We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
On time service

Hanoi Airport Taxi Service was very good, the driver was there when we exited the arrival gate with... read more

Reviewed 29 February 2016
Terry K
Regina, Canada
not so good, driver got lost

after booking our ride, the customer service was very good. i informed her of our flight details... read more

Reviewed 1 September 2017
Manila, Philippines
via mobile
Read all 30 reviews
All photos (3)
Full view
Traveller Overview
  • Excellent49%
  • Very good26%
  • Average16%
  • Poor3%
  • Terrible6%
14 Feb 2018
“Very unreliable”
21 Sep 2017
“Very bad experience”
We arrange private transfer pick up customer from hanoi airport to hanoi city and back.
Suggested duration: 1-2 hours
65 Au Co Road, Tay Ho District, Hanoi 10000, Vietnam
+84 97 611 89 89
Top Selling Tours & Activities in and around Hanoi
from US$ 20.00
More Info
from US$ 5.33
More Info
from US$ 14.00
More Info
from US$ 35.00
More Info
Reviews (30)
Filter reviews
22 results
Traveller rating
Traveller type
Time of year
More languages
See what travellers are saying:
Updating list...
1 - 10 of 22 reviews
Reviewed 15 February 2018

Booked the Taxi 1 day in advance online and got an email response with my pick up adress. On day of departure i phoned Hanoi Airport Taxi, just to be sure that the Taxi will arrive in time. The woman there explained to me that...More

1  Thank TonyRockatansky
Reviewed 21 September 2017 via mobile

When we taked this taxi the driver said 13 US to the international airport. I give him 20 us. He changed my billet on the way. When we arrived he didn't give us our money back. Was a big fight. We had to call the...More

1  Thank Rafael A
Vietnam T, Manager at Hanoi Airport Taxi, responded to this reviewResponded 4 October 2017

Dear Tripadvisor admin, Please help us to remove this review is not belong to us. They are city taxi. Kind regards Minh/Mr

Reviewed 1 September 2017 via mobile

after booking our ride, the customer service was very good. i informed her of our flight details and that we were staying at intercon west lake. we arrived at around 130am and found the driver. we booked an everest and had some difficulty opening the...More

Thank Moconacire
Reviewed 16 April 2017 via mobile

Used this service three times to get to and from Hanoi airport and Hanoi centre. Good price ($15 pick up, $12 drop off), cars / driving are fine and they wait for you if you're flight is delayed. Note that the website reservation system doesn't...More

Thank GeorgeNDurham
Reviewed 2 April 2017 via mobile

Special thanks to Ms Ha and team for their prompt arrangement for my transport to and fro the airport. Driver is punctual and drive carefully. Ms Ha and team responded email very promptly and assuring. Highly recommended travellers to use their service.

2  Thank yuxuan34
Reviewed 14 March 2017

Taxi- meters stand outside the airport, on left hand. Just Check they run with the meter count and Forget all the non positive comments about tricky ways guides mention.

Thank jamvlno1
Reviewed 27 July 2016

Booked Hanoi Airport Taxi through their website. Response toke around 4 hours. Paid for the transfer Airport to Old Quarter Hanoi 15$. When arriving, driver was waiting with a name tag. Clean and relatively new car Toyota Vios. Driver was driving safely. Overall good service...More

1  Thank Hans G
Reviewed 28 March 2016

I booked taxi from Hanoi centre to Noi Bai airport. I have very bad experience and I can't recommend. 1. Taxi was 20 minutes late (the taxi service named ABC taxi (pink logo)) 2. Driver was driving very dangerously and recklessly (I was driving motorbike...More

4  Thank Vladimir B
Reviewed 29 February 2016

Hanoi Airport Taxi Service was very good, the driver was there when we exited the arrival gate with our name on a card. The price into Hanoi Old Quater was as stated. We will be using them again for our return to the airport.

Thank Terry K
Reviewed 26 February 2016

I would highly recommend Hanoi Airport Transfer Service. We booked via the website and had confirmation of both our pick up from airport and drop off off back to the airport very promptly. Drivers were professional, reliable and on time for both transfers. The prices...More

Thank kezzakawasaki
View more reviews
Questions & Answers
Ask a question
20 April 2018|
Response from Vietnam T | Property representative |
7 seat car is $17 sir