Dear mayarJ1625HR, Thank you for visiting us at Soi Dog and the wonderful review. We are very pleased to hear you learnt about the work Soi Dog does to reduce the suffering of dogs and cats in Asia, and had a warm welcome from the puppies and cats! Best wishes.

Dear 529thag, Thank you for visiting Soi Dog and the excellent review! It is so important for us that everyone who visits or volunteers at Soi Dog learns about the important work being done to end the suffering of animals in Asia. The puppies and cats love to welcome and interact with our visitors. Like you mentioned, staying longer and volunteering really enriches the lives of the dogs and cats living here. All of our volunteers make many new furry and human friends during their time at Soi Dog. We hope to welcome you back soon. Best wishes.

Dear Expedition398732, Thank you for visiting Soi Dog and leaving a review. We are so pleased to hear you enjoyed the visit so much, and that it was the highlight of your trip to Phuket. We hope to welcome you back one day! Best wishes.

Dear alanoconnor99, Thank you for visiting us at Soi Dog and leaving a review. We are so pleased you enjoyed the tour, and playing with the cats and puppies! Volunteers are always needed, to help walk the many dogs living here at the shelter, all waiting for their forever homes. We hope to welcome you back again one day. Best wishes.

Dear Kat1667, Thank you for visiting Soi Dog and the excellent review! Best wishes.

Dear 825narellem, Thank you for visiting us at Soi Dog and taking the time to leave a review. We really appreciate you recommending people volunteer with us! We have over 1,300 dogs here who need exercise and socialising, and of course to find a loving home. We hope to welcome you back again one day. Best wishes.

Dear M4531PEpauln, We would like to thank you for everything you did to try to help this dog and relieve his suffering. We are very sorry to hear of your dissatisfaction when communicating with our staff. This is something we have looked into - email threads, call records and LINE messages - as we continually look to provide the best possible interaction between our hospital team and members of the public reporting animals in need. On this occasion, we found that they acted in a professional manner, with the welfare of the animal their primary concern. Please be assured we do the very best we can in what can often be very challenging and emotional circumstances. Each individual case is assessed solely on the health of the dog or cat. Sometimes when the animal is a long distance away and in bad condition, it is not always safe or kind to have them travel such a distance, and working with veterinary clinics in the local area is sometimes a more compassionate and effective option. Euthanasia is not a decision our medical team ever takes lightly and will only ever be performed as a last resort to relieve suffering. In this particular case the dog had multiple other health conditions which meant he was in a lot of pain and highly unlikely to survive a complex surgery. After a full review, we are confident the correct decision was made in the best interest of the dog. Once again, we want to thank you for helping this dog and showing him love and compassion when he was suffering so much. Best wishes.

Dear c_elliott14, Thank you for visiting Soi Dog and the excellent review! Silvia makes sure all of our visitors leave with a good understanding of the important work Soi Dog does to prevent suffering of dogs and cats in Asia. The dogs and cats love to greet and interact with our visitors, and make you feel welcome! Thank you also, so much, for supporting Soi Dog. We really could not continue to help so many animals in need without kind people like you. We hope to welcome you back again one day. Best wishes.

Dear johncZ4852NW, Thank you for visiting us at Soi Dog and the excellent feedback. We are pleased to hear how much you enjoyed your visit, and that you saw for yourself how the welfare of the dogs and cats is the priority for all of us here. We hope to welcome you back again one day. Best wishes.

Dear Майя, Thank you for visiting Soi Dog and taking the time to leave a review. We are pleased to hear you saw for yourself how the welfare of the dogs and cats is the priority for all of us here. We hope to welcome you back one day. Best wishes.