Anna Sanctuary Wellness Spa
Anna Sanctuary Wellness Spa
3.5
8:30 AM - 9:00 PM
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
8:30 AM - 9:00 PM
Sunday
8:30 AM - 9:00 PM
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
3.5
29 reviews
Excellent
12
Very good
6
Average
6
Poor
1
Terrible
4
HuyDoan1708
Ho Chi Minh City, Vietnam26 contributions
Oct 2017
I come here for swimming, it takes me 100vnd for a ticket
Very quiet place
Very clean pool
But the restaurant isn’t good and high prices
Will be back again
Very quiet place
Very clean pool
But the restaurant isn’t good and high prices
Will be back again
Written 26 October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brenda L
Albuquerque, NM13 contributions
Mar 2017 • Couples
Went with my husband and we decided to get a package including pool, sauna, and Jacuzzi use. We were not informed the Jacuzzis are gender segregated, otherwise we would've only purchased entrance to the pool. Furthermore, I have a bad hip so used the Jacuzzi for that purpose, but the water was lukewarm, so it really did nothing to help. Finally, I would never come here for anything other than the pool, for example a massage or facial, because they allow little children. Who wants their relaxing spa experience to be interrupted with screaming kids?
Written 1 March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Scott S
Ho Chi Minh City, Vietnam22 contributions
Apr 2016 • Couples
The pool at Anna's is a lovely location next to the river, surrounded by a lush garden. However, there were too many children splashing, shouting and running around. One mum even took her toddler to pee in the corner of the sun lounger deck, when there are toilets about 10 metres away!! Come on Anna's. If this is meant to be a serene spa experience, then kids shouldn't be allowed in. It's a spa, not a water park!
Written 17 April 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are really sorry for your bad experience in our spa. We will address and pay attention to our staffs that being in charge in that day.
And we hope that you will keep to come to our spa and give us your valuable feeling.
Regards,
G Buu Ly
Written 18 April 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kevin F
Tofino, Canada24 contributions
Mar 2019 • Couples
I used to love this place and always recommended it. Never again. Service is terrible and food prices are outrageous. You wouldn't pay this much for food at Miami Beach, why would you pay it in a dump like D7?
So many good options in Saigon, I highly advise you go somewhere else.
Also after 30 minutes my gf got a stomach ache and needed to go to the pharmacy and they wouldn't let her back in.
Terrible place.
So many good options in Saigon, I highly advise you go somewhere else.
Also after 30 minutes my gf got a stomach ache and needed to go to the pharmacy and they wouldn't let her back in.
Terrible place.
Written 6 March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sa227driver
2 contributions
Oct 2018 • Couples
We paid 2 million vnd for a couples massage in the VIP room. It was fine but we were charged extra for water and at the end five cleaners bustled in to change the towels and clean the room whilst we were still getting dressed! This is totally unacceptable and ruined the relaxing experience. For the prices they charge, I expect at least privacy in the VIP room.
I used to love this place, and wont frequently but wont be going back again, especially with their significant price hike.
I used to love this place, and wont frequently but wont be going back again, especially with their significant price hike.
Written 2 October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DougtheChef
San Juan Capistrano, CA4 contributions
May 2018 • Couples
Took my girlfriend here for a day of relaxation to celebrate her birthday.
On arrival I notice a sign stating "Complimentary food and drinks with all facials and massages" Nope! Not true.
We both booked massages and paid extra for a VIP room that we were told had a Jacuzzi, steam room and sauna. Only problems were that there was NO sauna (later we were told it was in another area of the property), the steam room had no temperature control and was too hot for my girlfriend to enjoy and the water temperature in the Jacuzzi was at best luke warm and the jets and no power at all. DO NOT WASTE YOUR MONEY!!! NOTHING VIP ABOUT IT!!!
After a mediocre and expensive massage (can get better for 1/4 of the price in other spas in Saigon) that didn't last for the full 75 minutes that it was supposed to we were provided with juice but no "complimentary food." After asking the front desk staff about it and her not being able to explain she called for the manager to come speak to us. Once the manager arrived all she would say is that to receive the "complimentary food and drink" you are required to book 2 services, and didn't care what the sign sitting on the table in the welcome area said and then she walked away without any more explanation.
Amazing lack of customer service from the manager!
On arrival I notice a sign stating "Complimentary food and drinks with all facials and massages" Nope! Not true.
We both booked massages and paid extra for a VIP room that we were told had a Jacuzzi, steam room and sauna. Only problems were that there was NO sauna (later we were told it was in another area of the property), the steam room had no temperature control and was too hot for my girlfriend to enjoy and the water temperature in the Jacuzzi was at best luke warm and the jets and no power at all. DO NOT WASTE YOUR MONEY!!! NOTHING VIP ABOUT IT!!!
After a mediocre and expensive massage (can get better for 1/4 of the price in other spas in Saigon) that didn't last for the full 75 minutes that it was supposed to we were provided with juice but no "complimentary food." After asking the front desk staff about it and her not being able to explain she called for the manager to come speak to us. Once the manager arrived all she would say is that to receive the "complimentary food and drink" you are required to book 2 services, and didn't care what the sign sitting on the table in the welcome area said and then she walked away without any more explanation.
Amazing lack of customer service from the manager!
Written 17 May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patrícia A
Ho Chi Minh City, Vietnam534 contributions
May 2017 • Friends
Plus: Wonderful pool
Beautiful garden
Affordable and decent food
Lovely staff
100k on weekdays, 130k on weekends and holidays (getting a bit too pricey)
Need improvement:
1. Gardeners working during day time is not a pleasant experience specially if they are using loud machines. Can't they just do that before or after working hours? It makes no sense to me to be in a spa trying to relax with a grass trimmer 2 meters away from me.
2. Way too much chlorine in the pool this past Monday.
3. Costumers were spitting in the swimming pool and the staff did nothing about it. I had to go there myself and let them know it's not acceptable. In different occasions I've also seen costumers spitting on the grass. It's very unpleasant as I walk barefoot.
4. On weekends and holidays it's packed with children. It's a nightmare. Impossible to relax! Can't blame the spa on this one though...
Beautiful garden
Affordable and decent food
Lovely staff
100k on weekdays, 130k on weekends and holidays (getting a bit too pricey)
Need improvement:
1. Gardeners working during day time is not a pleasant experience specially if they are using loud machines. Can't they just do that before or after working hours? It makes no sense to me to be in a spa trying to relax with a grass trimmer 2 meters away from me.
2. Way too much chlorine in the pool this past Monday.
3. Costumers were spitting in the swimming pool and the staff did nothing about it. I had to go there myself and let them know it's not acceptable. In different occasions I've also seen costumers spitting on the grass. It's very unpleasant as I walk barefoot.
4. On weekends and holidays it's packed with children. It's a nightmare. Impossible to relax! Can't blame the spa on this one though...
Written 3 May 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Niek S
Haarlem, The Netherlands58 contributions
Dec 2016 • Couples
Anna Sanctuary spa & pool is a bit out of the way - district 7 - but if you have a day to spare and the weather is nice, you should definitely consider a visit.
Very few places can make you feel THIS relaxed. Gone is the constant buzz, rush and noise of the city.
For 100.000 VND you have access to a very nice infinity pool, poolside beds and towels.
Very good place to get away from it all.
Very few places can make you feel THIS relaxed. Gone is the constant buzz, rush and noise of the city.
For 100.000 VND you have access to a very nice infinity pool, poolside beds and towels.
Very good place to get away from it all.
Written 27 December 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to leave such a positive & kind review of your recent stay.
I hope to be able to welcome you back to Anna Spa very soon.
Kindest Regards.
Written 22 February 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
George P
Seoul, South Korea9 contributions
May 2016 • Couples
My wife and I signed up for a couples treatment, so they provided us with a private room with hot tube and stream sauna. The hot tube was way too hot and the sauna barely warm. The masseuse was not trained and provided a poor massage. The atmosphere was horrible, no calming music and the masseuses talking and giggling.
Written 29 May 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr. George P
We are really very sorry for your bad experience in our spa and thank you that you point that our weakness. We asked the receptionist and the masseuses that serving you and your wife to audit the right processing. Spa music has been changed and we will maintenance the private room. We'll address all issues and hope that you will continue to support us in the near future. We please to discount 20% for the next time you come here. Please contact to me via 0902 468 881 or buu.ly@halgroup.com.vn.
Regards.
Buu G Ly
Written 31 May 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lorraine S
Sydney, Australia20 contributions
Jul 2019
This Spa has been visited by me several times. It has been reasonably priced, and the practitioners quite competent. It has now been taken over by another company. The overall sense was of lack of care. My facial was at times repetitive and a little incompetent, as if the girl was trying to fill out an hour. May not go again.
Written 30 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No questions have been asked about this experience
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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