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Halong Imperial Cruise - Daily Tours

9 HangHuong | Hoan Kiem dist, Hanoi, Vietnam
8439262328
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Review Highlights
Great

Got a free upgrade to Royal Palace cruise, thanks Hai, the tour guide who brought us to Halong bay... read more

Reviewed 5 days ago
olivemireia80
,
Barcelona, Spain
Awesome cruise

It's an awesome experience to Halong Bay by cruise. I was a solo traveler on Apr 1, 2017. I was... read more

Reviewed 2 weeks ago
Loletta820
,
Hong Kong, China
Read all 252 reviews
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Overview
  • Excellent52%
  • Very good34%
  • Average9%
  • Poor2%
  • Terrible3%
Travellers talk about
“one night” (23 reviews)
“pearl farm” (14 reviews)
“halong bay” (109 reviews)
LOCATION
9 HangHuong | Hoan Kiem dist, Hanoi, Vietnam
CONTACT
Website
8439262328

Similar Things to Do in Hanoi

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Reviews (252)
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1 - 10 of 221 reviews

Reviewed 5 days ago

Got a free upgrade to Royal Palace cruise, thanks Hai, the tour guide who brought us to Halong bay so much for giving us that surprised. Me and my husband stayed in Halong bay for 3D2Ns and it was really good, I heard that when...More

Thank olivemireia80
Reviewed 2 weeks ago

It's an awesome experience to Halong Bay by cruise. I was a solo traveler on Apr 1, 2017. I was lucky and fortunately upgraded to Silver Sea Cruise. The staffs are friendly. They speak English fluently. The environment and facilities are good. The good was...More

Thank Loletta820
Reviewed 5 August 2017 via mobile

Firstly, we got an upgrade to the Silversea, which is a far superior choice! Fantastic staff and top-notch quality, so unfortunately we can't comment on the Imperial Cruise boat. However, we did book for the 3 day/2night with option of one night in bungalow as...More

2  Thank Daniel S
Reviewed 1 August 2017 via mobile

Ha Long bay is beautiful, a must see if you're in the area! We booked the imperial 1 night 2 day cruise last minute. Our tour guide, Luke was great, attentive, good English, funny, clear. The boat is a bit dated A few words of...More

Thank Sara p
Reviewed 20 July 2017

Halong Bay is definitely worth going. Each cruise has a set itinerary and with Imperial, you get to visit an island to view a portion of Halong Bay, return to the boat, change into your swimwear for kayaking and swimming before returning to the boat,...More

Thank CookieBaby2010
vn_opentour, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 25 July 2017

Dear CookieBaby2010, Thanks you for taking time to share your review with Halong Imperial Classic Cruise on Tripadvisor, We are glad to know that you had enjoyed experience with our cruise. We appreciate your honest feedback and hope we will have another chance to recover...More

Reviewed 27 June 2017

Did a overnight boat tour with Imperial cruise. Hai, the guide did a good job. But paid for a upgrade but did not get upgraded. Secondly, the room cleanliness was terrible ):More

2  Thank Vader O
vn_opentour, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 30 June 2017

Dear Vader O, Thank you very much for taking time to give us comments about our service. We are so sorry because our cruise did not meet your expectation. If you would have paid for a upgrade but did not get upgraded, may be the...More

Reviewed 25 May 2017 via mobile

Did a one night cruise from Hanoi. Bus journey out was ok, a bit jerky while you cruise around the old quarter picking up other guests but hey ho. The boat was nice; our room was well appointed and towels, soap and shampoo were provided...More

Thank Jon_the_Scone
vn_opentour, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 19 June 2017

Dear Jon_the_Scone, Thanks you for taking time to share your review of Halong Imperial Cruise, While we glad to know that you had a great experience with us we are disappointed to learn that our drinks was less than your expected. We have shared your...More

Reviewed 22 April 2017 via mobile

There are a lot of big and much nice boat in Halong Bay cruises but the welcoming staffs and accommodating tour guide Hai Nguyen made the difference. He was so dedicated with his work and look after the safety of his guests oftentimes. For the...More

Thank MariangLakwatsera
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 24 April 2017

Dear MariangLakwatsera, Thank you so much for taking time to share review of Halong Imperial Cruise, It is our pleasure to learn that you has enjoyed service of our cruise. Please be assure that your compliment words about our excellent service will be shared with...More

Reviewed 19 April 2017

You get what you pay for; yes there are much nicer boats that you see in the bay, but I'm sure that's reflected in the price. After lots of research and reading good reviews on TA, I selected this company, which I'm happy I did....More

1  Thank PriyaRA
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 24 April 2017

Dear PriyaRA, Thanks you for your excellent rating of Halong Imperial Cruise, It is our thrilled to know that you had an amazing experience with us. We are delighted to learn that our excursion did meet your expectation from the start to finish. At Halong...More

Reviewed 7 April 2017

We (my wife and I) booked a package tour to Hanoi which includes a trip to Halon Bay on Imperial cruise overnight. We were aware that it was not an expensive cruise among the others based on the price we paid as our focus was...More

Thank Eng Joo G
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 11 April 2017

Dear Eng Joo G, Thank you so much for sharing a lovely review of Halong Imperial Cruise, It is our pleasure to learn that you were quite happy with us on your trip in the North of Vietnam. We are glad to know that our...More

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Questions & Answers
ArujChoudhary
21 September 2017|
Answer
Response from Sara p | Reviewed this property |
Hello, 1. I booked through the cruises website. But some of the other guests booked through sites such as agoda and booking . com. I think taking a look at the prices at each would be worthwhile. 2. The pick up is free and... More
1
Vote
lcjabarra
27 February 2017|
AnswerShow all 2 answers
Response from vn_opentour | Property representative |
The offical website is halongimperialcruise.vn (address: 9 Hang Huong lane, Hoan Kiem Dist, Hanoi). Other once is fake.
0
Votes
Kat C
17 July 2016|
Answer
Response from victor74_38 | Property representative |
Now it is regulated that the boat only can go only Halong or Baitulong, not allowed to go both. Our boat goes Halong bay only.
0
Votes