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+1
I have never been this embarrassed in front of friends and family. We arrived at 1:15 for a 1 -4 pm booking. The boat is so very dirty. They said they had a party and did not sleep until 9am they left half the deco from the night before. We waited till almost 2 while they tried to wake up the driver. They cleaned the boat right in front of us but still left it dirty. I would not be so anger if I did I not spend 2 days prior trying to ensure everything went well. I should have known as the driver kept ignoring my texts. The birth rooms were dirty and no toilet paper. The pictures are NOT what is in reality!! False advertising!!!! See the real photos attached…
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Date of experience: May 2022
Helpful
Don't fooled by the photos, the reality is shocking. One you get a cabin boat instead of a yacht that you booked and they tell thats what we got take it or leave it. Untrained, rude an unprofessional staff will be at your service. If you don't want to mess up your mood and your day off stay away from these guys. I wouldn't come back even if they offer that boat for free. I left them and found another boat rental next door that offered a nice 58 yacht for 20% less price. Photo of Azmit 58 replacement attached with this review that they kind of try to out you on the spot to accept.…
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Date of experience: October 2020
1 Helpful vote
Helpful
+1
Highly recommend Lulu Boats to everyone as the service, ambience, comfort and pricing is beyond expectations.
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Date of experience: December 2019
Helpful