Recharge Tours
Recharge Tours
5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Recharge Tours, a trusted professional tour operator in Sri Lanka is dedicated to provide our valued customers with a courteous, comfortable, safe and a memorable tour service all around Sri Lanka, on an affordable budget. The tour is tailor-made to suit your requirement and taste. As we are a Global name and an international tour operator, it is just a Stone throw away for our customers to contact us and expedite their travel arrangements. The itinerary is designed right set for you with Hotels booked and the trip so enjoyable and interesting spots in Sri Lanka are arranged. Definitely, You will be amazed by our unparalleled service for our priority is customer satisfaction. Our Company is an active member of the Sri Lanka Association of Inbound Tour Operators and has been approved by the Sri Lanka Tourism Authority. Tour- As a well versed Tour company, we take great pleasure in planning your Tour by considering the number of days, your places of interest and your gourmet meals.
Duration: More than 3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


5.0
5.0 of 5 bubbles293 reviews
Excellent
255
Very good
24
Average
3
Poor
1
Terrible
10

Lauren B
Coventry, UK39 contributions
1.0 of 5 bubbles
Jun 2018
We decided to book ourselves onto the 'Explore Negombo - Muthurajawela (All-Inclusive Private Day Trip From Colombo)' tour as we were staying in Colombo and thought the itinerary looked good and it would be a good way to explore the local area. Unfortunately, it did not live up to expectations and was not good value for money.

The itinerary says that after being picked up you would be taken to a fish market in Negombo and would watch the fishing boats return so we were rather confused when our first stop was at the Muthurajawela Marsh. We questioned this with the driver and he said we could not watch the fishing boats return as this happens much earlier in the day so we had already missed it.

We were also left waiting at the marsh for about 40 minutes for the tour to begin (it seemed that some of the employees had not even arrived yet) so we were very confused as to why we had needed to be collected from our hotel so early (6am).

We were never shown the Dutch Fort (it is only since re-reading the itinerary that we realised that this had also been missed off).

We also did not get to go for lunch in Negombo and ended up at a restaurant in Colombo after being stuck in traffic for 1.5-2 hours.

The driver drove us to two Hindu temples which were both closed (when we arrived at each one he did not seem surprised that they were closed and said that they are only open to visitors early in the morning or in the evening so we are not sure why we drove around with the intention of visiting inside them when the driver knew that this would not be possible).

We also never got to visit the Buddhist temple or St Anne's church.

In the end we got fed up with just being driven aimlessly around Colombo and asked to just be dropped off at the hotel.

We were also told that as we booked directly with the company we would receive a 15% discount however this was not the case as the price we ended up paying was the same as that posted on the third party's website.

We are bitterly disappointed with this tour and feel that it was vastly overpriced for what we received. We feel as though we wasted a whole day of our holiday and a significant amount of money too. Although the itinerary looks great, it seemed to be poorly executed and there was a complete lack of any organisation (this was evident by the fact that the driver was calling around restaurants trying to find somewhere to eat as we were on our way to lunch). Would not recommend.
Written 2 July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Julian S
1 contribution
5.0 of 5 bubbles
Jan 2018
I was staying in Colombo for a few days, and at the last minute booked this tour. For what other companies were trying to charge me, I got much more out of this one. My tour guide (Yogen) was exceptionally helpful and very informative. Once at Sigiriya he checked me into the park and cautioned me about what some people might do to try and swindle me. The sights were incredible, the food was delicious, and the guide was acceptional. Don't look at other tours, this is the one you want.
Written 9 February 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sahrankan
London, UK2 contributions
1.0 of 5 bubbles
Apr 2017 • Friends
We booked a coach with Nanthan for after our wedding to take us and 35 guests from Bentota to visit historical sights of Sri Lanka starting with Sigiriya. We paid for a luxury coach, which arrived 2 hours late and turned out to be a substandard coach. Within an hour the coach broke down on the highway, where we were stranded for 3 hours. After a number of calls back and forth to Nanthan, many of which went unanswered, an older, smaller, low quality coach arrived. So small in fact that guests were forced to hold luggage on their lap/sit on their luggage. We had both hotel and activities planned for that afternoon, but due to the delays we only arrived at our destination past midnight, having lost out on our bookings for which we were never compensated. Following our insistence, Nanthan arranged for a new coach (luxury as per our booking) to be sent out the subsequent day. Despite their mistakes, Nanthan expected us to pay for the coach in full, and in addition charged us extra for the cost of sending out the new coach. He threatened that if the coach was not paid in full before the end of the trip, we would be left stranded. He then turned up unannounced with a friend at our family members’ home in Colombo and demanded immediate payment. With family members under threat and it being New Year in Sri Lanka we were left with no other option but to pay. This is by far the most unprofessional company I have dealt with. They were aggressive and rude and would urge everyone not to use this company.

(We were a wedding party of 25-40 year olds from London travelling around Sri Lanka.)
Written 26 July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey Mr Sharankan and Nivi, Try first pay the money when you use some one service for your needs okay, then talk about them. Listen don't make the stories here, okay.you and your families full of lies, you have used my 12 transfers from airport to Bentota(with out any delay or any problem you can ask even your wedding organizer too) then you and your family excuse for the bus break down , that bus provided by our partner company and they replaced the luxury coach in Sigiriya, you knew how much they lost over 40k they dint charged to you that ok, you were happy and paid the agreed money, you have this excused and your father in law and your group chat people all telling will pay after you come from the tour, why would I have to wait you have used my service, you think of free service! your wedding guest I have to transport you free of charge, all you tried is simply ignore my call and you used my service worth 80k holding more than 1 week, why would I have to do for your wedding free transfer, you want to post all your whats app chat on web site or bring it your home in England tell me or want to post in your facebook OR will create the blog titled HOW TO GET FREE TAXI AND WEDDS IN STYLE LIKE NIVI AND SHARANGAN! (PHOTOS BY Amarante lifestyle) with your wedding photos and create the stories of you and what was happen all the chat and your call record will create the blog and will tag your families and friends, with your wedding photos all and your stories we will make you very famous soon, have plenty images from Amarante lifestyle ,I got all your photos and all the call records chat and your father in law last meeting all recorded will post on the blog, soon then you want to make me bad on this web site no problem , I was hard to get my money, not your money which country you get service worth 400 Pounds with out paying, you and your dad all are lies, he lied he's not in home and saying I'm out of Colombo. when I went search your dad then only I found out you and your father in law didn't have any money and lied about getting some more days to get the money. then he asked 1 week I say I need money fully yes I'm hard why would I people like you leave my money tell me you and your wife dad is only lying then after I was harsh then he called his friend and other people collected the money so tell me your drama all about cheating my money or not ? the point is I was harsh of course I hate people cheating like your family and lier like your wife family ok you want all the proof to your home I can drop you or paste you here too ok. when next time doesn't splash the money when you don't have money, spend the money what you have when you don't have don't use other people service when you used their service, please pay the money after used don't live and show off from other people money okay.
Written 28 July 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Shalini M
Ajax, Canada1 contribution
5.0 of 5 bubbles
Feb 2018 • Family
We booked a tour around Srilanka for six adults and two kids (4yrs,6 month baby) for 24 days. I was very nervous travelling with a baby around srilanka due to the driving methods compared to Canada. However, all my fears were gone when we met Sutha, our tourguide for the entire 23 day trip all around srilanka. He was simply amazing!! He knew tamil,english and sinhalese perfectly and was a tremendous help during our vacation. He never said no to our many requests and pitstops! And always does everything with a smile. The van was always clean, and very comfortable and he always drove safely. He knew all the roads and places we wanted to visit and suggested places to eat according to our preferences! He was always on time and was a pleasure to talk to. Twenty four days is a very long time to be spending travelling around Srilanka. However our trip was made memorable due to Sutha's knowledge, kindess and concern for safety! Thank you soooooo much Sutha for all your help and guidance! My family and I are very grateful! And thank you for keeping us all SAFE!!! ALL our future trips to Srilanka will be definitely with Recharge and Sutha!!!! Thank you for the great experience!!! GOD BLESS.
Written 13 April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Shalini, We're delighted to hear you had an amazing experience with Recharge Travels and thank you for giving us a perfect rating and for recommending our Travel Service to other travelers. We are glad that you and family loved our Service. Our guys on the ground deserve all the credit especially your driver I am very pleased to hear again that Mr. Sutha made your Journey pleasant and he is overjoyed to receive your compliments and appreciation. Quality and customer service are what distinguish us from others. We always strive to exceed our customers’ expectations and meet their requirements. There are some attractions to see in Sri Lanka. Hopefully, we can take you next time to the untouched beauty of Sri Lanka. Mr. Sutha was so delighted to chauffeuring you again. Please do come again to our country soon and don’t hesitate to call us. We hope to see you back again ! Thank you, Kind Regards
Written 16 April 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ShaminiBalatheepan
Toronto, Canada5 contributions
5.0 of 5 bubbles
Feb 2018 • Family
In February, we decided to take a much anticipated trip back to Sri Lanka. My husband and I had not been back since leaving the country over 30 years ago, so we had no expectations for our trip. We were a group of 8 and had put together this epic itinerary of seeing as much of the country as possible in 30 days. Through our travel agent, we were put in touch with a guide from Recharge Tours.

Most of our friends who had made the trip back home, had someone recommend a driver, or knew of one prior to going. For us, this experience was unfamiliar, we didn’t know who we would end up with and this person would not only spend every waking minute with us, but could also make or break our trip. Sutha from Recharge Tours was honestly a godsend. Not only did he make this an unforgettable trip for us, he was timely, accommodating, helpful, fun and most importantly trust-worthy.

We met Sutha, waiting for us with a bouquet of fresh flowers and a sign welcoming us at 1am in the morning at Bandaranaike International Airport. We were in love. This was a sweet and unexpected gesture and a sneak peek at how passionate Sutha was about his job. Sutha did everything in his power to make this a memorable experience for all of us – tried to understand all our ridiculous wants and made every attempt to make them come true, made a stop at every coffee shop until our hearts were content, recommended food choices that were beyond this world, was our voice at the restaurants when things didn’t go right, and always ensured we were comfy throughout the long trips (even if that meant listening us singing off-key or our friendly banter over our villages).

Sutha went above and beyond in always keeping the vehicle clean, never hesitating to come out of the van to close the van doors, keeping the temperature in the car to our liking, and always greeting us with a smile.
Not only is the undertaking of a tour guide hard, but they are human too which means, they are away from their families for a long period. When we were in Jaffna, there was no need to have a vehicle at all times, so we had the option of taking on another tour guide so Sutha could go back to Colombo to his family. He stayed with us because we wanted him to. By this point, we were near the end of our trip, we were more than satisfied with Sutha’s service and didn’t want to ruin it with another person whom we had to get to know. This didn’t deter Sutha from completing his tour with us with the higher than expected level of service he started with.

Not only are we anticipating our next trip back home, anyone looking for an experience that is out of this world, we would highly recommend Sutha. Over the month, not only did Sutha become a friend, he was more like family. Sutha, from my family to you – words can’t express our gratitude so I leave you with a simple and understated thank you. Thank you for making our trip of a lifetime, the absolute best.
Written 15 April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Shaminibalatheepan, Thank you for taking the time to leave us such a beautiful review, especially for the perfect topic “OUT OF THIS WORLD EXPERIENCE”. Our company values put customer satisfaction as top priority and we are committed to our customers & after your feedback we realized that Mr. Sutha is strictly followed our values and giving his first priority to customer satisfaction. Most people don't bother to leave reviews about positive experiences, and that's what makes you the star. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well also Mr. Sutha is super happy for your compliments and appreciation. This morning when I first saw your review, I was compelled to call Mr. Sutha in to have a look and your review is being shared to several of our drivers. That’s how much your review means to us all. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. We all love what we do. So your feedback gives us all tremendous happiness and encouragement to continue working hard because it tells us that we are doing something right. Mr. Sutha was so delighted to chauffeuring you again. Therefore next time you or your friends want to visit us, please give us a call in advance and we will ensure they all enjoy the same quality of service as you have. We hope to see you back again ! Thank you, Kind Regards
Written 16 April 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

travelwoofleeds
Leeds, UK77 contributions
1.0 of 5 bubbles
Mar 2018 • Couples
We pre planned a travel itinerary with Recharge having seen them on TA which included airport pick up and drop off and a number of subsequent day trips. Price and details all agreed and we even had e -mail contact on the day of our travelling to Sri Lanka. Nobody was there to meet us at the airport and mobile phones all turned off. Never heard from them, not even an apology. Use them at your own risk!
Written 21 March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Richard, We are extremely sorry to hear about this if you are really travel to Sri lanka. But trust us, this is not a usual occurrence in our business as you can see by other customer feedbacks on Trip Advisor and we pride ourselves in providing great customer service and we'd like to do the same for you. Also providing excellent customer service is one of the pillars of our business. Kindly note that on your arrival day our driver was at the airport till 03:00 AM in the early morning with paging board (As your flight at 11.35 PM), but the only problem the driver could not call you due to banned the use of whatsapp & viber, and we have checked the driver’s phone incoming call log and there was no any call on received list, even you had a option to call our landline or the 24 hours customer service hotline number but you didn’t call to any of these mentioned numbers. Also we have checked with your first stayed hotel , and they told us that you have checked in on the previous day (One day before your arrival date). From the first day we have replied you within one hour and given all the information about your tour without any mistake. After recieved proper tailor made itinerary and all relavent information with us , you have chosen another service provider without knowing us. If you want to cancel the tour you could have call us and cancelled that tour even if you are fallen in to cancellation period. As a travel company each and every booking is imortant to us grow and we don't want to miss our business. Most of our existing customer knows that our office is located in only 01 KM away from the airport and our vehicle yard is only 05 minutes drive from the airport further more we are 24/ 7 in operation with more that 10 drivers therefore we never missed any of our clients and hopefully will continue that record in future too. Most importantly you know we never recieved any payment from you , as you promised will pay full amount on the arrival day. Actually that was a lose booking for us, because of we have sent a vehicle to the airport and purchased tickets for paging board, parking & entrance fees at the airport. We see that the primary issue arises out of a miscommunication from us due to banned the use of social media networks & Internet facility on you arrival day ,but all other clients who arrived on the same day have travelled with us verry happily and posted their review on Trip Advisor with 05 Star rating Past few days ,especially his travelling period in Sri Lanka have seen a surge in violence in Sri Lanka.In response, the government declared a 10-days state of emergency and banned the use of social media networks, including Facebook, Instagram, Viber and WhatsApp and provided very limited access to the internet, in order to quell violence throughout the country. However we have provided our best service to our clients without any problem during that period. Mr.Richard, please think before you write. If you have any question, please send us an email or contact me via  Whatsapp / Viber  at any time. We will be happy to help you. Thank you, Kind Regards,
Written 29 March 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

leanneheywood
New Plymouth, New Zealand2 contributions
5.0 of 5 bubbles
Jul 2017 • Friends
We cannot thank Mr Nanthan and Anthony enough for the awesome service we received on our visit to Sri Lanka. We initially organised our airport transfer with Recharge Tours after reading the trip advisor reviews. Anthony's service was so great we then booked them for our friends transfers and also for a trip to Unawatuna. Anthony was our driver for all of our journeys and was very knowledgable and was fabulous with the children. Thank you for making our trip so memorable. We could not recommend them more highly and if we returned to Sri Lanka we would not hesitate to use them again.
Written 20 July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rabeya Tasnim H
Dhaka City, Bangladesh173 contributions
5.0 of 5 bubbles
Jun 2019 • Couples
We booked airport transfer and 2 day trips with them. Anthony was our driver. He was very punctual and honest. We had a great time with them. I will easily recommend everybody to book their service.
Written 29 June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ashanth27
1 contribution
5.0 of 5 bubbles
Jun 2018 • Family
We visted Sigiriya for a couple of days.We would like to thank our driver Mr.Kelum for his exceptional service. He was very careful with his driving and was an excellent tour guide too.
We would also like to thank Mr.Nandan for providing us an excellent vehicle wich was really comfortable and safe.
We highly recommened Recharge travels for their top class service..

Written 20 June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Ashanth, Greetings from RECHARGE TRAVELS, We are incredibly grateful that you took the time out to leave us this amazing feedback . Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our drivers’ job wonderful especially Mr. Kelum’s. Next time you or your friends want to visit us, please give us a call in advance and we will ensure they all enjoy the same quality of service as you have. We look forward to serving you again. Kind regards, Prashanthan
Written 29 June 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Been_Around_d_World
New York City, NY1 contribution
5.0 of 5 bubbles
Feb 2018 • Family
I contacted several tour companies prior to selecting Recharge. Prashanth's quick replies and helpful advice made us choose Recharge above the others. He was very patient through multiple emails in which we planned -- and re-planned -- our itinerary.

We were not disappointed as we were met at the airport by our tour guide/driver, Anthony, who was amazing! He was a great driver and skillful in negotiating both Sri Lanka's busy city traffic and country dirt roads.

Anthony made sure we were safe at all times and also was great at ensuring we never overpaid at any of the attractions or stores. He was very accommodating and kind but also ensured that we weren't late for any of our scheduled reservations. We really appreciated his time management as we did not know how far certain places were, what time they closed, and what time the sun set which made some areas tough to get to.

Anthony cleaned the van regularly and kept it immaculately clean throughout the trip. He was also great with our young children who really enjoyed his company!

We highly recommend Anthony and Prashanth to take care of all your needs while in Sri Lanka! See you guys on our next trip!
Written 13 March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr.Josef, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. I agree, Anton is truly a gem to have on our team! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Would you mind sharing with your friends We’d love to continue providing great service to awesome customers like you. Please do come again. Thank you Kind Regards Prashanthan
Written 18 March 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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