Run-ze Jade Garden
Run-ze Jade Garden
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
3.0
88 reviews
Excellent
14
Very good
16
Average
27
Poor
14
Terrible
17
Shannii
Brisbane, Australia747 contributions
Nov 2021 • Friends
In 2018 I did this tour.
The tour at the start of visiting here was interesting but as soon as we entered the gallery a sales lady jumped on and didn’t let go. If I hadn’t already wanted to purchase something before I got there I would have told her to go away instead I just allowed her to follow me around and try talk me into things I didn’t want. I ended up finding a bracelet I did want so I guess she was happy in the end. It was frustrating for us as we then left to go to the Great Wall then came back here for lunch. I would have rather gone to the Great Wall then shopped and had lunch. Food was nice though they accommodated my being vegetarian with some hot chips and a plate of cabbage haha seemed to be the general food offered for me over there.
The tour at the start of visiting here was interesting but as soon as we entered the gallery a sales lady jumped on and didn’t let go. If I hadn’t already wanted to purchase something before I got there I would have told her to go away instead I just allowed her to follow me around and try talk me into things I didn’t want. I ended up finding a bracelet I did want so I guess she was happy in the end. It was frustrating for us as we then left to go to the Great Wall then came back here for lunch. I would have rather gone to the Great Wall then shopped and had lunch. Food was nice though they accommodated my being vegetarian with some hot chips and a plate of cabbage haha seemed to be the general food offered for me over there.
Written 5 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Basia V
Vancouver, Canada96 contributions
Dec 2018 • Friends
Despite getting a card of authenticity it is nothing more than injected glass.
Pretty greed colour! The silver is questionable too and the characters on the pendant fell off and underneath where they were glued on the green is now clear glass!
Buyer BEWARE! The prices too are high, but then I got fooled! Costume jewellery is what it is!
Pretty greed colour! The silver is questionable too and the characters on the pendant fell off and underneath where they were glued on the green is now clear glass!
Buyer BEWARE! The prices too are high, but then I got fooled! Costume jewellery is what it is!
Written 23 January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aped308
York, UK75 contributions
Aug 2015 • Family
We were taken here as part of our trip to the Mutianyu Great Wall with Archers tour for lunch. After a very brief and deliberate inaccurate introduction to Jade we were lead to the massive show room. As soon as you don't a bit of interest, you'll be pounced on by the sales staff. As I was looking at a rather large and expensive piece, the lady who gave us the talk (Lisa) come to try sell it to me. Even our local guide from Archers (Katlin) joined in on the hard sell, almost as if she was on a commission. It was hard core hard sell as I've never experienced before. When I said I'd think about it after lunch (which was a good buffet) she did get upset. After lunch and as we were leaving, she was waiting at the bottom of the stairs and made me a better offer. As the rest of the tour was already on the coach, I had to make a rushed decision to get it. As it was packed really well, I didn't check it carefully until arriving home to discover it had several chips and had been painted with coloured wax in several areas. For the high price and the constant reassurance by our local guide that this is a reputable shop, I made the assumption that it can't be damaged. What a stupid mistake!
Written 19 August 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shannon C
Adelaide, Australia3 contributions
Apr 2013 • Friends
I returned recently from a cruise to China where I visited the Run-Ze Jade Garden as a part of the organised cruise tour. I was assured that they were reputable (by the tour guide and venue), I was told that all Jade came with a 'guarantee' certificate, and the venue was presented very professionally which gave the impression of credibility. Given this, I purchased a very expensive 'jade' item for in excess of $4,000AUD.
Upon returning to Australia, I had the item professionally appraised by a jewellery valuator, who discovered that the 'Jade' was not actually jade, but in fact was dyed quartz. The item was appraised at less than 1/3 of the ticketed price. The gold was genuine which accounted for the appraised value, however the 'jade' component of the item was worthless.
I contacted them and they have 'said' that they will address the issue, but I have yet to hear anything further.
Regardless of whether they address the issue, or whether this was a legitimate 'mistake', please be aware that they have sold worthless 'Green-Stone' under the misrepresentation of it being genuine Jade.
AVOID THIS LOCATION AT ALL COSTS!
Upon returning to Australia, I had the item professionally appraised by a jewellery valuator, who discovered that the 'Jade' was not actually jade, but in fact was dyed quartz. The item was appraised at less than 1/3 of the ticketed price. The gold was genuine which accounted for the appraised value, however the 'jade' component of the item was worthless.
I contacted them and they have 'said' that they will address the issue, but I have yet to hear anything further.
Regardless of whether they address the issue, or whether this was a legitimate 'mistake', please be aware that they have sold worthless 'Green-Stone' under the misrepresentation of it being genuine Jade.
AVOID THIS LOCATION AT ALL COSTS!
Written 23 July 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Caswell
Fairport, NY64 contributions
Dec 2016 • Couples
I was fed a crock by this bunch of crooks. I paid over $5000 for a 1 foot tall sculpture of Fish & Lotus. I recently went to get it appraised for insurance and discovered it was worth about $1000.
I think the travel agency Parco Polo should not take visitors to this place. Their reputation is at stake too.
Having said that, the piece is beautiful and everyone admires it.
I think the travel agency Parco Polo should not take visitors to this place. Their reputation is at stake too.
Having said that, the piece is beautiful and everyone admires it.
Written 29 November 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lamontmc
Wilmington, DE200 contributions
Jun 2016 • Family
This place shouldn't be #231 on things to do in Beijing it should be in the top 20. First of all this is the largest jade factory in Beijing. You start off with a talk which explains the manufacture and design of jade. They will also explain and help you recognize good vs. bad quality jade. Prices are definately negotiable and you should get between 30-40% off (ask for a manager to get the manager special). They also gave free gifts for myself and 2 kids! Lovely place and must see location. Ask to see the back room where they store most of the more expensive jade bracelets and other jewelry. Great Experience!
Written 13 June 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ldtv
Wheaton, IL4 contributions
Apr 2016 • Friends
I always wanted a piece of jade, it is different than all my other jewelry but I have not priced it before. The sales people were very nice. I was interested in a pendent and possibly earrings. I made a purchase, naturally not at the asking price. They guaranteed the pieces to appraise for far more than I paid or they could be returned. I took them to my jeweler upon returning to the western suburbs of Chicago, they have been in business since 1911 and have done all of my previous appraisals. They provided me an appraisal which was about 40% of what I paid for the items. I am most disappointed and am calling to return my items which is what they promised would be possible. We visited this location on 4/23/16.
Written 9 May 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Devannykole
Los Angeles, CA1 contribution
Jun 2019
I visited this place a few weeks ago. Once you arrive into the actual shop (which is huge), the sales associates follow you around like crazy. I found a green jade bangle I was interested in, but the associate kept trying to pressure me into buying a more expensive bangle that was “old mine jade”, and guaranteed it was jadeite which is better quality. Long story short, I paid $750 USD for this bangle and once I got back to hotel that night I read the reviews on trip advisor. The horrible reputation this place has lead me to then get this bangle appraised to be sure of its authenticity & value. The bangle was valued at $100 USD and I believe that was just to be nice. The bangle had been bleached, polymer added, and had internal cracks that all reduce the value significantly. My cc company disputed the charge for full refund.
DO NOT BUY JADE HERE AND MAKE YOUR TOUR GUIDES AWARE THAT THEY SHOULD NOT BRING PEOPLE HERE FOR THIS SCAM
DO NOT BUY JADE HERE AND MAKE YOUR TOUR GUIDES AWARE THAT THEY SHOULD NOT BRING PEOPLE HERE FOR THIS SCAM
Written 26 June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I M
Melbourne493 contributions
Oct 2018 • Couples
Visited here as part of a group tour which included lunch. As soon as we walked in, everyone realised this was going to be a hard sell and a tourist trap. A very brief explanation of how special jade is, how to pick the real from the ripoffs and then Into the huge showroom where you are constantly followed around and asked what we wanted to buy. I loathe this kind of environment and whilst some of the jade was indeed lovely, the prices attached were ridiculous. If your stilly enough to pay these prices then more fool you! We were shuttled into an adjoining huge ‘hall’ where plates of mass produced food was dumped on the table.
Written 10 November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sfljm912
Los Angeles, CA1 contribution
Nov 2016 • Couples
My wife and I went to this tourist trap on our group tour to the Beijing Wall. We bought a couple trinkets for a total price of $10 US dollars. When I returned to the states I had a credit card charge of $120. I immediately disputed the charge. The company provided the so-called receipt for the transaction but the bottom half where the price and my signature were supposed to be was conveniently blacked out. My credit card company is pushing back, thankfully. AVOID!
Written 18 January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, Inspiration306340. What would you like to know about this attraction?
I recently purchased an expensive necklace from Run Ze Jade Garden. I paid over 4k in Beijing. it appraised for only 1k in the states. I would like to contact Run Ze ... but I do not have an email address. nor can I find a true website for them. do you have any contact information that would be of value. thanks in advance.
Written 9 May 2019
Sometimes back in N America the appraisers are not knowledgable on foreign gems? I trust you declared this purchase when entering the USA. This company you made your purchase
goes by the name of longingcrafts
Written 12 May 2019
Were you able to return your purchases? if so, could you share how you were able to do so.
Thank you - kimberly
Written 30 April 2017
What is easiest way to contact them? Is a refund a realistic solution? I too was ripped off.
Written 18 February 2017
We got hold of our travel guide who took us there and she had the manager contact us. We had also googled the place and found an email address and emailed that; but using the travel guide gave quicker response. Good luck.
Written 19 February 2017
diane v
Dracut, Massachusetts
Did an impulse purchase a very expensive one. Feeling stupid, want to return my Jade pieces to Run-Zee jade garden. Has anyone ever had any success in returning? Names, numbers, email, anything will help me get the ball rolling. After researching I know I paid way too much. May call my credit card and see what they suggest. HELP PLEASE DV
Written 2 October 2016
Feel sorry you were duped but I'm afraid you have probably lost out. We were warned to be very careful when buying as it is almost impossible to verify the quality of what is being offered unless you are an expert.
Having said that I did find it quite frustrating that the Chinese government is prepared to take money for official tours yet allows the guides to take you to shops where conduct that amounts almost to theft is taking place.
If I know of anyone going to China I make sure I warn them - you could do the same and that way prevent anyone else from being scammed.
sorry can't be more helpful.
Written 3 October 2016
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