OTN World
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
When you travel as a OTN World client, you can rest assured knowing that we will strive to take care of any problem you may encounter. With emergency support available 24 hours a day, help is just a phone call away. We are committed to resolving any emergency that may arise and will do our utmost to satisfy immediate needs.
Duration: More than 3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


4.5
4.5 of 5 bubbles37 reviews
Excellent
33
Very good
2
Average
0
Poor
0
Terrible
2

Kumudini A
2 contributions
4.0 of 5 bubbles
Sept 2023 • Business
I wanted to extend my sincere appreciation for the exquisite High Tea service and the exceptional hospitality I had the pleasure of experiencing on the 20/8/2023.
The High Tea at your establishment was not only a culinary delight but also a true testament to the outstanding service your team provides.
However, what truly set this experience apart was the warmth and attentiveness of your staff. From the moment we arrived, we were welcomed with genuine hospitality and made to feel like an honored guests. The staff were not only knowledgeable about the tea and menu but also enthusiastic in sharing their expertise.
I must commend Mr Sisira Rahman and the team for going above and beyond to accommodate our special requests from the time of booking ( 32 pax ).Their willingness to personalize the experience made the High Tea truly memorable.
The High Tea at Galle Face Hotel verandah restaurant was more than just a culinary experience; it was a journey through flavors and a moment of respite in a world of luxury. I left with a heart full of gratitude and a memory I will cherish.
I want to express my gratitude for the exceptional High Tea service and the hospitality of your entire team. It was an experience that exceeded my expectations and left me with a profound sense of appreciation. Please convey my thanks to everyone involved in making this occasion special.
I must mention that this was the fourth occasion that I experienced and the first two being occasions for my husband October 2022 and 2023 and daughter’s birthdays November 2022 ( 20 Pax ).
I look forward to returning to GFH,for future experiences and will wholeheartedly recommend your establishment to friends and family.
Warm regards,
Kumudini Abeywickrama
Written 30 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Kumudini Abeywickrama, Thank you for your wonderful review! We're thrilled to hear that you enjoyed the High Tea experience and that our team went above and beyond to make it memorable for you. Your satisfaction is our priority, and we look forward to welcoming you back for more unforgettable experiences. Best regards, TRAVEL YAMU LANKA
Written 13 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Devika Ratnasiri
Colombo, Sri Lanka7 contributions
5.0 of 5 bubbles
Sept 2023 • Friends
I had dinner with my friends on 9/16/2023 at Royal Thai Restaurant, Cinnamon Lake Hotel Colombo.
From the time we entered right upto our departure it was excellent hospitality, courtesy and extremely helpful tips during dinner. Waiters/ waitresses, specially Isuru who was assigned to our table, treated us like “royalty “.
The dishes were delicious to say the least. Both vegetarian/ non-veg dishes were equally delectable to say the least.
All in all ROYAL THAI MADE OUR DAY, after a disappointing attempt at another restaurant in a 5-star hotel in Colombo the same day!
PLEASE KEEP IT UP, YOUR INNOVATIVE DISHES AS WELL AS THE SERVICE ROYAL THAI.
👍👍👍
Written 17 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andy W
Brisbane4 contributions
5.0 of 5 bubbles
May 2023 • Solo
This is the 3 rd visit for the past one year. This visit I am staying for 2 weeks. The staff are so wonderful and always smiling. It is so nice to be treated by such friendly staff. Love to mention some names. Gayani Punchhewa the front desk manager, Warren Hakel assistant manager front desk, Priyani who always smile and get up when I come out of the lift, Gamani from the concierge team who is always there willing to serve, Prasad, bar manager, Minoli from the restaurant, Hirushani the ever smiling host restaurants. These are more people I like to mention.
It is a second home for me. Will support this hotel any day
Written 7 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nick M
Bearsden, UK53 contributions
5.0 of 5 bubbles
Feb 2020 • Friends
Third visit while doing business in Colombo. Service great and food wonderful. Very fresh, well presented and reasonably priced. I would highly recommend. Thank you.
Written 27 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Matt B
Dubai, United Arab Emirates82 contributions
4.0 of 5 bubbles
Aug 2019
The guide made a real effort to show us interetsing little things that were sometimes off the beaten track. One memeber of our group is a photogrpaher and he went out of his to take us to get close up and tthe more difficult shots of the wildlife. Fresh fruit and coconuts was a nice suprise when he took us to sandbank where we chilled out on some plastic chairs he bought with for us to sit on in the water. The fruit was delicious!
Written 6 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Matt B, Thank you for taking the time to share your experience on the Shore Excursion from Colombo Port Terminal to the Mangrove Boat Ride Tour in Negombo on TripAdvisor. We are delighted to hear that you had a memorable and enjoyable excursion. It's wonderful to know that your guide went the extra mile to show you interesting off-the-beaten-track locations and accommodated a photographer in your group for unique wildlife shots. The thoughtful gesture of providing fresh fruit and coconuts, along with the comfortable setup on the sandbank, sounds like a delightful surprise. We appreciate your kind words, and it was our pleasure to provide you with a unique and enjoyable experience. If your travels bring you back to the area, we would be honored to welcome you again. Safe travels, and thank you for choosing our tour! Best regards, OTN WORLD
Written 17 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Eli Campbell
1 contribution
5.0 of 5 bubbles
Jul 2019 • Friends
My college trip organized last summer to go to visit the beauty of Sri Lanka. We hired drivers of OTN World Company, Amila and Kumara, who took us to different places. We went to Pinnawala Elephant Orphanage, Colombo Dutch Museum, Tangalle Beach and some other sites. Amila and Kumara proved to be nice hosts ever. They guided us very well. I am hoping to visit again Sri Lanka this summer too.
Written 26 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear EliCam, Thank you for taking the time to share your wonderful experience with OTN World Company's private vehicle and driver service on TripAdvisor. We are delighted to hear that your college trip to explore the beauty of Sri Lanka was a memorable one. We are pleased to know that Amila and Kumara, our dedicated drivers, played a significant role in making your journey enjoyable. It's heartening to hear that they served as excellent hosts, guiding you to various attractions such as Pinnawala Elephant Orphanage, Colombo Dutch Museum, Tangalle Beach, and more. We appreciate your kind words and are honored to have been a part of your college trip. Should your plans bring you back to Sri Lanka this summer or in the future, we would be delighted to assist you once again in creating more memorable experiences. Safe travels, and thank you for choosing OTN World Company! Best regards, OTN WORLD
Written 17 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Abigail Adele
1 contribution
5.0 of 5 bubbles
Jul 2019 • Couples
I just came back from a tour to Sri Lanka with my husband. It was a mesmerizing tour ever. The driver of OTN world company, Janith, came to receive us. He warmly welcomed us. We stayed at Oakray Hotel kandy. Janith took us to visit Kandy & nuwara Eliya. We met with new things and got new information. Besides this, the beauty of Sri Lanka impressed us much. I wish to have a tour to Sri Lanka again!
Written 24 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Abigail, Thank you for taking the time to share your delightful experience with OTN World Company's 2-day tour to Kandy & Nuwara Eliya on TripAdvisor. We are thrilled to learn that your tour to Sri Lanka with your husband was mesmerizing and left you with beautiful memories. It's wonderful to hear that Janith, our driver, warmly welcomed you and made your journey special. We're glad you enjoyed your stay at Oakray Hotel Kandy and that the visits to Kandy and Nuwara Eliya introduced you to new things and provided valuable information. The beauty of Sri Lanka has a unique charm, and we're delighted it left a lasting impression on you. Thank you for choosing OTN World Company for your tour, and we look forward to welcoming you back for another adventure in Sri Lanka. If there's anything specific you'd like for your next tour, please feel free to let us know. Safe travels, and we appreciate your recommendation! Best regards, OTN WORLD
Written 17 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Charlie William
1 contribution
5.0 of 5 bubbles
Jul 2019 • Family
Just came back from my visit of Sri Lanka. My parents and my siblings accompanied me to this astounding and worth remembering trip to Sri Lanka which is a place like heaven on Earth. We stayed at cinnamon Lakeside Colombo Hotel which was located at a very beautiful sight. From the window of our room, we could see the beautiful blue sea with it's limitless horizons. Moreover, that scene was even more mesmerizing when the sun would set and we could observe it. Our tour driver Mr. Janith who took us to various places like Sigiriya,kandy ,Galle ,Willpattu was quite pleasant and informative who kept on telling us about different recreational places. We visted willpattu where we encountered some leopard and an Bear .Then we moved forward to Safari for spectating other animals. Moreover, our stay at Sri Lanka was much cheaper and it is much difficult to describe my days in Sri Lanka in a single review as there is too much to dig into.
Written 4 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear rehmat, Thank you for sharing your enchanting experience of your recent 2-day tour to Kandy & Nuwara Eliya from Colombo with us on TripAdvisor. We're delighted to hear that your trip to Sri Lanka with your family was astounding and worth remembering. It sounds like you had a fantastic stay at Cinnamon Lakeside Colombo Hotel, enjoying the beautiful sight of the blue sea and the breathtaking sunsets. We are pleased that our tour driver, Mr. Janith, added to the enjoyment of your journey by being both pleasant and informative. Exploring places like Sigiriya, Kandy, Galle, and Willpattu, and encountering leopards and bears, must have added thrilling moments to your trip. We appreciate your kind words about the affordability of your stay and understand that capturing all the wonderful experiences in a single review is challenging. Thank you for choosing our 2-day tour, and we hope to have the pleasure of welcoming you and your family back for more unforgettable experiences in the future. Safe travels, and we appreciate your glowing review! Best regards, OTN WORLD
Written 17 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Saliha Hureya
1 contribution
5.0 of 5 bubbles
Feb 2019 • Couples
We have had a amazing trip. He was polite, informative, fun, always has a smile. Was willing to do what ever we wanted. We will be sure to recommend him and your company. Thank you for sharing your beautiful country with us. I have no words to say Thank you so much.
Written 28 June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear saliha12, Thank you for taking the time to share your incredible experience with our 3-day private vehicle tour on TripAdvisor. We are thrilled to learn that your trip to Kandy, Ella, and Yala was amazing. It's heartening to hear that our guide was polite, informative, fun, and always ready with a smile. We strive to provide a personalized and enjoyable experience, and we're delighted that our guide's willingness to accommodate your preferences enhanced your journey. We appreciate your kind words and the recommendation for both our guide and company. Sharing the beauty of our country with you was our pleasure, and we are grateful for your heartfelt appreciation. Thank you so much for choosing us, and we look forward to the opportunity of welcoming you back for more memorable adventures in the future. Safe travels, and our warmest regards! Best regards, OTN WORLD
Written 17 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Emily Isabella
1 contribution
5.0 of 5 bubbles
Jun 2019 • Family
Thank you so much for taking such wonderful care of our family during our visit.
The food was fresh, properly prepared and a great value for the price. We highly recommend it. The breakfast buffet on Sunday was equally as good.
Written 26 June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear ,EmilyIs Thank you for taking the time to share your kind words about your 2-day tour to Kandy and Nuwara Eliya from Waskaduwa. We are delighted to hear that you and your family had a wonderful experience with us. We are glad that you enjoyed the fresh and well-prepared food, finding it to be a great value for the price. It's heartening to know that the breakfast buffet on Sunday met your expectations as well. Our team strives to provide memorable experiences, and your recommendation means a lot to us. We hope to have the pleasure of welcoming you and your family back for more adventures in the future. If there's anything else we can assist you with, please feel free to reach out. Safe travels! Best regards, OTN WORLD
Written 17 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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OTN World (Colombo) - All You Need to Know BEFORE You Go (with Photos) - Tripadvisor

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