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Address: 76/32/116 An Duong, Yen Phu, Tay Ho, Hanoi 100000, Vietnam
Name/address in local language
Phone Number: +84 4 3718 5750
Website
Sunday
Closed
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Hours:
Mon - Fri 08:00 - 20:00
Sat 08:00 - 18:00
Description:

Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We...

Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We specialize in high quality, memorable custom tours. Taking travelers to less-visited destinations to uncover the authentic cultures and beautiful landscapes. You can depend on us to skillfully organize special interest tours, and other comprehensive travel services in Vietnam, Laos & Cambodia. We pride ourselves on our flexibility & attention to what is important for the fulfillment of your travel expectations.

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Book In Advance
More Info
US$ 118.00*
and up
Day Trip to Bac Son Valley from Hanoi
More Info
US$ 198.00*
and up
Overnight Bac Son Valley Tour

TripAdvisor Reviewer Highlights

Read all 205 reviews
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  • 188
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    Very good
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Excellent Vienam travel company planned amazing 25 day tour of Vietnam, Cambodia and Laos

Custom Vietnam Travel is the company to go with if you are planning a trip there. Our consultant Susan Nguyen planned a wonderful custom itinerary for us that turned out to be an... read more

5 of 5 bubblesReviewed 2 weeks ago
mikimac
,
West Vancouver
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205 Reviews from our TripAdvisor Community

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Showing 195: English reviews
West Vancouver
Level Contributor
17 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Custom Vietnam Travel is the company to go with if you are planning a trip there. Our consultant Susan Nguyen planned a wonderful custom itinerary for us that turned out to be an amazing 25 adventure to Vietnam, Cambodia and Laos. The 4-5 star accommodations were all very comfortable with amazing staff and breakfasts and in good locations in every... More 

Helpful?
Thank mikimac
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago via mobile

I planned a 5 star 30th anniversary vacation to Vietnam, Cambodia and Thailand for my husband and I. The entire CVT team, Susan, Minh and Mr. Smiley, were amazing to deal with. Their love and compassion for what they do was refreshing. Their attention to detail and their integrity were beyond amazing. Both when we arrived and leaving Susan came... More 

Helpful?
1 Thank dbriskin
Smiley-CVT, Managing director at Custom Vietnam Travel Day Tours, responded to this review

Dear dbriskin, Thank you very much for your time to write us the review. We are so happy that you had a great time with our team and enjoyed our performance. Susan and Minh would like to join me and send you our best wishes. Many thanks for giving us the chance to take care of your holiday. It was... More 

Tel Aviv, Israel
Level Contributor
18 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

In all my dreams i never expected such a fantastic 14 day holiday so perfectly organized and executed by wonderful Minh of custom vietnam. Three couples aged between 58 and 62 arriving from two different countries(Israel and England) . We contacted 5 agencies with tne same request, stating where we wanted to tour, the types of activities we wanted included... More 

Helpful?
1 Thank debby n
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Ms debby n, It is so kind of you to use the most beautiful words for us and thank you so much for the lovely review. We are so happy that you had good impression on us, especially Minh - our gem travel specialist right on the correspondence stage. I am sure that there had been a lot of... More 

Nuevo Arenal, Costa Rica
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

I really do not know where to start. I was stationed in Vietnam during the war and wanted to go back and see what it is like now. This was supposed to be the vacation of a life time. It not only lived up to our expectations, but exceeded them. We do not normally do tours, but in this case... More 

Helpful?
Thank ramsfancr
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

It's such a lovely review from special travelers! Thank you very much Mr. ramsfancr for spending your time to share your travel experience with us and the community. As many others, you of course had a lot of questions and something feeling unsure while working directly with a local operator that you had never known before. It is understandable and... More 

Santa Clarita, California
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

We used this agency to plan our two week trip throughout Vietnam. We visited Hanoi, cruised Ha Long Bay, trekked through Sapa, visited several war memorials, Chu Chi tunnels, Ho Chi Minh City and biked through the backcountry to visit the places less traveled. Susan was our agent and she was incredible! I will definitely be using this agency again... More 

Helpful?
2 Thank Fred9679
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Fred9679, Thank you very much for the review. It is so glad to know that you had a pleasant trip with you and enjoyed all the destinations throughout the country. Susan read the review and said she was very happy to be a part of your Vietnam travel. It will be lovely to be at your side when you... More 

New York City, New York
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago

My husband and I made a super last minute decision to go to Mu Cang Chai, and of all the tour companies we spoke to, it was clear that Custom Vietnam Travel Tours was the most experienced and thoughtful in proposing an itinerary. Though this tour usually is recommended for 3 days minimum, my husband and I were limited in... More 

Helpful?
1 Thank apliu
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear apliu, It is an amazing review! Thank you so much for the time you spent to share with us and the community your wonderful experience. We really have good imaginations of your trip to Mu Cang Chai from beginning to the end while reading your feedback. It is such an incredible place, isn't it? As you stated, the good... More 

Auburn
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 22 October 2016 via mobile

We went on a private tour arranged by Susan at Custom Vietnam Travel that included trekking in Mu Cang Chai, Bac Ha, Hoang Su Phi, and Dong Van Karst Geopark. Our tour also included visits to the Bac Ha and Can Cu markets and a boat tour of Ba Be National Park. About half of our lodging was in homestays... More 

Helpful?
4 Thank HotSpringsSoaker
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear HotSpringsSoaker, It is such a wonderful review! Many thanks for your time you spent to post this review on the community. I am sure that many people will find your experience sharing helpful for their forthcoming trips. We do specialize in taking people to less-tourist destinations and to enjoy the beautiful landscapes and learn the authentic cultures of the... More 

Australia
Level Contributor
21 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 14 October 2016

We had a car, driver and guide for a thirteen day tour from Hanoi through Mu Cang Chai, Sapa, Ma Tra, Bac Ha, Pan Hou, Yen Minh, Meo Vav, BaBe Lake, Cao Bang, Bac Son, Hanoi. A fantastic trip through areas that few tourists get to see. Not for the fainthearted, as it includes several treks through the mountains, up... More 

Helpful?
2 Thank Ozzytourist
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Ozzytourist, Thank you so much for the beautiful review. We are very glad to know that had a fantastic adventure with our team. Your trip was a grand loop in the northern mountains of Vietnam that enables you to get the lovely insight into the authentic cultures and the best landscapes that Vietnam has to offer. We really appreciate... More 

Singapore, Singapore
Level Contributor
21 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 9 October 2016 via mobile

Susan assisted us for the booking of the trip. Her response to our queries was fast and had great follow-ups after the trip. Our guide, Binh, and our driver, Hong, was really nice and friendly. The trip was an eye opener.. breathtaking views of the rice terraces etc and really friendly locals who stay true to themselves.

Helpful?
1 Thank lollidays
Smiley-CVT, Managing director at Custom Vietnam Travel Day Tours, responded to this review

Dear lollidays, Thank you very much for spending your time to post the review. Actually, the time you visited that part of Vietnam's mountains was the best time as it is very colorful with the field terraced fields and the weather was just right. The loop trip was really kind of adventure. We are so happy to know that both... More 

Huntington Beach, California
Level Contributor
10 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 October 2016

This tour was one of our highlights in Vietnam. Since it was just 4 of us , we got to ride in the nice big van and did not have to waste time picking up other travelers before heading to the valley. We had a delicious lunch upon arriving in the valley and had the most fun cycling in the... More 

Helpful?
2 Thank roadbum4ever
Smiley-CVT, Managing director at Custom Vietnam Travel Day Tours, responded to this review

Dear roadbum4ever, Many thanks for the beautiful review that you spent time to share with us and the community. Countryside tours are always the good ones to learn about the local life and enjoy the peaceful scenery of a destination. Mai Chau is a stunning valley with fields and villages. We are so happy that you had a lovely tour... More 

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