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Serenity Spa

412 United Nations Crescent | Gigiri, Nairobi 00621, Kenya
+254 708 202020
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Review Highlights
WONDERFUL massage

I rec'd the Deep/Bamboo massage from Evelyn, which was totally relaxing. She was attentive to my... read more

Reviewed 3 weeks ago
Erarmn
,
Detroit, Michigan
via mobile
Amazing massage!!

I had an absolutely fantastic deep tissue massage from Lucy. The whole experience was so very... read more

Reviewed 3 weeks ago
Charlotte B
via mobile
Read all 104 reviews
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Situated in Gigiri, Serenity Spa offers a tranquil sanctuary of peace and serenity away from the noise and bustle of daily life. It is your holistic haven to relax, rejuvenate and realign your mind, body and soul. We offer total wellbeing from top to toe. Our services include massages, facials, manicure, pedicure, scrubs and many signature treatments designed especially for you. We can accommodate couple treatments as well as group bookings. We also offer hair salon services and enjoy a haircut, highlights or a simple blow dry in our first class and relaxing environment. Finish off your relaxation time with a cup of herbal tea in our tropical garden.
  • Excellent82%
  • Very good15%
  • Average1%
  • Poor1%
  • Terrible1%
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Open Now
Hours
Hours Today: 9:00 AM - 9:00 PM
LOCATION
412 United Nations Crescent | Gigiri, Nairobi 00621, Kenya
CONTACT
Website
+254 708 202020
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Reviews (104)
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"deep tissue massage"
in 5 reviews
"treatment rooms are"
in 4 reviews
"body wrap"
in 3 reviews
"mani pedi"
in 3 reviews
"stunning decor"
in 2 reviews
"bikini wax"
in 2 reviews
"rejuvenating experience"
in 2 reviews
"looking forward to my next"
in 2 reviews
"full body"
in 2 reviews
"relaxing massage"
in 2 reviews
"herbal tea"
in 2 reviews
"an amazing experience"
in 2 reviews
"therapist"
in 13 reviews
"waxing"
in 6 reviews
"knots"
in 2 reviews
"gigiri"
in 3 reviews
"mental"
in 2 reviews
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1 - 10 of 103 reviews

Reviewed 3 weeks ago via mobile

I rec'd the Deep/Bamboo massage from Evelyn, which was totally relaxing. She was attentive to my neck/shoulder problem areas. The atmosphere was fitting and complimentary to the "serenity" name. I absolutely recommend this place based on my one-time experience.

Thank Erarmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

I had an absolutely fantastic deep tissue massage from Lucy. The whole experience was so very relaxing! I would definitely recommend serenity and Lucy!! Thanks a lot!

Thank Charlotte B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petra S, Owner at Serenity Spa, responded to this reviewResponded 3 weeks ago

Thank you 🙏

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2018 via mobile

I have visited the Serenity Spa severally over years and I haven’t been disappointed. The place is tastefully designed to meet your spa and relaxation requirements. The spa therapist have always been polite and always keen to meet what the client wants. It’s clean and...More

Thank 286luckyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 11 December 2017

I loved the massage and would surely recommend the spa. I especially loved the ambience, cleanliness and staff.

Review collected in partnership with this attraction
Thank kuin810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2017 via mobile

I love both the SERENITY Spa’s. I visit both. The Kitisuru location which opened about 2 months back is fantastic too. It also has great staff who are well trained & friendly. Always greeting you with your name. It’s new & beautifully decorated. So close...More

1  Thank Bansi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2017

I really recommend it if you want to enjoy a peaceful and pampering day! Excellent stress relieve, excellent products specially the ones used during facials just amazing smell,texture and good for each type of skin. At the end a relaxing tea and fruit served in...More

Thank 459ruiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2017

I like their hot stone massage, body wraps, body scrubs. They do really good gel polish that lasts. I had a Keratin treatment that was the best I'd ever had.

Thank wamuyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2017

An absolutely wonderful experience and a great way to spend some me time. The ambiance is amazing and the art of aroma treatment was superb!

Thank SheilPatel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2017 via mobile

Wonderful place, clean and modern facilities with friendly, attentive and professional staff. Relaxing and rejuvenating experience

Thank Leah O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petra S, Owner at Serenity Spa, responded to this reviewResponded 10 November 2017

Dear Leah, thank you very much for the fabulous feedback. This is much appreciated. Kind regards and best wishes Petra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2017 via mobile

Review for Kitisuru Branch as couldn't find a separate location for them). Arranged 4 hours of treatments via email on the same day (due to being let down by a different spa). Receptionist instantly responded and worked to give me exactly what I wanted. Therapist...More

Thank CatNick262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petra S, Owner at Serenity Spa, responded to this reviewResponded 8 November 2017

Dear Caitlin, Thank you so very much for your great feedback and review. This is hugely appreciated. Our Trip Advisor Page for Kitisuru is now live since today too and it would be wonderful if you could leave us a review on that page too...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Claire N
18 January 2018|
Answer
Response from Petra S | Property representative |
Hello Claire, we are happy to treat your mum to a deep tissue, facial, manicure and pedicure followed by a wash and blow dry at Kshs 14500 which is discounted from 16200 Kshs. We love to send you more information hence... More
0
Votes
Consolata K
30 June 2017|
AnswerShow all 2 answers
Response from Petra S | Property representative |
Dear Consolata thank you for your Enquiry. Yes we can take group bookings and we have special packages on our website which might be of interest. Please have a look. We don't take group bookings on weekends. Kindly send us... More
0
Votes
juncos1974
25 February 2017|
Answer
Response from Petra S | Property representative |
Hello, thank you for your message. Yes we offer coffee scrubs and we charge 2000 Kshs which is about 20$. Please visit our website and we have a variety of beautiful body treatments and lots more body scrubs, wraps to chose... More
0
Votes
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