Airport Transfer
Airport Transfer
4.5
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Airporttransfer provides you the best in class service in local transport. Forget the hassle of finding locations with maps. We have the local expertise to give you the best experience and a great value for your money. We provide you with excellent modes of transport with drivers and guides who are vetted and qualified.
Colombo, Sri Lanka
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
4.5
10 reviews
Excellent
7
Very good
2
Average
0
Poor
0
Terrible
1
christinajones19
1 contribution
Dec 2019 • Family
I would rate 10/10 to all the services of Airport Transfer cab. Be it the car, driver, time and most important the price. Very very economical and precise.
You can use the Airport Transfer cab service and you would never be disappointed.
You can use the Airport Transfer cab service and you would never be disappointed.
Written 20 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louis D
Hi
Thanks for your valuable feedback to us! We looking forward again
Written 30 December 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tracywilsonexp
Austrian Alps, Austria1 contribution
Dec 2019 • Family
I had booked my first Airport Transfer.lk from Colombo Airport to Nuwera Eliya . The Service is extremely excellent and thorough professional. The Driver was too good and on time precise by the minute and always accommodating.
Written 19 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louis D
Hi Tracy
Thanks for your valuable feedback to us! We looking forward again
Written 20 December 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wildcat
Dubai, United Arab Emirates4 contributions
We booked airport transfer from airport to our hotel. They asked us to make payment in advanced. Today we landed the driver is nowhere to be found at the moment which is half an hour from the booking timing. Contacting them through the phone number on their website which noone picked up. Then we have to use the live chat function on their website after a while someone called us and said we didn't make payment. Have to send proof of payment in order to keep waiting for the driver who if would be coming to pick us up or not is still in question. Start to question if this is a scam.
Written 15 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louis D
Hi Wildcat,
We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention.
We investigated the issue and understood that our integrated third party payment gateway, failed to notify us for the payment confirmation which kept the booking unconfirmed. We also made necessary technical upgrades to ensure no customer of Airport Transfers goes unsatisfied.
Our customer support team will be in contact soon however we will use the feedback to make us better and to ensure this doesn’t happen again. We strive to provide continual improvements overall services.
Written 20 December 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Olya26
New York City, NY49 contributions
Sep 2019
It’s a very dependable and reliable service. Great response and nice and clean car with a English speaking driver who was able to give a tour on our way to a resort.
Highly recommend it
Highly recommend it
Written 12 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louis D
Olya
Thanks for your valuable feedback to us! We looking forward again
Written 15 October 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DJDaveJohn
Western Australia, Australia1 contribution
Sep 2019 • Family
The service of cab is very good. They charge cheaper service than others. They are on - time to reach us and take less time to take your destination. This company provides luxury service, cars are in good conditions and well maintain. The Chauffeurs of this company behaved very well and took care of all their customers in a very sweet manner.
Written 25 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louis D
Hi Dave
Thanks for your valuable feedback to us! We looking forward again
Written 15 October 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ChrisButler06
London, UK1 contribution
Aug 2019 • Family
I had to book a cab from Colombo International Airport to Taj Samudra, Colombo for 21st August 2019. I contacted various other cabs but dropped him since they were charging $40 for a non-ac cab (according to me this was an incorrect price for the service).
I called Airport transfer at around midnight (20th August), had to wait for 10 minutes but finally got the operator, booked the cab, next day got a confirmation message with details of the cab like driver name and contact number etc. I booked the cab for 1 pm on 21st August, the driver called me at 09.00 am and confirmed my booking, at around 12.30 pm the chauffeur was at Airport Arrival point with a Placard.
I boarded the cab at 1.00 pm and reached the hotel Taj Samudra within lesser expected time, I was so happy that I gave 50 Rs. tip to the driver..who was very very courteous, considering that most of the drivers are not much educated and Chauffeur spoke English well, with no or very less customer services training. My next cab too will be from Airport Transfer due to their economical rates, and first experience being very good.
I called Airport transfer at around midnight (20th August), had to wait for 10 minutes but finally got the operator, booked the cab, next day got a confirmation message with details of the cab like driver name and contact number etc. I booked the cab for 1 pm on 21st August, the driver called me at 09.00 am and confirmed my booking, at around 12.30 pm the chauffeur was at Airport Arrival point with a Placard.
I boarded the cab at 1.00 pm and reached the hotel Taj Samudra within lesser expected time, I was so happy that I gave 50 Rs. tip to the driver..who was very very courteous, considering that most of the drivers are not much educated and Chauffeur spoke English well, with no or very less customer services training. My next cab too will be from Airport Transfer due to their economical rates, and first experience being very good.
Written 30 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louis D
Hi Chris,
Thanks for your valuable feedback to us! We looking forward again
Written 4 September 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RudolfClaren
Austin, TX1 contribution
Jul 2019 • Family
Everything went perfectly! Incredibly punctual, friendly drivers, and a very fast customer service that answered my questions within minutes the night before my return trip. I highly recommend booking here, and will definitely do so again in the future.
Written 30 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louis D
Hi Rudolf
Thanks for your valuable feedback to us! We looking forward again
Written 1 August 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sunilcjb
Chennai (Madras), India1 contribution
Jun 2019 • Family
I had a very fantastic and smooth experience with Airport transfer as their service and customer support helped me in my entire trip to just forget the hassle of having a car for our visit. I appreciate and recommend Airporttransfer to all my friends, family and relatives.
Written 24 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louis D
Hi Sunil,
Thanks for your valuable feedback to us! We looking forward again
Written 24 July 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ravih830
1 contribution
Jul 2019 • Business
I was searching for a cab for airport pickup in Sri Lanka and I chanced upon their website. Their rates were very reasonable. Also, the prompt customer care was excellent. I would definitely recommend this service.
Written 23 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louis D
Hi Ravi,
Thanks for your valuable feedback to us! We looking forward again
Written 24 July 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RimaShri
Chennai (Madras), India1 contribution
Jun 2019 • Family
I cannot recommend Airport Transfers enough.The driver was waiting for us in arrivals and we was extremely pleased with the cleanliness of the taxi and car seats they provided to us. The driver was extremely polite and well dressed. To top this amazing service they arrived on time to pick us up and the driver managed to find out property as we were new to the place we are so blank,which most taxi companies find difficult. But this man was really superb, he took us to the destination and on the way to our place he guided and suggested us all the sightseeing places where none should miss to see the sites, where most of the cab services doesn't do that. Their customer service team was also great and assisted us when we needed to amend our booking. We will definitely be using this company again.
Written 23 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louis D
Hi RimaShri,
Thanks for your valuable feedback to us!.We are looking forward again
Written 23 July 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No questions have been asked about this experience