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Serenity Spa

Open Now: 9:00 AM - 9:00 PM
Open today: 9:00 AM - 9:00 PM
Review Highlights
Paradise in Lower Kabete

Such professional therapists and in a beautiful setting - went with my mum and sister for several... read more

Reviewed 14 October 2018
simba432
,
Albuquerque NM
Deeply satisfying massage in affordable luxury in Nairobi

Hot on the heels of a work colleague I travelled with to Nairobi, I booked exactly the same massage... read more

Reviewed 15 September 2018
Alexandra B
,
Sydney, Australia
via mobile
Read all 109 reviews
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Traveller Overview
  • Excellent82%
  • Very good14%
  • Average1%
  • Poor2%
  • Terrible1%
Travellers talk about
About
Situated in Gigiri, Serenity Spa offers a tranquil sanctuary of peace and serenity away from the noise and bustle of daily life. It is your holistic haven to relax, rejuvenate and realign your mind, body and soul. We offer total wellbeing from top...more
Open Now
Hours Today: 9:00 AM - 9:00 PM
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Contact
412 United Nations Crescent | Gigiri, Nairobi 00621, Kenya
Website
+254 708 202020
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Reviews (109)
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All reviews deep tissue massage treatment rooms are professional therapists bikini wax rejuvenating experience eye for detail full body manicure and pedicure relaxing massage waxing beauty lucy
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1 - 10 of 108 reviews
Reviewed 14 October 2018

Such professional therapists and in a beautiful setting - went with my mum and sister for several treatments, and have been back again since it was so lovely.

Date of experience: August 2018
Thank simba432
Reviewed 15 September 2018 via mobile

Hot on the heels of a work colleague I travelled with to Nairobi, I booked exactly the same massage (Truly, Madly, Deeply) one day later at Serenity Spa in Kitsuru with the same lovely therapist, Terry. The lush valley setting is delightful and although the...More

Date of experience: September 2018
Thank Alexandra B
Petra S, Owner at Serenity Spa, responded to this reviewResponded 17 September 2018

Dear Alexandra, Thank you very much for your fantastic comments and giving us a great review. This is very much appreciated. We hope to see you back at Serenity Spa soon. Kind regards Petra

Reviewed 14 September 2018

Anne was excellent!Very friendly and professional.I took exactly 3 hours as had been told my package would take.I had complimentary berry juice and fruits that were very delicious!Ambience very very relaxing. Left there refreshed and looking forward to be back soon!

Date of experience: September 2018
Thank Jan M
Petra S, Owner at Serenity Spa, responded to this reviewResponded 15 September 2018

Thank you very much for your great review about us, Jan. This is very much appreciated and we hope to welcome you back some time soon. Best regards and wishes.

Reviewed 20 August 2018

My mum loves to go to this spa when she comes out to visit me in Nairobi. You can have a full day of pampering, including scrub, massage, manicure and pedicure for around $140.

Date of experience: May 2018
Thank mzungubabe
Petra S, Owner at Serenity Spa, responded to this reviewResponded 20 August 2018

Dear Helen, Thank you very much and this is very much appreciated. Kind regards Petra

Reviewed 18 August 2018

It used to be a good place, but now they seem to have a serious issue with time management. On my arrival, I was told that two out of three procedures cannot be performed because people who had earlier appointments "came late." I waited for...More

Date of experience: August 2018
Thank Lshara
Petra S, Owner at Serenity Spa, responded to this reviewResponded 20 August 2018

Hello, I am sorry to hear that and I will personally follow up on this. My apologies for this and please allow to make it good. Kind regards ] Petra

Reviewed 26 May 2018 via mobile

I rec'd the Deep/Bamboo massage from Evelyn, which was totally relaxing. She was attentive to my neck/shoulder problem areas. The atmosphere was fitting and complimentary to the "serenity" name. I absolutely recommend this place based on my one-time experience.

Date of experience: May 2018
Thank Erarmn
Reviewed 25 May 2018 via mobile

I had an absolutely fantastic deep tissue massage from Lucy. The whole experience was so very relaxing! I would definitely recommend serenity and Lucy!! Thanks a lot!

Date of experience: May 2018
Thank charlottebI5249DY
Petra S, Owner at Serenity Spa, responded to this reviewResponded 26 May 2018

Thank you 🙏

Reviewed 16 March 2018 via mobile

I have visited the Serenity Spa severally over years and I haven’t been disappointed. The place is tastefully designed to meet your spa and relaxation requirements. The spa therapist have always been polite and always keen to meet what the client wants. It’s clean and...More

Date of experience: March 2018
Thank 286luckyl
Reviewed 11 December 2017

I loved the massage and would surely recommend the spa. I especially loved the ambience, cleanliness and staff.

Review collected in partnership with this attraction
Date of experience: November 2017
Thank kuin810
Reviewed 16 November 2017 via mobile

I love both the SERENITY Spa’s. I visit both. The Kitisuru location which opened about 2 months back is fantastic too. It also has great staff who are well trained & friendly. Always greeting you with your name. It’s new & beautifully decorated. So close...More

Date of experience: November 2017
1  Thank Bansi S
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Questions & Answers
Ask a question
emabeck
5 September 2018|
AnswerShow all 2 answers
Response from mzungubabe | Reviewed this property |
If you look on their website (search for serenity spa Kenya) you can find details of all the treatments available.
1
Vote
Claire N
18 January 2018|
Answer
Response from Petra S | Property representative |
Hello Claire, we are happy to treat your mum to a deep tissue, facial, manicure and pedicure followed by a wash and blow dry at Kshs 14500 which is discounted from 16200 Kshs. We love to send you more information hence... More
0
Votes
Consolata K
30 June 2017|
AnswerShow all 2 answers
Response from Petra S | Property representative |
Dear Consolata thank you for your Enquiry. Yes we can take group bookings and we have special packages on our website which might be of interest. Please have a look. We don't take group bookings on weekends. Kindly send us... More
0
Votes