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    Serenity Spa

    109 Reviews
    #1 of 30 Spas & Wellness in Nairobi
    Spas & Wellness
    Open Now: 9:00 AM - 9:00 PM
    412 United Nations Crescent | Gigiri, Nairobi 00621, Kenya
    Open today: 9:00 AM - 9:00 PM
    Save
    Review Highlights
    “Paradise in Lower Kabete”

    Such professional therapists and in a beautiful setting - went with my mum and sister for several... read more

    Reviewed 14 October 2018
    simba432
    ,
    Albuquerque NM
    “Deeply satisfying massage in affordable luxury in Nairobi”

    Hot on the heels of a work colleague I travelled with to Nairobi, I booked exactly the same massage... read more

    Reviewed 15 September 2018
    Alexandra B
    ,
    Sydney, Australia
    via mobile
    Read all 109 reviews
    53
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    Certificate of Excellence
    Traveller Overview
    4.5109 reviews
    • Excellent82%
    • Very good14%
    • Average1%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “deep tissue massage”(5 reviews)
    “treatment rooms are”(4 reviews)
    “professional therapists”(3 reviews)
    About
    Situated in Gigiri, Serenity Spa offers a tranquil sanctuary of peace and serenity away from the noise and bustle of daily life. It is your holistic haven to relax, rejuvenate and realign your mind, body and soul. We offer total wellbeing from top...more
    Open Now
    Hours Today: 9:00 AM - 9:00 PM
    See all hours
    Contact
    412 United Nations Crescent | Gigiri, Nairobi 00621, Kenya
    Website
    +254 708 202020
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    Reviews (109)
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    All reviews deep tissue massage treatment rooms are professional therapists bikini wax rejuvenating experience eye for detail full body manicure and pedicure relaxing massage waxing beauty lucy
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    1 - 10 of 108 reviews
    Reviewed 14 October 2018
    Paradise in Lower Kabete

    Such professional therapists and in a beautiful setting - went with my mum and sister for several treatments, and have been back again since it was so lovely.

    Date of experience: August 2018
    Thank simba432
    Reviewed 15 September 2018 via mobile
    Deeply satisfying massage in affordable luxury in Nairobi

    Hot on the heels of a work colleague I travelled with to Nairobi, I booked exactly the same massage (Truly, Madly, Deeply) one day later at Serenity Spa in Kitsuru with the same lovely therapist, Terry. The lush valley setting is delightful and although the...More

    Date of experience: September 2018
    Thank Alexandra B
    Petra S, Owner at Serenity Spa, responded to this reviewResponded 17 September 2018

    Dear Alexandra, Thank you very much for your fantastic comments and giving us a great review. This is very much appreciated. We hope to see you back at Serenity Spa soon. Kind regards Petra

    Reviewed 14 September 2018
    Very professional ,excellent experience!

    Anne was excellent!Very friendly and professional.I took exactly 3 hours as had been told my package would take.I had complimentary berry juice and fruits that were very delicious!Ambience very very relaxing. Left there refreshed and looking forward to be back soon!

    Date of experience: September 2018
    Thank Jan M
    Petra S, Owner at Serenity Spa, responded to this reviewResponded 15 September 2018

    Thank you very much for your great review about us, Jan. This is very much appreciated and we hope to welcome you back some time soon. Best regards and wishes.

    Reviewed 20 August 2018
    Great value spa day

    My mum loves to go to this spa when she comes out to visit me in Nairobi. You can have a full day of pampering, including scrub, massage, manicure and pedicure for around $140.

    Date of experience: May 2018
    Thank mzungubabe
    Petra S, Owner at Serenity Spa, responded to this reviewResponded 20 August 2018

    Dear Helen, Thank you very much and this is very much appreciated. Kind regards Petra

    Reviewed 18 August 2018
    Serious issues with time management

    It used to be a good place, but now they seem to have a serious issue with time management. On my arrival, I was told that two out of three procedures cannot be performed because people who had earlier appointments "came late." I waited for...More

    Date of experience: August 2018
    Thank Lshara
    Petra S, Owner at Serenity Spa, responded to this reviewResponded 20 August 2018

    Hello, I am sorry to hear that and I will personally follow up on this. My apologies for this and please allow to make it good. Kind regards ] Petra

    Reviewed 26 May 2018 via mobile
    WONDERFUL massage

    I rec'd the Deep/Bamboo massage from Evelyn, which was totally relaxing. She was attentive to my neck/shoulder problem areas. The atmosphere was fitting and complimentary to the "serenity" name. I absolutely recommend this place based on my one-time experience.

    Date of experience: May 2018
    Thank Erarmn
    Reviewed 25 May 2018 via mobile
    Amazing massage!!

    I had an absolutely fantastic deep tissue massage from Lucy. The whole experience was so very relaxing! I would definitely recommend serenity and Lucy!! Thanks a lot!

    Date of experience: May 2018
    Thank charlottebI5249DY
    Petra S, Owner at Serenity Spa, responded to this reviewResponded 26 May 2018

    Thank you 🙏

    Reviewed 16 March 2018 via mobile
    Always coming back

    I have visited the Serenity Spa severally over years and I haven’t been disappointed. The place is tastefully designed to meet your spa and relaxation requirements. The spa therapist have always been polite and always keen to meet what the client wants. It’s clean and...More

    Date of experience: March 2018
    Thank 286luckyl
    Reviewed 11 December 2017
    great experience

    I loved the massage and would surely recommend the spa. I especially loved the ambience, cleanliness and staff.

    Review collected in partnership with this attraction
    Date of experience: November 2017
    Thank kuin810
    Reviewed 16 November 2017 via mobile
    Both locations are The best SPA’s in Nairobi

    I love both the SERENITY Spa’s. I visit both. The Kitisuru location which opened about 2 months back is fantastic too. It also has great staff who are well trained & friendly. Always greeting you with your name. It’s new & beautifully decorated. So close...More

    Date of experience: November 2017
    1  Thank Bansi S
    View more reviews
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    Questions & Answers
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    See all 6 questions
    emabeck
    5 September 2018|
    AnswerShow all 2 answers
    Response from mzungubabe | Reviewed this property |
    If you look on their website (search for serenity spa Kenya) you can find details of all the treatments available.
    1
    Vote
    Claire N
    18 January 2018|
    Answer
    Response from Petra S | Property representative |
    Hello Claire, we are happy to treat your mum to a deep tissue, facial, manicure and pedicure followed by a wash and blow dry at Kshs 14500 which is discounted from 16200 Kshs. We love to send you more information hence... More
    0
    Votes
    Consolata K
    30 June 2017|
    AnswerShow all 2 answers
    Response from Petra S | Property representative |
    Dear Consolata thank you for your Enquiry. Yes we can take group bookings and we have special packages on our website which might be of interest. Please have a look. We don't take group bookings on weekends. Kindly send us... More
    0
    Votes
    12