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Review Highlights
Really nice relaxing couple of days

The staff were really helpful and friendly, especially Anne who greeted us on board. The rooms were... read more

Reviewed 29 April 2018
Chris Y
,
St Albans, United Kingdom
2 night cruise

Thanks Dan for your wonderful support during our recent cruise. Our friends needed help to make... read more

Reviewed 10 July 2018
A TripAdvisor Member
via mobile
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  • Excellent54%
  • Very good30%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“wet room”(6 reviews)
About
Welcome on board the Emeraude, a unique and historic ship, inspired from a century ago, and experience the unforgettable beauty of Halong Bay, a World Heritage site and a New Seven Natural Wonders.
Contact
No T7 Villa, Tuan Chau Marina | Tuan Chau, Halong Bay 202912, Vietnam
Website
+84 90 623 78 99
Reviews (355)
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All reviewscaptains suitepaddle steamerwet roomovernight cruisepearl farmbuffet styleone nightsquid fishingrooms are smalltai chi classhour tripclassic cruiseprivate deckan overnight stayspring roll makingset menuair conditioning
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A TripAdvisor Member
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Reviewed 10 July 2018 via mobile

Thanks Dan for your wonderful support during our recent cruise. Our friends needed help to make contact with family. You went beyond the call of duty for them. Glenys

Thank A TripAdvisor Member
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded 1 week ago

Dear Glenys, Thank you very much for your comment and will surely get your message to Dan who is indeed very resourceful. Best regards!

Reviewed 7 July 2018 via mobile

We traveled with group of 8 people from Australia . The bus to Halong bay is First class. The room on the cruise are clean & small but run down. In serious need of upgrade! Drinks are overpriced. It is unthinkable that cruise charges for...More

Thank Rwa01266
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded 6 days ago

Dear Guest, I would like to thank you for your review of our Emeraude and do apologize that you were not entirely satisfied with your stay. I am afraid that having free drinking water available is not the norm in most places in Vietnam. Unlike...More

Reviewed 3 July 2018 via mobile

We had a wonderful stay at the Emeraude Cruise. We did the 2 nights 3 days for our honeymoon. We chose this cruise because Anthony Bourdain stayed here on his visit and we were not disappointed. We felt as though we were transported back in...More

Thank Asuka F
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded 4 weeks ago

Dear Asuka, First of all I must say it was a pleasure having you on the boat for 2 nights, we do wish most of our guests would stay longer than 1 night as there is aboslutely a lot to see in the bay and...More

Reviewed 1 July 2018 via mobile

My wife and I completed a wonderful two day, one nite excursion on the Emeraude Boat. The accommodations were very comfortable, excellent food, friendly and helpful staff trained to make the tour of Halong Bay enjoyable and memorable. Bring lots of film for your camera!More

Thank adelantad0
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded 4 weeks ago

Dear Guest, Thank you very much for leaving us a good review and we are glad that you had a wonderful tour of Halong Bay on board the Emeraude. We do hope that you took a lot of pictures during your visit as surely one...More

Reviewed 8 May 2018 via mobile

Spent one night on the Emmeraude and it was really lovely. Cabin was great with good facilities- shower was great although you need to remember to move the toilet roll as it will get wet - the room is a wet room! Meals on board...More

1  Thank Julie S
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded 10 May 2018

Dear Julie, You were lucky that we were not very busy during that day and that you enjoyed your space on the Emeraude while cruising. Furthermore, that you found the program convenient and not obliging. Thank you very much for you recommendation. All the best!

Reviewed 29 April 2018

The staff were really helpful and friendly, especially Anne who greeted us on board. The rooms were small basic and clean. The restaurant food was super and catered for all tastes. The on board entertainment was very good. The bar staff were always available and...More

Thank Chris Y
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded 10 May 2018

Dear Chris, We are glad that we were a part of your tour in Vietnam and even more glad that you had a great time on the boat. The program seemed convenient to you considering your 10 days intensive touring prior to coming to Halong...More

Reviewed 29 April 2018 via mobile

Just finished 2 days and one night on board the Emeraude Classic Cruise boat and we thoroughly enjoyed it. Food was great, the staff all very friendly and the views of course gorgeous. Only downside was that none of the loo's on board flushed properly...More

Thank Yasmin R
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded 10 May 2018

Dear Yasmin, First of all, we are glad that you enjoyed your cruise on the Emeraude and were satisfied with the service and food. We are very sorry that the flushing system has brought you some inconveniences, just to let you know this problem is...More

Reviewed 29 April 2018 via mobile

The staff were very friendly and nice. They helped me take care of my baby (only 5 months old) a lot. Food was delicious, room was clean. What a special trip for us!

1  Thank HienTruong2018
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded 10 May 2018

Dear Hien Truong, Thank you very much for your review and we were more than happy to help your family's needs while you were on board the Emeraude. We are glad that you a great cruise of Halong Bay. Best regards!

Reviewed 23 April 2018 via mobile

Our overnight cruise on the Emeraude was perfect in every way! The boat was beautifully restored with lots of wonderful character. Staff were polite and friendly and the food was outstanding. There were plenty of activities to keep all of us busy...caves, kayaking, cooking demonstrations...More

Thank Elisa J
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded 10 May 2018

Dear Elisa, Good to hear that your Halong Bay trip was a memorable one and we are glad to be a part of it. We appreciate your spending some time to give us a beautiful review about your cruise on the Emeraude. It was a...More

Reviewed 20 April 2018

cabin very cramped, drinks more expensive than rest of country, food good, excursions fine, bit gimmicky as didn't actually travel far, wifi not very good at all but then we were out of the way a bit.More

1  Thank smeggy1
GR M, Manager at Emeraude Classic Cruises, responded to this reviewResponded 21 April 2018

Dear Guest, We are sorry that your cruise did not go as expected. Please allow me to address the issues you have raised. You may have found our cabins smaller than expected as we have concentrated more space in the balconies and the decks inorder...More

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Questions & Answers
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Mark P
6 September 2015|
Answer
Response from cwalts |
The rooms are well appointed but small as you would expect on a small boat. Each has a private bathroom with shower.
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