Serenity Spa, Nairobi: Hours, Address, Serenity Spa Reviews: 4.5/5
Serenity Spa
Serenity Spa
4.5
9:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
9:00 AM - 9:00 PM
About
Situated in Gigiri near the UN, Serenity Spa offers a tranquil sanctuary of peace and serenity away from the noise and bustle of daily life. It is your holistic haven to relax, rejuvenate and realign your mind, body and soul. We offer total wellbeing from top to toe. Our services include massages, facials, manicure, pedicure, scrubs, steam treatments and many signature treatments. We also offer specialist treatments oriented around anti-aging such as micro-needling as well as having our own detox and detox weight loss programs, built by a leading nutritionist in Europe. We can accommodate couple treatments and group bookings. We also offer hair salon services for all. Finish off your relaxation time post treatment in our tropical garden. Finally with our own coffee shop onsite, we can offer you a wide range of smoothies, healthy snacks and other delicious options to enhance your enjoyment at Serenity Spa. We also own Serenity Spa Kitisuru if more convenient for you.
Suggested duration
1-2 hours
Suggest edits to improve what we show.
Improve this listingFull view
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Top ways to experience nearby attractions
The area
Address
Neighbourhood: Highridge
Best nearby
Restaurants
341 within 5 kms

Harvest Restaurant
481
0.8 km₹₹ - ₹₹₹ • International • Vegetarian Friendly • Vegan Options

Hero Restaurant
215
0.8 km₹₹₹₹ • Japanese • Sushi • Asian

Mediterraneo Ristorante
125
0.2 km₹₹ - ₹₹₹ • Italian • Pizza • European

CJ's
120
0.9 km₹₹ - ₹₹₹ • African • Cafe • International

Li's Chinese Restaurant Nairobi
11
0.3 kmChinese • Asian

Artcaffe
141
0.5 km₹₹ - ₹₹₹ • Cafe • European • Vegetarian Friendly
Osteria Warwick Centre
5
0.2 kmItalian

Asian Gardens
58
0.6 km₹₹ - ₹₹₹ • Sushi • Vegetarian Friendly • Vegan Options

Hq Cafe
1
0.3 kmAsian • Malaysian

Four Cafe Bistro
9
0.2 km₹₹ - ₹₹₹ • Fast food • Mediterranean
Attractions
82 within 10 kms

The Village Market
550
0.9 kmShopping Malls

Karura Forest
1,055
1.5 kmNature & Wildlife Areas • Hiking Trails

Nairobi National Museum
1,426
4.3 kmSpeciality Museums

Westgate Shopping Mall
162
2.4 kmShopping Malls

Paradise Lost
86
1.5 kmCaverns & Caves • Waterfalls

Kenyatta International Conference Center
553
Convention Centres

Two Rivers Mall
100
3.2 kmShopping Malls

Rosslyn Riviera Mall
8
1.8 kmShopping Malls

Fairview Coffee Estate
44
3.8 kmFarms

Nairobi Arboretum
249
4.8 kmGardens
Contribute
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
184 reviews
Excellent
150
Very good
24
Average
1
Poor
3
Terrible
6
Breanna J
1 contribution
This was our first Serenity Spa experience. We are not from the area so spending the morning to early afternoon at the spa was a treat. The receptionist and staff were lovely and customer service was beyond our expectations. Cleanliness and facility was excellent. My partner and I had a couples treatment and spent some time in the gardens afterwards. It was a very relaxing and much needed day whilst on vacation. Would recommend this spa.
Written 8 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chamanenyun
Nairobi, Kenya1 contribution
Couples
Highly recommended!!! I was very impressed with the treatment (glow up) staff were friendly and the general environment was serene.
Written 8 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nina N
2 contributions
Solo
This is the most appalling customer service I’ve ever received- booked an appointment and they made a mistake- instead of apologising they first questioned whether I had actually made the appointment. No offer for compensation, no apology and no alternative offered besides telling me to book another time. Totally disgusting behaviour by the receptionist and the person I spoke to. I still have to use voucher in an establishment that I don’t want to go back to. I strongly suggest you train your attendants and look at treating better your clients.
Written 31 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Irene
1 contribution
Solo
I had such a great time at Serenity. They thought through my whole treatment in a way that saved me time but also ensured maximum comfort. Their massage experiences are absolutely amazing, Lucy was a phenomenal therapist!
Written 21 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nairobi, Kenya
1 contribution
Solo
First visit to Serenity Spa Gigiri today. Staff were professional and welcoming. My therapist was Celestine, she did a fantastic job with my treatment and is well skilled.I highly recommend her. Additionally, she handles clients exceptionally well, ensuring your comfort at all times. The space is very well set up with a beautiful relaxing ambience. Their products are also top notch, I left with soft supple glowing skin. Very relaxing and refreshing experience. I look forward to a next visit!
Written 27 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nelius M
2 contributions
Solo
I visited Serenity Spa Kitisuru for the first time and OMG never ever experienced such an amazing experience
I had a Body Scrub and my skin felt amazing after that, I had a Body Massage and I honestly did not want it to end.
An amazing experience with Grace who was my Therapist.
Definitely a Repeat Client.
I had a Body Scrub and my skin felt amazing after that, I had a Body Massage and I honestly did not want it to end.
An amazing experience with Grace who was my Therapist.
Definitely a Repeat Client.
Written 8 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cameline A
Nairobi, Kenya3 contributions
This is hands down the best spa experience I have ever had. I went for the summer feeling package and I had the best sleep in a couple of weeks. The therapist (Agnes) was amazing. The environment is very quiet and peaceful making it worth the while. It was my first time visiting and will definitely go back.
Written 5 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sonki Travels
5 contributions
The massage was great .. however I wish they had a scrub for the pacakge included too. and a relaxation time after in a jacuzzi or a bath. The pedicure was good, would have preferred a more relaxed pedicure but It was worth it. I definitely did relax after the massage and my friends and i loved the treatments. For a friends pacakge - rafiki 1 or 2 - maybe a separate area for the manicure and pedicure and relaxation can be given so that they can have their own time together and not bother other clients.
Written 10 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Tim A.
2 contributions
Couples
The masseuse is professional and warm and highly trained. Great location, fantastic ambience, best spa so far
Written 8 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sanjida T
New York City, NY7 contributions
Friends
I and my friend went to the Giggiri branch. We each had the 60 minute deep tissue massage and a facial (illuminate one). The services (staff are well trained and products used are of a very good quality) and the whole ambience of the place were excellent and I thought there was very good value for money. When I am back next in Nairobi, I will definitely be making another appointment with them.
Written 7 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
emabeck
Leeds, UK11 contributions
Hi there,are you able to send me a link for what spa packages are available please.Thanks in advance
Mzungubabe
Nairobi, Kenya640 contributions
If you look on their website (search for serenity spa Kenya) you can find details of all the treatments available.
hi..its my moms birthday this monday so wanted to enquire how much a full package would cost..hair,manipedi,facials,deep tissue massage.etc
Petra S
Nairobi, Kenya2 contributions
Hello Claire, we are happy to treat your mum to a deep tissue, facial, manicure and pedicure followed by a wash and blow dry at Kshs 14500 which is discounted from 16200 Kshs. We love to send you more information hence please inbox your email address if you would like more details kind regards Petra
Consolata K
Nairobi3 contributions
Hi, am interested in a girls day out at your spa...do you give group discounts and how much is the massage and your mani pedi?
Petra S
Nairobi, Kenya
Dear Consolata thank you for your Enquiry. Yes we can take group bookings and we have special packages on our website which might be of interest. Please have a look. We don't take group bookings on weekends. Kindly send us an email in case of more questions or if you would like us to tailor make a package after reviewing the packages on the website. Thanks a lot Serenity Spa
juncos1974
Falls Church, VA13 contributions
I plan to visit Nairobi in April and I am interested in getting a coffee body scrub. Do you offer them? Do you have a list of services and cost for them on line? Also how far are you from the Kempinski Villa Rosa?
Petra S
Nairobi, Kenya
Hello, thank you for your message. Yes we offer coffee scrubs and we charge 2000 Kshs which is about 20$. Please visit our website and we have a variety of beautiful body treatments and lots more body scrubs, wraps to chose from. We are about 15 mins drive away from kempinski but this depends on our crazy Nairobi traffic some times as it can take longer in rush hour. We look forward to seeing you in April. Very kind regards and best wishes Serenity Spa
Do you offer couples massage?
jskenya
Nairobi11 contributions
Hi Christine. Yes we do. If you would like more details, please send us your contact information either by email (sorry trip advisor wont let me put in our email!) or our number is 0708 202020. We can then give you details on our numerous couples treatments.
Have a nice day and thank you for your enquiry.
Grace N
Limuru, Central, Kenya12 contributions
HI,
I would like to enjoy your services.. How do I get to the spa from Monarch Hotel - Kilimani
Frequently Asked Questions about Serenity Spa
- Serenity Spa is open:
- Sun - Sat 9:00 AM - 9:00 PM
- Hotels near Serenity Spa:
- (0.26 km) Gigiri Express Hotel
- (0.34 km) Gigiri Homestead
- (0.32 km) Bonsai Villa
- (0.81 km) Trademark Hotel
- (0.35 km) China Garden Hotel and Apartments
- Restaurants near Serenity Spa:
- (0.22 km) Mediterraneo Ristorante
- (0.21 km) Osteria Warwick Centre
- (0.21 km) Four Cafe Bistro
- (0.25 km) Hq Cafe
- (0.27 km) Li's Chinese Restaurant Nairobi