and jackets I have in mind. Spends lots of time listening, helping me to select the fabrics. Measurements taken. Come back at 6:30 pm that very same day. First fitting is fine, a few alterations here and there. Return a... More 

Helpful?
1 Thank Riccardo_Iname
Argyle, Texas
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

I have visited these guys before. They are incredibly friendly and very helpful with your selections from fabric to color choices. Bought 3 suits this time. I am very happy with not only the craftsmanship but also with the speed to make and deliver my custom suits (3 days).

Helpful?
2 Thank CrazyPenguin89
Sydney, New South Wales, Australia
Level Contributor
76 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

When you are in Hong Kong, you have to pick up a tailored suit. As luck would have it, just before we left, the bottom had literally fallen out of two of my Oxford "always on sale" 60% off specials and I was in the market for suits. There are a number of choices for bespoke (mainly Indian) tailors around... More 

Helpful?
2 Thank Abhik S
Melbourne
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Sam and Roshan have done an amazing job of producing all my shirts and suits for well over 15 years - although I have only visited them twice in HK. All my other orders have been organised from Australia where I live. The quality of the cotton and wool in my shirts and suits has been exceptional. The tailoring of... More 

Helpful?
2 Thank Gordon M
San Francisco, California
Level Contributor
38 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 114 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

I visited Sam's in person and had a GREAT experience. In fact, to this day, all of the suits that I wear day to day are from Sam's. The fit and quality are great, IF you go to Hong Kong and get measured, fitted, and confirm the fit and quality of your garments. Upon return to the US, I've ordered... More 

Helpful?
Thank Mark G
Taghioff, Public Relations Manager at Sam's Tailor, responded to this review

Dear Sir We were very sorry to hear that we had difficulties fitting your at-a-distance order correctly. It is in fact always more difficult to fit a suit without an opportunity to remeasure a client, and check the fall of the chosen fabrics against their current form and posture. We made the corrections and also, due to your long custom... More 

Brookline, Massachusetts
Level Contributor
23 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago

We spent three days in Hong Kong (Kowloon) recently and decided to enhance our experience by getting a custom made suit, for which Hong Kong is famous. One of the highly-recommended tailors is Sam's Tailor, off Nathan Road. Definitely make an appointment; it can get really crowded (the store is tiny). Staff are professional, knowledgeable, and helpful. We had the... More 

Helpful?
2 Thank PrimaCritic
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 January 2017 via mobile

I was a student from local university and was doing our honours project in shooting about stories on tailor. When we were doing scouting, the manager of sams tailor was extremely kind and helpful to free his 2nd floor shop for us to shoot for whole day. They even allow us to lend some of their fabric as props. we... More 

Helpful?
2 Thank Edith L
Sydney, Australia
Level Contributor
5 reviews
1 of 5 bubbles Reviewed 14 January 2017

Initial customer service was great, however the end-product and post customer service was appalling. During my second fitting, the guys at Sam's said the suit fit perfectly, however the sleeves were too long given, - The jacket sleeve covered the full cuff on my shirt, - The suit sleeves ended below the large wrist bone which is a no-no. The... More 

Helpful?
Thank t0m8484
Taghioff, Public Relations Manager at Sam's Tailor, responded to this review

Dear Sir We are sorry to hear that the required alterations to the length of our jacket sleeves are still pending. We have engaged in extensive correspondence with you on this topic. Since you want to complete the alterations locally to you in Sidney, we offered that the alteration costs be held as a discount credit on your next suit... More 

Glasgow
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 14 January 2017

We ordered a 3 piece suit and extra waistcoat for my boyfriend. In 4 days they made an amazing suit, impeccably tailored. Will definitely be ordering more :)

Helpful?
2 Thank hmckenzie25
Portland, Oregon
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 12 January 2017

We had a group of us visit Sam's and were quite excited about purchasing tailored clothing from this well known and supposedly reputable vendor. The process was quite fun. We, a a group, invested significantly in upgrading our wardrobes. Unfortunately for many of us when the clothes arrived they were unwearable - they didn't fit. It is as if they... More 

Helpful?
1 Thank Carl C
Taghioff, Public Relations Manager at Sam's Tailor, responded to this review

Dear Sir We are sorry to hear that you had difficulties with the sizing on your order. We returned the corrected garments to you on January the 3rd, turning around the corrections to your 30th November initial order through the ChrIstmas season. Our records indicate that we informed you of the despatch, but if this information has not gotten through... More 

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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