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My hotel booked me this taxi this morning and it was a big mistake!!! From Nhachung Old Quarter to NoiBai airport, driver (taxi number 8482) charged me 500,000VND, while the receptionist did inform me price only around 200,000_300,000VND. I refused to pay 500,000VND and he...More
The fare was almost exactly $25 AUD but for about 35 minutes not as cheap as we expected, our second shock after landing in the capital. First alarming experience was trying to coax three ATM'S to cough up a few million VND, more on that...More
On my trip to Hanoi I was alone in the airport I’m looking for my friend in the airport, first I didn’t want SIM card but when I can’t contact my friend I was looking for SIM card and I didn’t they had free WiFi...More
Booked the Taxi 1 day in advance online and got an email response with my pick up adress. On day of departure i phoned Hanoi Airport Taxi, just to be sure that the Taxi will arrive in time. The woman there explained to me that...More
When we taked this taxi the driver said 13 US to the international airport. I give him 20 us. He changed my billet on the way. When we arrived he didn't give us our money back. Was a big fight. We had to call the...More
Date of experience: September 2017
2 Thank Rafael A
Vietnam T, Manager at Hanoi Airport Taxi, responded to this reviewResponded 4 October 2017
Dear Tripadvisor admin,
Please help us to remove this review is not belong to us. They are city taxi.
after booking our ride, the customer service was very good. i informed her of our flight details and that we were staying at intercon west lake.
we arrived at around 130am and found the driver. we booked an everest and had some difficulty opening the...More
Used this service three times to get to and from Hanoi airport and Hanoi centre.
Good price ($15 pick up, $12 drop off), cars / driving are fine and they wait for you if you're flight is delayed.
Note that the website reservation system doesn't...More
Special thanks to Ms Ha and team for their prompt arrangement for my transport to and fro the airport.
Driver is punctual and drive carefully. Ms Ha and team responded email very promptly and assuring.
Highly recommended travellers to use their service.
Booked Hanoi Airport Taxi through their website. Response toke around 4 hours. Paid for the transfer Airport to Old Quarter Hanoi 15$. When arriving, driver was waiting with a name tag. Clean and relatively new car Toyota Vios. Driver was driving safely. Overall good service...More