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Address: 76/32/116 An Duong, Yen Phu, Tay Ho, Hanoi 100000, Vietnam
Name/address in local language
Phone Number:
+84 4 3718 5750
Website
Saturday
Closed
See all hours
Hours:
Mon - Fri 08:00 - 20:00
Sat 08:00 - 18:00
Description:

Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We...

Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We specialize in high quality, memorable custom tours. Taking travelers to less-visited destinations to uncover the authentic cultures and beautiful landscapes. You can depend on us to skillfully organize special interest tours, and other comprehensive travel services in Vietnam, Laos & Cambodia. We pride ourselves on our flexibility & attention to what is important for the fulfillment of your travel expectations.

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Book In Advance
More Info
US$ 118.00*
and up
Day Trip to Bac Son Valley from Hanoi
More Info
US$ 198.00*
and up
Overnight Bac Son Valley Tour

TripAdvisor Reviewer Highlights

Read all 225 reviews
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    Excellent
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    Very good
  • 1
    Average
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  • 1
    Terrible
custom vietnam travel company

what a fantastic trip - from start to finish we were well looked after. Tour guide was amazing with soooo much local knowledge - there wasn't anything she didn't know !! we had... read more

5 of 5 bubblesReviewed 3 days ago
MICHAEL H
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225 Reviews from our TripAdvisor Community

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Showing 213: English reviews
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 days ago NEW

what a fantastic trip - from start to finish we were well looked after. Tour guide was amazing with soooo much local knowledge - there wasn't anything she didn't know !! we had a tailor made 5 day trip - that was in great hotels and for very little money anyone who wants to go to Vietnam and get the... More 

Helpful?
Thank MICHAEL H
Melbourne, Australia
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

We cannot thank Susan enough from Custom Vietnam Travel for organising a tailor-made 11 day trip to Vietnam. We initially viewed the set tours available but wanted to make a few changes with extra days in certain areas and this was never a problem for Susan to organise. Our correspondence to organise the trip was all done via email with... More 

Helpful?
1 Thank Metzga84
Sydney, Australia
Level Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Custom Vietnam Travel are truly fantastic at their job.. Great for first timers to Vietnam they cater very well for this.. Our agent Liliana has been on the ball and all ways available for us making sure we are safe and happy.. She even lent us a phone for the trip so we could contact her if possible.. Our guide... More 

Helpful?
Thank Anndrew B
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We have just got back from 3 amazing weeks in Vietnam. This really was a once in a life time holiday. We used Custom Vietnam Travel - Liliana and the guides Thuy, Nam and Kim were fantastic. Not only did they help us organise our itinerary that would suit a family of four

Helpful?
Thank Anne M
Chicago, Illinois
Level Contributor
46 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 220 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We spent ten days in Vietnam using CVT's services, in addition to spending three days in Hanoi on our own to visit my son, who is working there for a year. I cannot speak highly enough about the excellent guidance that was offered by this travel agency. Here are some specific reasons why I can recommend them unequivocally: 1. My... More 

Helpful?
Thank mjneenan
Chicago, Illinois
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

I don’t comment much on TripAdvisor although I use it a ton. This trip was worth a comment as our experience with Custom Vietnam Travel was excellent. Highly recommend them. Ours was a 14 day trip with 3 adult children taking us from North to South hitting many of the standard highlights: Hanoi, Halong Bay, Hue, Hoi An, and Saigon….with... More 

Helpful?
Thank ChicagoSteve240
Johannesburg, South Africa
Level Contributor
64 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Our visit to Vietnam qualifies as one of the most beautiful holidays we ever took. I had approached Custom Vietnam travel after reading about them on Trip advisor and from the professional and prompt responses of Minh Ninh, our travel specialist, i knew that this is an agency i can trust. Minh was always prompt in her responses, suggestions and... More 

Helpful?
Thank Anu023
Hong Kong, China
2 reviews
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Mr smiley is very responsive in answering the questions. He made good efforts to tailor make the itinerary for us. The tour guide also did a good job in attending every detail and delivered what was promised on the itin. We were so assured that we were in good hands without a single worry. I would recommend the 2 day... More 

Helpful?
Thank Jessi C
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 2 weeks ago

Just returned from a 3 week trip touring Vietnam and Cambodia. We booked all our tour with CVT and I cannot thank them enough as everything we asked for was delivered and everything was tailored for our requests. In each city visited both in Vietnam and Cambodia we were greeted by friendly and well experienced local guides and drivers who... More 

Helpful?
Thank Anthony B
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Anthony B, Thank you very much for the delighted review about your last trip to Vietnam and Cambodia with us. We are so glad that you enjoyed the custom-made services of our company. After reading the review Minh, your travel specialist shared it with the guides and drivers who were showing you around before. All of them were so... More 

Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

We recently returned from an amazing 16 day trip touring Cambodia and Vietnam with this professional tour company. Our initial emails were replied to promptly and efficiently by Liliana. Everything we asked for was done and the finer details were tailored to suit our many requests. We did a private tour, myself and my husband and on arrival in each... More 

Helpful?
Thank LeeDisey
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear LeeDisey, Thank you very much for spending your time to write the beautiful review, share with us and the community your memorable trip to Vietnam. We are so glad to read your compliments and happy to learn that the trip topped off an amazing experience for you and your husband. Liliana read the review with me and she would... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?