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Wide Eyed Tours - Day Tours

#67 of 824 Tours in Hanoi
Certificate of Excellence
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Address: 90B, Pho Yen Phu, Hanoi, Vietnam
Name/address in local language
Phone Number:
+84 (0) 4 3926 2241
Website
Description:

'Experience our experience. We've lived, loved, partied and worked here in...

'Experience our experience. We've lived, loved, partied and worked here in Vietnam for the past 11 years. We don't want to be the biggest tour company, but we want to be proud of the trips we run and proud to send people home with the memories of a lifetime.' Founders Travis & Mike. This western managed company that employs Vietnamese staff is based in Hanoi and offers set departures and customised tours. The tours range from adventure and active to luxury and relaxation.

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TripAdvisor Reviewer Highlights

Read all 267 reviews
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  • 239
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  • 5
    Average
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  • 2
    Terrible
Vietnam - Cambodia 23 day holiday

We have just returned from a 23 day Vietnam-Cambodia holiday which was booked through Wide Eyed Tour company. I would just like to say organizationally, our entire trip was... read more

Reviewed 5 days ago
Lisa P
,
Point Lonsdale, Australia

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267 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Point Lonsdale, Australia
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

We have just returned from a 23 day Vietnam-Cambodia holiday which was booked through Wide Eyed Tour company. I would just like to say organizationally, our entire trip was effortless and was without an issue. From the start to end, dealing with our assigned personal travel assistant Huyen Huy was effortless. Huy was wonderful in designing a tour that met... More 

Helpful?
Thank Lisa P
Deloraine, Australia
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Wonderful experience well organized by Wide Eye Travel....all our needs were met...easy to deal with and good recommendations ...not one problem...all hotels were great all tours and guides also

Helpful?
Thank robin c
Sydney, Australia
Level Contributor
26 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago

We were introduced to Wide Eyed Tours via an Australian agency. We were fortunate to deal with a young lady "Ha". She is a most pleasant and efficient young lady. Quick to respond and meticulous in her organisation. I also found them to be very good operators and provided great deal of support. In all we booked a number of... More 

Helpful?
Thank Ian P
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

A wonderful review, thanks so much. Great to know that you organised your holiday through your travel agent in Australia. So many people underestimate the value of a travel agent. We hope to see you again for your next holiday and Ha will be delighted to take care of you. More 

Sydney, Australia
Level Contributor
68 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
Reviewed 3 weeks ago

Ha Nguyen of Wide-Eyed Tours, along with our travel consultant, Geoff Antonaides of Andy's Travel, East Maitland, Australia, organised most of our tours on our recent trip to Vietnam. In Ho Chi Minh - the City and Cu Chi Tunnels Tour; and Mekong Delta Eco Tour with guide Minh were both outstanding, very enjoyable and much knowledge imparted. In Hoi... More 

Helpful?
Thank gay p
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

Thanks so much for your lovely review. Sounds like you had a fantastic holiday and we are so pleased you went through a travel agent in Australia. Ha is very happy to see you mentioned her name. Many thanks. More 

Melbourne, Australia
Level Contributor
3 reviews
Reviewed 3 weeks ago

We've just returned from our first trip to Vietnam. In 14 days we covered Hoi An, Hue, Hanoi and Halong Bay. Huy worked with us from the outset to organise an amazing and worry-free experience including all of our accommodation, transfers, private guided tours and Halong Bay cruise. She even met up with us in Hoi An to take us... More 

Helpful?
Thank Stuart M
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

Sounds like you had a very special holiday and I'm thrilled to know that Ms Huy helped you have that. She is very dedicated and it is wonderful to see her mentioned here. Thanks More 

Level Contributor
4 reviews
3 attraction reviews
Reviewed 4 weeks ago

Hello, I recently finished a 9night/10 day tour with Wide Eyed Tours of Vietnam with 2 friends. Can honestly say it was a fantastic experience. With Ms Huyen Huy organizing all of our tours, accommodation and transfers everything ran smoothly. Ms Huy kept in touch with us on a regular basis and we managed to catch up with her when... More 

Helpful?
Thank Jennifer J
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

A really lovely review and thanks so much for mentioning Huy. She genuinely cares about her clients so your feedback is really important to her and us. Many thanks. More 

Brisbane, Australia
Level Contributor
67 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
Reviewed 4 weeks ago via mobile

Two friends and I have just undertaken the Wide Eyed Best of Vietnam, 10 days/9 nights tour and what a wonderful experience it was! With our own personal travel assistant, Ms Huy, planning our holiday so efficiently, we were able to contact her at anytime both before and during our holiday with any questions and her responses were always incredibly... More 

Helpful?
Thank Helengrace56
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

Wow we love your review. Thanks so much. 'Affordable, memorable and personal'!! Fantastic. Ms Huy puts in so much personal effort so it is lovely to see her acknowledged. Thanks More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

Chi organised our trip and everything ran smoothly and her suggested itinerary worked well. The hotels she chose for us were superb and tour guides in each place were knowledgeable, thoughtful and good company. We were very happy with every aspect of our holiday!

Helpful?
Thank ZoeR148
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

Thanks for your great review. Ms Chi is highly efficient, knowledgeable and most importantly, she genuinely cares that her clients have the most memorable holiday possible. Thanks for acknowledging her. More 

Timaru, New Zealand
Level Contributor
23 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 13 April 2017

I loved every minute of this trip. Our guide Diep was charming and knowledgeable. We stayed in superb hotels, my two favorites being Essence in Hoi An and Seam Siem Riep in Siem Riep. We had excellent English- speaking guides at each destination and the variety of food was divine. Good local knowledge ensured this.Tours were punctual with excellent careful... More 

Helpful?
Thank TimaruGilly
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

Sounds like you had a very special holiday with us. Thanks so much for taking the time to write a review. It means a lot to us. More 

Level Contributor
4 reviews
Reviewed 12 April 2017 via mobile

Before I even reached my destinations Tam was on top of it, sending me suggestions for places to stay, food to try and where to find the best of it. Not only was she helpful with Hue, Hanoi and Hoi an but also had advice for anywhere in between, routes to take to get to each destination and little gems... More 

Helpful?
Thank Nicole A
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

Thanks so much for your wonderful review. We are blessed with wonderful staff who go the extra mile because they genuinely care that their clients love their beloved homeland. More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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