Terrific customer service. Just wandered to this location on a rainy day. Was told upfront and shown photo that it was too foggy to see anything from the observation deck. 10/10 for honesty and keeping customer at top of mind. As an aside, Lotte department store was a nice place to visit on a rainy day.

Good Place to visit when in Hanoi. Lots of spots to click photos. Observatory is situated at the 65th floor and it gives a full 360 degree view of Hanoi. Place is well maintained and can easily spend about an hour and a half here.

This is the best place for views over Hanoi. It is quite expensive to go up relative to Vietnam prices, but once you are up there there is quite a lot to do up there and you could easily spend an hour or two up there if you wanted to. Firstly there are the various view points with some interesting gimmicks - the glass floor, the big heart, the angel wings, which all make for some memorable photos. Then then there are various other things to do, VR rides, and art gallery, small exhibitions, a cafe and bar etc. So it is a comfortable place to spend some time. It is open til late so recommend coming in the evening to catch both the sunset and the city lights at night.

The observation deck is well-maintained and equipped with modern facilities, including a glass walkway and a virtual reality parachute experience. The glass walkway is a highlight of the observation deck, giving me and my girlfriend the feeling of walking on air. The virtual reality parachute experience allows visitors to experience the thrill of skydiving from a height of 270 meters (as I remembered)

This was a fun stop on our trip around Hanoi. It’s a bit out of the city so get a grab here for a few dong. Worth the visit. Glass floor to stand on and look down. Great views over the city. They had some VR experiences for those who wanted to try. Bar was expensive as you’d expect. Shopping mall below.

We brought out tickets downstairs - bottom floor, quick and easy and straight into the lift. Zoomed right up to the top and out we went. What a view and so high up. We walked right around looking at all the different landscapes. There are glass floors to walk on. Angel wings to get your pic taken with. Also a massive heart shape, coloured bright red to get your pic taken in and on the floor another heart. We had a fun time up there. Panels etc to tell you what is outside. After our time up there we whizzed back down and went up to the food market. Great food supermarket to get all your want.

We visited there after sunset. It is worth buying an entrance ticket combined with a drink. We liked it so much that we stayed for 1-2 more drinks and enjoyed the city. It's especially good that it's open for a long time.