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Tours from Halong Royal Palace Cruise Day Tour tend to sell out - travellers recommend booking in advance!
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Traveller Overview
  • Excellent81%
  • Very good15%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“tai chi”(22 reviews)
“halong bay”(126 reviews)
“manager alex”(5 reviews)
About
Visiting Thiencung Grotto, tourists can enjoy interesting stories about the shapes of the stalactites and stalagmites closely connected to the Halong Bay legend of King Dragon.
Contact
9 Hang Huong Street, Hanoi 10000, Vietnam
Website
+84 91 331 74 74
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Reviews (374)
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All reviews tai chi halong bay manager alex optional activities surprising cave pearl farm squid fishing one night open tour free upgrade nam cat island titop island cave tour every meal rooms are clean nice boat interesting activities
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1 - 10 of 316 reviews
Reviewed yesterday via mobile

Really enjoyed the cruise. Alex was our host and he was brilliant. Kept us all informed about the day and the itinerary. Would recommend this if you want a relaxed way of enjoying Ha Long Bay :)

Date of experience: November 2018
Thank Sophie C
Reviewed 1 week ago via mobile

I think we were very lucky boarding the royal palace cruise and thought of sharing the news. This cruise is the perfect experience for your halong bay exploration, not too big and crowded yet not small perfect size to socialize yet have your own space....More

Date of experience: December 2018
Thank Halim1810
Sales V, Guest Relations Manager at Halong Royal Palace Cruise Day Tour, responded to this reviewResponded 5 days ago

Dear Halim, Thank you for your satisfaction about the quality of the services for our team Royal Palace Cruise. We are really pleased to receive your compliments that will be a great motivation for us to impove our service in order to bring tourists the...More

Reviewed 1 week ago via mobile

This was a great trip to halong bay. The tour guide Tony was the best, I say, the BEST tour guide. The ship was very beautiful. The food was delicious. The company was enjoyable. The sights were unforgettable. The staff on the boat was excellent....More

Date of experience: November 2018
Thank johnarne_925
Sales V, Guest Relations Manager at Halong Royal Palace Cruise Day Tour, responded to this reviewResponded 5 days ago

Dear Johnarne, Thank you so much for your spending time to review with us. It is so great that you guys have memorable the 2 day 1 night tour with Mr Tony on our crusie. We will try our best to bring the best things...More

Reviewed 1 week ago via mobile

Had a great experience with this cruise! Amber and Alex are great, they organized, very nice and thoughtful.More

Date of experience: December 2018
Thank ESTER I
Sales V, Guest Relations Manager at Halong Royal Palace Cruise Day Tour, responded to this reviewResponded 5 days ago

Dear Ester, We would like to thank you for joining Halong Bay on Royal Palace Cruise with us. Our team, Amber and Alex are glad to know that you really enjoyed it. We truthly appreciate your time and kind review about our tour. Thank you...More

Reviewed 1 week ago via mobile

A pleasant navigation with stunning views and excellent service. A fantastic Tony guide makes life on board more fun and an excellent organization by Alex.More

Date of experience: December 2018
Thank carlosrL5997ID
Sales V, Guest Relations Manager at Halong Royal Palace Cruise Day Tour, responded to this reviewResponded 5 days ago

Dear Carlos, Thank you for your perfect review. Tony, Alex and our team are extremely happy to hear that you enjoyed our excellent Halong Bay Tour on Royal Palace Crusie. We appreciate your time, and we’ll do our best to continue to give you the...More

Reviewed 1 week ago

Our guide Duy was super helpful from beginning to end. We started with a pickup in Hanoi and had a nice new van that took us to Ha Long. From there we were taken to the ship which was very clean and had good food....More

Date of experience: November 2018
Thank mp821802
Sales V, Guest Relations Manager at Halong Royal Palace Cruise Day Tour, responded to this reviewResponded 3 days ago

Dear my friend, Thank you so much for sharing your experience on TripAdvisor. With every trip we always try our best to bring the best experience to our friends - our tourists who are from all over the world come to visit beautiful places in...More

Reviewed 1 week ago via mobile

I had the best cruze with Royal Palace Cruze i was upgraded to seperior state cibin as we we a couple and booked a doubble bed cabin and Alex the manager staff was so helpful and moved us to a doubble bed cabin.The food was...More

Date of experience: November 2018
Thank Traveler55323827676
Sales V, Guest Relations Manager at Halong Royal Palace Cruise Day Tour, responded to this reviewResponded 5 days ago

Dear My friends, Thank you so much for sharing your experiences with us. Glad to know that you enjoyed the trip on Royal Palace Cruise. Your great review is a huge motivation to all of our team to keep up the good work. We all...More

Reviewed 2 weeks ago via mobile

Wonderful & unforgettable cruise experience. The crews are nice & polite. Especially the crew who name Alex, impressed by his charming smile & robust body..More

Date of experience: November 2018
Thank lawrenceloke76
Sales V, Guest Relations Manager at Halong Royal Palace Cruise Day Tour, responded to this reviewResponded 2 weeks ago

Dear Lawrence Loke, Thank you so much for sharing your experiences with us. Glad to know that you enjoyed the trip on Royal Palace Cruise. We hope that we will have a chance to serve you and your family in the near future. Wish you...More

Reviewed 3 weeks ago via mobile

It was a very nice trip in the 2 days and 1 night at royal palace cruise in ha long bay. Our guide Noi was very clear and showed us a lot of interesting things about the country, the bay and Hanoi - history and...More

Date of experience: November 2018
Thank Fabio K
Sales V, Guest Relations Manager at Halong Royal Palace Cruise Day Tour, responded to this reviewResponded 2 weeks ago

Dear Fabio K, We would like to thank you for joining the 2-day-1-night at Royal Palace Cruise with us. We're appreciated your time and kind review about our tour. Our team and Mr Noi are glad to know that you really enjoyed it. We try...More

Reviewed 4 weeks ago via mobile

First office tour with colleague we were goes in Ha Long Ba, it was just as like a place of dream.....

Date of experience: November 2018
Thank Adventure07428424868
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Questions & Answers
Ask a question
BYUofU
2 April 2018|
AnswerShow all 5 answers
Response from Sales V | Property representative |
Hi Yes, we have hair dryer in the room
0
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Leonied309
24 October 2017|
AnswerShow all 2 answers
Response from Sales V | Property representative |
Dear Leonie Thank you so much for your inquiry. We have room for your group (1triple + 1double/twin cabin). Price is depends on which option tour you want to book For early bird booking, we offer 15% off. => 2D1N on boat... More
0
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Cat P
17 March 2017|
AnswerShow all 4 answers
Response from Sales V | Property representative |
Hi Cat P, If you book directly with us, we offer free pick up & drop off around Hoan Kiem district (Hanoi old quarters only) so please inform us the hotel address you will stay in Hanoi. If it is not located in HoanKiem... More
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