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Review Highlights
Ha Noi airport to theHa Noi Old Quarter was a happiness sapping 421,000 VND......

The fare was almost exactly $25 AUD but for about 35 minutes not as cheap as we expected, our... read more

Reviewed 1 week ago
Claremont, Australia
not so good, driver got lost

after booking our ride, the customer service was very good. i informed her of our flight details... read more

Reviewed 1 September 2017
Manila, Philippines
via mobile
Read all 33 reviews
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Traveller Overview
  • Excellent43%
  • Very good27%
  • Average15%
  • Poor3%
  • Terrible12%
1 week ago
“Ha Noi airport to theHa Noi Old Quarter was a happiness sapping 421,000 VND......”
1 week ago
“Taxi meters scam”
We arrange private transfer pick up customer from hanoi airport to hanoi city and back.
Suggested duration: 1-2 hours
65 Au Co Road, Tay Ho District, Hanoi 10000, Vietnam
+84 97 611 89 89
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Reviews (33)
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1 - 10 of 25 reviews
Reviewed 1 week ago via mobile

My hotel booked me this taxi this morning and it was a big mistake!!! From Nhachung Old Quarter to NoiBai airport, driver (taxi number 8482) charged me 500,000VND, while the receptionist did inform me price only around 200,000_300,000VND. I refused to pay 500,000VND and he...More

Date of experience: December 2018
Thank Tra2019
Reviewed 1 week ago

The fare was almost exactly $25 AUD but for about 35 minutes not as cheap as we expected, our second shock after landing in the capital. First alarming experience was trying to coax three ATM'S to cough up a few million VND, more on that...More

Date of experience: November 2018
Thank donmountford
Reviewed 30 September 2018 via mobile

On my trip to Hanoi I was alone in the airport I’m looking for my friend in the airport, first I didn’t want SIM card but when I can’t contact my friend I was looking for SIM card and I didn’t they had free WiFi...More

Date of experience: September 2018
Thank Travel705143
Reviewed 15 February 2018

Booked the Taxi 1 day in advance online and got an email response with my pick up adress. On day of departure i phoned Hanoi Airport Taxi, just to be sure that the Taxi will arrive in time. The woman there explained to me that...More

Date of experience: February 2018
1  Thank TonyRockatansky
Reviewed 21 September 2017 via mobile

When we taked this taxi the driver said 13 US to the international airport. I give him 20 us. He changed my billet on the way. When we arrived he didn't give us our money back. Was a big fight. We had to call the...More

Date of experience: September 2017
2  Thank Rafael A
Vietnam T, Manager at Hanoi Airport Taxi, responded to this reviewResponded 4 October 2017

Dear Tripadvisor admin, Please help us to remove this review is not belong to us. They are city taxi. Kind regards Minh/Mr

Reviewed 1 September 2017 via mobile

after booking our ride, the customer service was very good. i informed her of our flight details and that we were staying at intercon west lake. we arrived at around 130am and found the driver. we booked an everest and had some difficulty opening the...More

Date of experience: September 2017
Thank Moconacire
Reviewed 16 April 2017 via mobile

Used this service three times to get to and from Hanoi airport and Hanoi centre. Good price ($15 pick up, $12 drop off), cars / driving are fine and they wait for you if you're flight is delayed. Note that the website reservation system doesn't...More

Date of experience: April 2017
1  Thank GeorgeNDurham
Reviewed 2 April 2017 via mobile

Special thanks to Ms Ha and team for their prompt arrangement for my transport to and fro the airport. Driver is punctual and drive carefully. Ms Ha and team responded email very promptly and assuring. Highly recommended travellers to use their service.

Date of experience: April 2017
2  Thank yuxuan34
Reviewed 14 March 2017

Taxi- meters stand outside the airport, on left hand. Just Check they run with the meter count and Forget all the non positive comments about tricky ways guides mention.

Date of experience: March 2017
Thank jamvlno1
Reviewed 27 July 2016

Booked Hanoi Airport Taxi through their website. Response toke around 4 hours. Paid for the transfer Airport to Old Quarter Hanoi 15$. When arriving, driver was waiting with a name tag. Clean and relatively new car Toyota Vios. Driver was driving safely. Overall good service...More

Date of experience: July 2016
1  Thank Hans G
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20 April 2018|
Response from Vietnam T | Property representative |
7 seat car is $17 sir