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Review Highlights
Sao Viet Taxi Scam

Never ever use this taxi service. The meter run faster than Usain Bolt. He charged us 10 times of... read more

Reviewed 3 weeks ago
pratikHK2018
I write to warn about the taxis in Ha Noi, not necessarily Taxi Group per se, be warned..

Staying in the Old Quarter of Ha Noi we did not expect to need taxis much. But there are thousands... read more

Reviewed 2 December 2018
donmountford
,
Claremont, Australia
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Traveller Overview
  • Excellent11%
  • Very good11%
  • Average8%
  • Poor3%
  • Terrible67%
5 days ago
“Only Rely on TAXI GROUP cabs”
3 weeks ago
“Sao Viet Taxi Scam”
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15 Pham Hung Street, Hanoi, Hanoi 10000, Vietnam
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+84 4 3853 5353
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Reviews (59)
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1 - 10 of 48 reviews
Reviewed 5 days ago

one evening a taxi tried to cheat me on hiring the other taxi operator and not TAXI GROUP. I hired one of the the small silver cars like shown in the pic and to my horror the meter showed was charged for a 4 to...More

Date of experience: December 2018
Thank Nbolar
Reviewed 3 weeks ago

Never ever use this taxi service. The meter run faster than Usain Bolt. He charged us 10 times of the actual cost. Behavior was extremely offensive and belligerent. Only dark spot on the otherwise excellent experience while visiting Hanoi

Date of experience: December 2018
Thank pratikHK2018
Reviewed 2 December 2018

Staying in the Old Quarter of Ha Noi we did not expect to need taxis much. But there are thousands of taxis in the streets and identifiable by colour. The least offensive were the white, followed by green. The worst by far were the small...More

Date of experience: November 2018
Thank donmountford
Reviewed 16 November 2018 via mobile

Strongly recommend everyone download GrabTaxi which is the Uber or Lyft of Southeast Asia. Only difference is if you don’t have a Vietnamese issued credit card, you can pay the driver cash instead. I was ripped off three times in first two days waiving down...More

Date of experience: November 2018
Thank Marc1519
Reviewed 6 November 2018 via mobile

The taxis were waiting for us after a bus trip from Hoi an to Hanoi.As soon we got off the bus they were sorrounding us as a grey white shark.This taxi was using a manipulated meter ...running like a racing horse.We drove just 1km with...More

Date of experience: November 2018
Thank hennes0171
Reviewed 19 October 2018 via mobile

Exactly what the other reviews say... I wish I would have seen this before using this company. We arrived in the Hanoi train station and the partner of the taxi driver was inside asking if we needed a taxi ride. He told us to get...More

Date of experience: October 2018
Thank amandadrews
Reviewed 10 October 2018 via mobile

I got cheated by taxi 2211. Only one bad experience among the beautiful things of visiting Hanoi. I would like to suggest travellers to take grab since it will not needed to dispute about fees with the taxi Drivers. Some of them may pretend as...More

Date of experience: October 2018
Thank Zay Y
Reviewed 15 September 2018 via mobile

Tourist should avoid using Hanoi Taxis. They’re generally dishonest and the taxi meters are rigged and can be controlled by the driver at random. We took a taxi from the Hanoi Presidential Palace next to Ho Chi Minh Mausoleum to the Temple of Literature, which...More

Date of experience: September 2018
Thank LyeYong
Reviewed 13 August 2018

Came in on a night bus from Sapa but it was only 10pm so I was fully awake and moving around. Taxi driver came up and said he was metered. Got in the car and realized he had put one of the bags blocking the...More

Date of experience: August 2018
Thank David S
Reviewed 9 August 2018 via mobile

Een rit van nog geen eens 5 minuten voor 20 euro. Avoid Group Taxi, worst taxi company ever in Vietnam. How do you dare to treat people like that?!

Date of experience: August 2018
Thank fabiennnguyen
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