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Serenity Spa
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Serenity Spa

See all things to do
See all things to do
Serenity Spa
4.5
#2 of 65 Spas & Wellness in Nairobi
Spas
9:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
9:00 AM - 9:00 PM
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About
Situated in Gigiri near the UN, Serenity Spa offers a tranquil sanctuary of peace and serenity away from the noise and bustle of daily life. It is your holistic haven to relax, rejuvenate and realign your mind, body and soul. We offer total wellbeing from top to toe. Our services include massages, facials, manicure, pedicure, scrubs, steam treatments and many signature treatments. We also offer specialist treatments oriented around anti-aging such as micro-needling as well as having our own detox and detox weight loss programs, built by a leading nutritionist in Europe. We can accommodate couple treatments and group bookings. We also offer hair salon services for all. Finish off your relaxation time post treatment in our tropical garden. Finally with our own coffee shop onsite, we can offer you a wide range of smoothies, healthy snacks and other delicious options to enhance your enjoyment at Serenity Spa. We also own Serenity Spa Kitisuru if more convenient for you.
Suggested duration
1-2 hours
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Neighbourhood: Highridge
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See what travellers are saying
  • SamKorban
    Paris, France5 contributions
    Just amazing!
    From the call, answered by Lenox, to his warm welcome, and the amazing treatment by the amazing Naomi, everything was perfect. Don't I wish I could stay longer in Nairobi, so I can enjoy the Serenity SPA often. Keep your high standards, this is what makes you different!
    Visited February 2023
    Written 28 February 2023
  • Maekaeka K
    Amman, Jordan1 contribution
    Serenity Spa is truly serene- loved it!
    Had a relaxing afternoon, excellent service! The Spa is nestled in a lovely wooded area and is a serene getaway. The massage was well worth it- Lucy was fantastic! Highly recommend. There is also a cafe and garden which I will be back for.
    Visited March 2023
    Travelled solo
    Written 2 March 2023
  • Desta
    1 contribution
    Amazing experience every time
    Been going to Serenity Spa Gigiri for 4 years now and their excellent service combined with superior customer care has never faltered. The atmosphere is very relaxing and the variety of treatments to choose from according to your needs is great! Am thrilled that they now sell some of the products they use! Worth the visit every time.
    Visited March 2023
    Written 24 March 2023
  • Elizabeth
    Nairobi, Kenya6 contributions
    Amazing, Wonderful, Luxurious. Heaven on Earth
    This place is amazing. I’ve been going to Serenity for the past 5years or so-and they have consistently offered professional and top line services. Nothing but the best. My only hope is that they open a branch somewhere nearer to where I live!
    Visited April 2023
    Travelled solo
    Written 18 April 2023
  • deannaireland
    8 contributions
    Amazing experience
    I have been going to Serenity Spa for about 8 years, starting with the Gigiri branch and then the Kitisuru branch when that opened. I love both locations. The staff in both branches are lovely, accommodating, and very good at what they do. Today. I had a pedicure at the Gigiri branch, taking advantage of their April Easter offer. Lydia was amazing, she did an amazing job and the leg and foot massage was awesome. I will definitely come back here again.
    Visited April 2023
    Travelled solo
    Written 23 April 2023
  • Fearless24928492700
    1 contribution
    Incredible well-being moment in a wonderful place
    I went twice to Gigiri Spa during a break in Kenya, and received a massage, the Detox and Smooth facial, the chimical peeling and the haircut and hair smoothing. All services were incredible and extremely relaxing, the garden and juices are perfect to read and enjoy the outside. The staff was very kind and attentionate. If looking for a bubble of relaxation, sweet smells and "me-time", I would 100% recommand!
    Visited May 2023
    Travelled solo
    Written 12 May 2023
  • Nelly Yamo
    1 contribution
    Excellent service at Serenity Spa
    I visited Gigiri spa and i left feeling relaxed and rejuvenated. The checkin process was easy and all instructions were clear. The environment is very calming and the staff are all professional and kind. I am definately recommending Serenity spa!
    Visited May 2023
    Written 21 May 2023
  • Lisa
    1 contribution
    I Loved It!
    I'm definitely giving Serenity Spa Five Stars, for the excellent communication, the welcoming staff and the exceptional treatment. I enjoyed my massage thoroughly. I would definitely recommend this to anyone who needs an afternoon off!
    Visited June 2023
    Written 18 June 2023
  • Donna
    1 contribution
    I loved it
    The service quality was exceptional. The staff were very welcoming, Kudos to Elizabeth for welcoming my friend and I with such ease. Agnes the therapist handled my body with so much love and attention I would recommend her to my friends. Valerie handled my toes with so much care and attention, I would also highly recommend her. My friend and I will definitely come back.
    Visited July 2023
    Written 28 July 2023
  • Traveler25649930233
    1 contribution
    Spa treatment you always dreamed about
    I went for a relaxing experience and they delivered above and beyond my expectations. My therapist, Beth knew just what I needed plus she gave me some amazing tips and products to use. The refreshments served at the end of my treatment in the beautiful garden were the icing on the cake. I 100% recommend this place.
    Visited October 2023
    Travelled solo
    Written 9 October 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
246 reviews
Excellent
204
Very good
28
Average
1
Poor
4
Terrible
9
Tracy H
Cambridge, UK9 contributions
Excellent services. Fabulous hair cut.
Nov 2023 • Solo
Excellent services. Great haircut by Moses, this was the best I have had in a long time. Very kind, attentive staff.
Written 24 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucy C
2 contributions
So Happy
Nov 2023 • Solo
The Sharon at the front desk was prompt in communication from booking, polite, and understanding when I called that I was running 17 minutes late due to traffic. I also liked the conversation and questions by the therapist to get to know my needs before starting, she ended up suggesting a different treatment that was so apt because today I feel much better and really slept well. Thank you
Written 23 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
prakruti2015
Mumbai, India3 contributions
Treatment good, making an appt. was a challenge without local number.
Nov 2023 • Solo
I very much enjoyed my spa treatments. Body scrub-I wished they let me select the type of salt. Overall treatment was very good.
Making an appointment was a little bit of a challenge. I did not have a local number and they do not have WhatsApp so only way of communication is email. My 1st email they did not respond, so I went in person and made the appointment. Reason they gave was the response is as a draft which needed to be sent. What? Why?
follow up emails were prompt.
Written 14 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
paul d
6 contributions
Perfect antidote
Oct 2023 • Couples
Having visited spas all around the world, Serenity Spa in Karen rates very highly. This Spa is a haven of tranquility and far from the madding crowds amidst the busyness of Nairobi. Its rooms are spacious, clean and well decorated and furnished rooms and the staff were very professional in their approach and manner whilst being friendly and knowledgeable too. Beth and Shiro did an excellent job. My afternoon proved relaxing and great value.
Written 8 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Janet N
2 contributions
Amazing experience
Nov 2023 • Solo
I have just had a massage with Judy a few minutes ago and it has been such an incredible first experience.
From the moment I walked in, I felt welcomed and at ease. Her skills are truly exceptional, and I felt incredibly relaxed throughout the entire session. In fact, I didn't want it to end!
Judy has a wonderful ability to create a calming atmosphere, and I left feeling rejuvenated and stress-free. I'll definitely be returning for another massage soon and refer a few of my friends.
Written 7 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter H
1 contribution
The best spa in Kenya!
Oct 2023 • Solo
Serenity is the best spa I have been to in Kenya and always has excellent staff and customer service.
Written 30 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dreamer111098
1 contribution
Amazingly consistent high quality massages - thanks Marie
Oct 2023 • Solo
I have been to Serenity in Gigir about 4-5 times over the last 6 years, traveling to Nairobi for work. I am quite particularly about my massages, as I need really firm pressure to get the benefits. Serenity and their wonderful therapists have always delivered. Today Marie was my therapist. She was thorough, applied the pressure I needed, and it felt like the massage went on for ages, which I loved. She was amazing and Serenity is super top notch....AND the price is affordable. I can't recommend Marie or Serenity highly enough.
Written 28 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guide13732122452
1 contribution
A truly serene experience! Worth every penny!
Oct 2023 • Family
I was looking for a spa that lived up to its name, and I can say I truly found it in Serenity. Serene, quite and calm surroundings. As soon we walked through the doors, we were greeted by welcoming smiles of the professional staff, and the relaxing smell of aromatherapy oils. The treatment rooms are beautiful, the steam rooms top notch, and the products up to par. We opted for the Regenerate & Recuperate Package and it was amazing. Will definitely go back there again. Love it! I give it a 9/10
Written 16 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trail04291881442
1 contribution
Silvia The Star
Oct 2023 • Solo
Silvia at the Karen location was amazing. The knowledge she had about her work was very obvious. She even managed to upsell a scrub to me (i'm not an easy one to convince to change the budget). The overall experience was a 10/10. Not the first time and I will most certainly be back again. Well done to the entire team.
Written 14 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roving46720966268
1 contribution
Enjoyed my treatment
Oct 2023 • Solo
Great treatment. It's a beautiful and professional spa. I had the aroma therapy massage to help relieve tension in my shoulder and neck area. I received great treatment and advice from the therapist. Thanks for the experience!
Written 11 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Serenity Spa (Nairobi) - All You Need to Know BEFORE You Go (with Photos) - Tripadvisor

Frequently Asked Questions about Serenity Spa
Serenity Spa is open:
  • Sun - Sat 9:00 AM - 9:00 PM