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Syrena Cruises

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
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Tours from Syrena Cruises tend to sell out - travellers recommend booking in advance!
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Certificate of Excellence
Traveller Overview
  • Excellent68%
  • Very good22%
  • Average5%
  • Poor1%
  • Terrible4%
Travellers talk about
“manager oscar”(5 reviews)
“cruise manager”(19 reviews)
“one night”(24 reviews)
About
Ha Long Bay (Descending Dragon Bay) is a UNESCO World Heritage site and one of Vietnam's most popular places to visit. Ha Long Bay covers an area of 1,500 km2, including 1,960 limestone islets and karsts which rise majestically out of the emerald...more
Open Now
Hours Today: 12:00 AM - 11:59 PM
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Contact
Kiosk 24 Tuan Chau marina | Tuan Chau Island, Halong Bay 200000, Vietnam
Website
+84 91 323 43 53
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Ways to Experience Syrena Cruises
from US$ 169.00
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from US$ 320.00
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Reviews (335)
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LanguageEnglish
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167
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All reviews manager oscar cruise manager one night happy hour nice activities surprising cave bed was very comfortable nice food titop island private balcony buffet style squid fishing night cruise big thanks rowing boat cruise ship top deck
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1 - 10 of 255 reviews
Reviewed 2 days ago via mobile

Lovely cruise. Friendly staff. Alice was enthusiastic and always available. We had a great time. Food was plentiful.More

Date of experience: December 2018
Thank William R
Vinh T, General Manager at Syrena Cruises, responded to this reviewResponded yesterday

Dear William R, Great to see you found Syrena a lovely cruise and I believe Thuy was lovelier with her services. Thank you for having a great time with us. I am sure you will be back to be cool with Syrena again soon Kindest...More

Reviewed 3 days ago via mobile

The trip was excellent . Food was sumptuous and the hospitalily was good. All the best . Thanks. Alice thuy is a very experience and cheerful guide .l wish her all the success in life. .col zafar. Bangladesh.More

Date of experience: December 2018
Thank Abdus Salam C
Vinh T, General Manager at Syrena Cruises, responded to this reviewResponded 2 days ago

Dear Abdus Salam C, Great to know you had an excellent trip with Syrena cruise. Thuy, her team and I would like to express their gratefulness to you for your time with them and I am sure you will be back with Syrena soon. Thank...More

Reviewed 4 days ago via mobile

Very enjoyable experience. The crew was excellent and friendly. Thank you very much. Vuong was an excellent tourist guide and very helpful.

Thank BenedictKevinS
Vinh T, General Manager at Syrena Cruises, responded to this reviewResponded 2 days ago

Dear BenedictKevinS, Great to know you found Syrena very enjoyable, crew excellent and friendly, especially Vuong. I am sure you will be back with Syrena soon Thank you for sailing with us. Kindest regards, Vinh Tran General Manager

Reviewed 5 days ago via mobile

Excellent! All the services is amazing! Thanks to Vuong and cruise team! The food is good and we enjoy so much.More

Date of experience: December 2018
Thank ViviNguyen90
Vinh T, General Manager at Syrena Cruises, responded to this reviewResponded 2 days ago

Dear ViviNguyen90, Great to see you enjoyed the trip, especially the encounter with Vuong and crew members. Your message has been shared with them with many thanks. I believe that you would be back to be cool with Syrena soon Thank you for sailing with...More

Reviewed 1 week ago via mobile

The best services and staffs are so kind! Mr Vuong is the best Guide for Ha long bay, He is so kind and patient a lot He can make the guest smileMore

Date of experience: December 2018
Thank Thiri45
Vinh T, General Manager at Syrena Cruises, responded to this reviewResponded 1 week ago

Dear Thiri45, Great to see you found the best service and staff from Syrena Cruise, especially the encounter with Vuong. your message has ben shared with him with a lot of thanks I hope to see you again with Syrena soon Thank you for sailing...More

Reviewed 1 week ago via mobile

Super courteous staff, very friendly. Clean ship. Amazing experience Would highly recommend this cruise - Serena forbhalong bay. Great food, clean rooms, super staff.

Date of experience: December 2018
Thank PoonamK386
Vinh T, General Manager at Syrena Cruises, responded to this reviewResponded 1 week ago

Dear Poonam K386, Great to know that you had an amazing trip with Syrena Cruise, especially the encounter with crew. I believe you will be back with Syrena soon. Thank you for sailing with us and your recommendation Kindest regards, Vinh Tran General Manager

Reviewed 1 week ago via mobile

Hiking at scenic tops and cave exploration. Service staff led by oscar was both professional and friendly. Very satisfied!More

Date of experience: December 2018
Thank Charles9346
Vinh T, General Manager at Syrena Cruises, responded to this reviewResponded 1 week ago

Dear Charles9346, Glad to know that you were satisfed with Syrena Cruise, especially the encounter with Oscar and his team. Your message has been shared to them that is very encouraging. Thank you for sailing with us and I am sure you will be back...More

Reviewed 1 week ago via mobile

Oscar was helpful and kind. He made all the arrangements for our special Vegetarian food and other arrangements required by us .oscar and the staff were extremely confident and eager to serve which made our trip memorable and very pleasant . We would be very...More

Date of experience: December 2018
Thank 23,671
Vinh T, General Manager at Syrena Cruises, responded to this reviewResponded 1 week ago

Dear 23671, Great to know that you would recommend Syrena Cruise to your friend coming in next month. Oscar, his team and I, we are confident to confirm that they would have the same treatment. Your compliment on Oscar and his team has been shared...More

Reviewed 1 week ago via mobile

Food is great. Room is clean. Great experience. Nice activities. Oscar & Staffs are helpful, great and nice. Recommended for short trip enjoying halongbayMore

Date of experience: December 2018
Thank Teguh S
Vinh T, General Manager at Syrena Cruises, responded to this reviewResponded 1 week ago

Dear Teguh S, Great to know you recommend Syrena Cruise for short trip enjoying Ha Long bay. Your compliment on Oscar and his team has been shared to them with a lot of thanks, i believe you would be back to be cool with Syrena...More

Reviewed 1 week ago via mobile

Great and memorable experience. Staff is knowledgable and the service rendered was superb. The food was great. Staff are polite and helpful. Great service and the staff should deserve some encouragement to support the great service. The staff helped us to change rooms when it...More

Date of experience: December 2018
Thank K D
Vinh T, General Manager at Syrena Cruises, responded to this reviewResponded 1 week ago

Dear K D, Great to know that you highly appreciated our staff and service that is very encourgaing. I believe you had a wonderful excursion with Syrena Cruise and I am sure you will be back to be cool with us soon Thank you for...More

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Questions & Answers
Ask a question
Murari T
9 October 2018|
AnswerShow all 2 answers
Response from Sale Ma S | Property representative |
Dear Murari T. Syrena Cruises serves variety of food upon on request. Thank you for leaving request and I hope to welcome you onboard
0
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