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Westgate Shopping Mall

Closed Now: 8:30 AM - 8:00 PM
Open today: 8:30 AM - 8:00 PM
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Review Highlights
Nice but small shopping mall

Quality shopping centre with a good selection of brands and restaurants, but generally small... read more

Reviewed 21 July 2018
AkramAwad
Pretty nice!

A reasonable sized mall in the center of Westlands, in Nairobi. Ample parking inside and outside... read more

Reviewed 3 April 2018
sainbasha
,
karachi
via mobile
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Traveller Overview
  • Excellent35%
  • Very good44%
  • Average16%
  • Poor1%
  • Terrible4%
Travellers talk about
“nice mall”(6 reviews)
“art caffe”(4 reviews)
About
Westgate, Nairobi’s premier shopping mall is East Africa’s finest shopping , leisure and pleasure destination for millions of resident and international visitors. With lots of daily, weekly and monthly entertainment options for the whole family...more
Closed Now
Hours Today: 8:30 AM - 8:00 PM
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Contact
Mwanzi Road | Westlands, Nairobi, Kenya
Website
+254 715 557775
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Reviews (117)
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All reviews nice mall art caffe security check cinema nakumatt media attack westlands artcafe kiosk fedex safaricom handicrafts expats clothing kenya junction
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Reviewed 13 August 2018 via mobile

Beautiful shops , love art caffe vwery clean top security.. Lots of choices to make on restaurants ...lovely view of waterfalls from dormans

1  Thank Maureen W
Reviewed 21 July 2018

Quality shopping centre with a good selection of brands and restaurants, but generally small compared to other malls in the city. Many shops are yet to open/reopen.

Thank AkramAwad
westgateshoppingmalk, Guest Relations Manager at Westgate Shopping Mall, responded to this reviewResponded 8 August 2018

Thanks for the review :-) We are super excited to be welcoming both Local and International Brands at Westgate Shopping Mall very very soon. #SomethingBigIsComing

Reviewed 13 July 2018 via mobile

It is very tiny place which is a lot of guards. l would recommend The Village Market because it has a good choice of restaurants, more shops also beautiful and clean, however could not be a shopping place.

Thank malilyn9_
Reviewed 10 July 2018 via mobile

We love going to Westgate shopping mall as a family. It's never crowded and a good selection of shops. It's cinemas are the best and a few selection of good places to eat. It's lacking grocery shop at the moment but they have plans to...More

1  Thank menye3
westgateshoppingmalk, Guest Relations Manager at Westgate Shopping Mall, responded to this reviewResponded 8 August 2018

Thanks for the review :-) We are glad you and your family enjoy what we have to offer. Also, we are super excited to be welcoming both Local and International Brands at Westgate Shopping Mall very very soon and offer you more variety. #SomethingBigIsComing

Reviewed 3 April 2018 via mobile

A reasonable sized mall in the center of Westlands, in Nairobi. Ample parking inside and outside. Variety of stores and eating places. Top floor has a cinema also that screens Bollywood movies.

Thank sainbasha
westgateshoppingmalk, Guest Relations Manager at Westgate Shopping Mall, responded to this reviewResponded 8 August 2018

Wait till you see our new wing :-) Glad you are enjoying what we have to offer so far. #SomethingBigIsComing

Reviewed 29 March 2018 via mobile

Heavily guarded mall with security presence, I felt scared moving amongst the armed security. Reminds me of the war zone countries in Cental Africa. There is not much to see except a quaint cinema on the very top floor.

Thank tsareviews
Reviewed 28 March 2018 via mobile

The Westgate shopping mall has had a disastrous history, but now it is clean, modern and very usable. The arts and crafts stalls must be investigated as there are many bargains to be had - barter a little. Lunch, snack or coffee, and ample parking...More

2  Thank Paul B
westgateshoppingmalk, Guest Relations Manager at Westgate Shopping Mall, responded to this reviewResponded 8 August 2018

Thanks for your review Paul. We are super excited to be welcoming both Local and International Brands at Westgate Shopping Mall very very soon and offer you more variety. #SomethingBigIsComing

Reviewed 27 March 2018

Though security is thorough and most reasuring, both on cars and in person, sadly the memory of the 2013 attack lingers in the number of vacant shops and a rather Marie Celeste feel. Nakumatt (supermarket) is no longer there to pull people in. The shops...More

1  Thank silentcharacter75
Reviewed 8 January 2018

Nice and clean mall. Mall has a forex for your currency needs, and Artcaffe here is very nice. Great food and drink options including local beers. Their Chia firecracker smoothie was a hit with us. Mall has plenty of paid parking outside.

1  Thank Giants2007
Reviewed 28 December 2017 via mobile

It was good Mall covering all items for shopping , local items as well international brands items available as good prices Food court is also having too much variety We can get Indian foods also very tasty and not much costly This mall also have...More

Thank 265sharifr
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Questions & Answers
Ask a question
fatface99
24 July 2018|
AnswerShow all 2 answers
Response from westgateshoppingmalk | Property representative |
We have large supermarket coming soon :-)
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