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The Natural Rendez-Vous Spa

Closed Now: 9:00 AM - 10:00 PM
Open today: 9:00 AM - 10:00 PM
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Review Highlights
Worst Customer Service In-charge

Stay in Sofitel Saigon Plaza and read reviews about this spa hence decided to try it out. Pre-book... read more

Reviewed 21 December 2015
timchua89
,
Singapore, Singapore
Do not go here

Absolutely disgraceful service from the reception staff, however the massage itself was ok. The... read more

Reviewed 19 November 2017
Chips2012
via mobile
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Traveller Overview
  • Excellent25%
  • Very good0%
  • Average25%
  • Poor25%
  • Terrible25%
18 Nov 2017
“Do not go here”
9 Mar 2016
“Excellent customer service”
About
Have a rendez-vous with nature at the Natural Rendez-Vous Spa, with unique face and body treatments capturing the wisdom of 100% natural herbalism and aromatherapy. We utilize only pure active botanical bases, therapeutic-grade essential oils and...more
Closed Now
Hours Today: 9:00 AM - 10:00 PM
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Suggested duration: 2-3 hours
Contact
31 Le Duan Street | 3rd floor, Sofitel Saigon Plaza, Ho Chi Minh City 700000, Vietnam
Website
+84 8 3517 1919
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Reviews (4)
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Reviewed 19 November 2017 via mobile

Absolutely disgraceful service from the reception staff, however the massage itself was ok. The manager noticed I had a loyalty card for Accor so offered me a 25% discount which I appreciated. My partner and I then proceed to the treatment room for our foot...More

Thank Chips2012
NRDVSpaMgr, Manager at The Natural Rendez-Vous Spa, responded to this reviewResponded 22 November 2017

Dear Guest, First at all, thank you very much for your feedback as guest satisfaction is our priority and main concern. We apologize for the unplanned construction noise that took place next to our spa during your treatment, and well understand how it kept you...More

Reviewed 10 March 2016 via mobile

Great experience! Staff was very helpful. I was welcomed with tea and was presented with different oils to choose from. I received a massage and it was very good. The tech was experienced and friendly. This spa is very clean and offers many services. There...More

Thank dondi1952
Reviewed 21 December 2015

Stay in Sofitel Saigon Plaza and read reviews about this spa hence decided to try it out. Pre-book spa the night before with my family stating that we want a 90 mins massage. On the day of arrival, we were welcomed by the same staff...More

Thank timchua89
NRDVSpaMgr, Manager at The Natural Rendez-Vous Spa, responded to this reviewResponded 24 December 2015

We sincerely appreciate your taking the time to give us your feedback. It is with regret that we note your dissatisfaction during your recent Customer Service experience with us during the payment process. The unfortunate incident you have encountered does not certainly represent the quality...More

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