We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Halong Imperial Cruise - Daily Tours

9 HangHuong | Hoan Kiem dist, Hanoi, Vietnam
8439262328
Website
Save
Review Highlights
Avoid bungalow option

Firstly, we got an upgrade to the Silversea, which is a far superior choice! Fantastic staff and... read more

Reviewed 1 week ago
Daniel S
via mobile
Views are beautiful, average boat

Ha Long bay is beautiful, a must see if you're in the area! We booked the imperial 1 night 2 day... read more

Reviewed 2 weeks ago
Sara p
via mobile
Read all 250 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent52%
  • Very good34%
  • Average9%
  • Poor2%
  • Terrible3%
Travellers talk about
“one night” (23 reviews)
“nam cat” (6 reviews)
“halong bay” (88 reviews)
LOCATION
9 HangHuong | Hoan Kiem dist, Hanoi, Vietnam
CONTACT
Website
8439262328

Similar Things to Do in Hanoi

Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / Payback Arrow
50
Reviews (250)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 219 reviews

Reviewed 1 week ago via mobile

Firstly, we got an upgrade to the Silversea, which is a far superior choice! Fantastic staff and top-notch quality, so unfortunately we can't comment on the Imperial Cruise boat. However, we did book for the 3 day/2night with option of one night in bungalow as...More

1  Thank Daniel S
Reviewed 2 weeks ago via mobile

Ha Long bay is beautiful, a must see if you're in the area! We booked the imperial 1 night 2 day cruise last minute. Our tour guide, Luke was great, attentive, good English, funny, clear. The boat is a bit dated A few words of...More

Thank Sara p
Reviewed 4 weeks ago

Halong Bay is definitely worth going. Each cruise has a set itinerary and with Imperial, you get to visit an island to view a portion of Halong Bay, return to the boat, change into your swimwear for kayaking and swimming before returning to the boat,...More

Thank CookieBaby2010
vn_opentour, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 3 weeks ago

Dear CookieBaby2010, Thanks you for taking time to share your review with Halong Imperial Classic Cruise on Tripadvisor, We are glad to know that you had enjoyed experience with our cruise. We appreciate your honest feedback and hope we will have another chance to recover...More

Reviewed 27 June 2017

Did a overnight boat tour with Imperial cruise. Hai, the guide did a good job. But paid for a upgrade but did not get upgraded. Secondly, the room cleanliness was terrible ):More

2  Thank Vader O
vn_opentour, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 30 June 2017

Dear Vader O, Thank you very much for taking time to give us comments about our service. We are so sorry because our cruise did not meet your expectation. If you would have paid for a upgrade but did not get upgraded, may be the...More

Reviewed 25 May 2017 via mobile

Did a one night cruise from Hanoi. Bus journey out was ok, a bit jerky while you cruise around the old quarter picking up other guests but hey ho. The boat was nice; our room was well appointed and towels, soap and shampoo were provided...More

Thank Jon_the_Scone
vn_opentour, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 19 June 2017

Dear Jon_the_Scone, Thanks you for taking time to share your review of Halong Imperial Cruise, While we glad to know that you had a great experience with us we are disappointed to learn that our drinks was less than your expected. We have shared your...More

Reviewed 22 April 2017 via mobile

There are a lot of big and much nice boat in Halong Bay cruises but the welcoming staffs and accommodating tour guide Hai Nguyen made the difference. He was so dedicated with his work and look after the safety of his guests oftentimes. For the...More

Thank MariangLakwatsera
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 24 April 2017

Dear MariangLakwatsera, Thank you so much for taking time to share review of Halong Imperial Cruise, It is our pleasure to learn that you has enjoyed service of our cruise. Please be assure that your compliment words about our excellent service will be shared with...More

Reviewed 19 April 2017

You get what you pay for; yes there are much nicer boats that you see in the bay, but I'm sure that's reflected in the price. After lots of research and reading good reviews on TA, I selected this company, which I'm happy I did....More

1  Thank PriyaRA
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 24 April 2017

Dear PriyaRA, Thanks you for your excellent rating of Halong Imperial Cruise, It is our thrilled to know that you had an amazing experience with us. We are delighted to learn that our excursion did meet your expectation from the start to finish. At Halong...More

Reviewed 7 April 2017

We (my wife and I) booked a package tour to Hanoi which includes a trip to Halon Bay on Imperial cruise overnight. We were aware that it was not an expensive cruise among the others based on the price we paid as our focus was...More

Thank Eng Joo G
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 11 April 2017

Dear Eng Joo G, Thank you so much for sharing a lovely review of Halong Imperial Cruise, It is our pleasure to learn that you were quite happy with us on your trip in the North of Vietnam. We are glad to know that our...More

Reviewed 21 March 2017 via mobile

Very disappointed with our stay here. As soon as we checked in to our room, it was obvious they'd switched the boat without telling us. I specifically booked a boat with a separate shower but the boat we stayed on had the toilet and shower...More

1  Thank Yuko T
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 24 March 2017

Dear Yuko Takasaki, Firstly Halong Imperial cruises would like to express our scincere thanks for booking halong bay trip with us . Secondly we are writing here with an aim to receive fair reviews from customers for all services during the trip , what are...More

Reviewed 18 March 2017 via mobile

Despite less than perfect weather I had an amazing time on my cruise. All of the staff was very helpful and attentive from start to finish. Bring your appetite because they serve a lot of food and it is all good!More

Thank Rachel B
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 3 April 2017

Dear Rachel B, Thank you so much for taking time to share an amazing review of Halong Imperial Cruise, It is our joy to learn that you had a great trip with us. Please notice your compliment words about our services, our accommodation, our food...More

Nearby
Nearby Restaurants
Pho Gia Truyen
352 reviews
.19 km away
Purple Cherry Restaurant
846 reviews
.17 km away
Viet Cooking Class & Restaurant
130 reviews
.17 km away
Pho Bat Dan
210 reviews
.19 km away
Nearby Attractions
Hang Da Market
37 reviews
.08 km away
Apron Up Cooking Class
321 reviews
.22 km away
Vietnam in Focus
201 reviews
.11 km away
Halong Phoenix Cruiser Day Tour
426 reviews
.12 km away
Ask a question
Questions & Answers
lcjabarra
27 February 2017|
Answer
Response from vn_opentour | Property representative |
The offical website is halongimperialcruise.vn (address: 9 Hang Huong lane, Hoan Kiem Dist, Hanoi). Other once is fake.
0
Votes
Kat C
17 July 2016|
Answer
Response from victor74_38 | Property representative |
Now it is regulated that the boat only can go only Halong or Baitulong, not allowed to go both. Our boat goes Halong bay only.
0
Votes
liyen
28 September 2015|
Answer
Response from phambay |
Hi Lyen Classic Imperial is budget cruise (2*), It's smaller than Legend Imperial (3*) with 12 cabins, The service a little bit different. you can book directly via our website or email to us to have best price... More
0
Votes