Masumi Spa Chiangmai
Masumi Spa Chiangmai
4.5
10:00 AM - 10:00 PM
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM
About
Masumi Spa Chiangmai invites you to experience authentic Thai Lanna treatment in a graceful and relaxing environment. Masumi Spa Chiangmai is designed to provide a unique experience with highly knowledgeable staff and professional therapists to help rehabilitate your mind, body and soul. Masumi Spa Chiangmai cares deeply about the quality of our products and we pay great attention to every detail. We are proud to offer a high quality service with the charm and atmosphere associated with traditional Thai Lanna.
Duration: 2-3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles94 reviews
Excellent
74
Very good
12
Average
3
Poor
2
Terrible
3

judys0126
5 contributions
5.0 of 5 bubbles
Sept 2022 • Couples
They provide excellent service. My massage at Masumi was exceptional. My therapist was highly skilled and the pressure was really good. I came here all the time during my stay at Chiang Mai
Written 19 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing this wonderful review with us on TripAdvisor. We hope we will have the opportunity to welcome you again, when your travels bring you back to Thailand. Have a wonderful day .
Written 20 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

rrrevans
Binghamton27 contributions
5.0 of 5 bubbles
Aug 2022 • Solo
Clean, good smelling facility. Therapist was talented and provided a good service. I got a 2 hour aromatherapy massage with herbal compress. Would return to this spa, next time I might pass on the hot compress. Was nice but didn’t really add to the experience
Written 22 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your feedback and great review for us on here, we really appreciate. Hopefully to welcome you to our spa again next time.
Written 23 August 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nadege Khu
Singapore, Singapore1 contribution
5.0 of 5 bubbles
Highly recommended. Good value of money & very skilful therapies ( 041 Fern / 025 Nui). Not type of fancy spa place, but it clean with best massage in Chiang Mai. We decided repeatedly came here within our 6 days trip.
Written 7 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks so much for your feedback and rate for us on here, we really appreciate. Hopefully to welcome you to our spa again next time.
Written 8 August 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TeamWalters2
North Lakes, Australia146 contributions
5.0 of 5 bubbles
Apr 2022
We just happen to find this one Trip Advisor when prior to going to Chiang Mai and it looked great online, let alone find it and step into this white place that was clean, fresh and smelt great. We took the special that was being advertised on the board out the front. This was the best massage we had the whole time we where in Chiang Mai. It was the most expensive one as well, but you get what you pay for. We then got a lovely ted afterwards and this rice cracker that was devine. So much so, we bought 5 packs to take back to Australia to have at home.
Written 13 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your feedback and great review for us on here, we really appreciate:) Please come back to our spa and try to do another treatments whenever you are in Chiangmai and we will give you our best service again. Looking forward to welcome you. Have a great day.
Written 17 May 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Player06
Chiang Mai, Thailand3 contributions
5.0 of 5 bubbles
Jun 2021 • Solo
I am living at Chiang Mai and been here several times. Friendly staff and really clean atmosphere. Highly recommended!
Written 26 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Many thanks for your feedback and great review for us , we really appreciate. We are looking forward to welcome you to our spa again and again! :) Have a wonderful day
Written 27 July 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ae Nantana
Chiang Mai, Thailand3 contributions
5.0 of 5 bubbles
Feb 2021 • Couples
I’ve been here several times as much as I have time and have money haha I love massage tho and here is the one of my favorite, the therapists here they have an experience so for me the massage was excellent but don’t know you should make you own experience, by the way I just bought VIP member to get 50% off for every massage and all the packages🤩🤩
Written 23 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Daphne K
4 contributions
1.0 of 5 bubbles
Oct 2019 • Friends
The service was not worth the value we paid & they used our photo for promotion without our permission. I wld strongly requested them to remove it ASAP.
Written 11 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jhanes8425
Siem Reap, Cambodia16 contributions
2.0 of 5 bubbles
Mar 2019 • Couples
My wife and I decided to finish our time in Chiang Mai with a more expensive and what we thought would be a better quality massage. We paid for a 4 handed massage each which totaled 4400 baht. The massage itself was average, but what ruined it for us was the constant talking and laughing of the women massaging us. It made it nearly impossible to relax. Most of our 300-400 baht massages were better and more relaxing. Perhaps their regular massages are better, but I would skip the 4 handed massage here. The quality does not match the prices. Live and learn!
Written 17 March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer we really sorry about what happened with your spa experience. It was unacceptable and will never happen again. Going forward, we will have training process to make sure our massage therapists can better and not talking while massaging. Again, we are very sorry for the inconvenience. please contact customer support for any further concerns you might have – our customer service agents are always very happy to help. sincerely, Veerat Suwan
Written 10 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kanza Ameenah
Singapore, Singapore107 contributions
5.0 of 5 bubbles
Jan 2019 • Solo
I availed the Healthy relaxing spa package and I can say its totally worth the money! The place is beautiful and relaxing. They also offered a pickup and drop off to and from the hotel im staying. Service was excellent and very professional. Highly recommended! Its the best massage spa Ive ever had and will definitely come back for more!
Written 30 January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer Thank you so much for your comment. We will wait for your comming again. Thank you
Written 10 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Vicky G
17 contributions
2.0 of 5 bubbles
Aug 2018 • Couples
The spa is very beautiful and cozy with polite and helpful staff. Unfortunately the "Beauty beginning package" was a big disappointment. The scrubb very rough and 1 hour is way too much. My partner was in a lot of pain but she just kept scrubbing in such a fast speed he wanted to scream. He said after that it was the worst money spent and he never want to go to a spa again, this was his first visit ever.. My therapist was much more calm and worked in a comfortable paste. Important for all staff to remember that you're treating people and not wood.. The aroma massage was good and I could tell that my therapist knew her anatomy, but I go to a spa to calm down and relax my mind and that's hard when the therapists keep talking and laughing with eachother almost the whole session, it felt unprofessional and a bit annoying unfortunately. I'd expect more from such an establishment. The facial was really not up to standard and was more or less half an hour doing circles with sticky creams and then over 20min laying in a mud mask, my partner was ready to get up and leave several times. I missed a proper face massage and a firm hand, the head and back massage after was great tho. Been working as a skin and massage therapist over 10 years myself and hate to complain but it was really not a good experience. The day after the spa we both woke up with big pimples on both backs and in the face which tells me the products are probably of questionable quality. Really sad about the experience and would not recommend this particular treatment package, but have heard and read good things about other ones at The Masumi Spa. Just giving feedback so the spa can offer even better service to other costumers in the future and wish you the best of luck!
Written 22 August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer, We truly appreciate your comments and we are very sorry to hear that you got the bad experienced from our service. we will improve all your suggestion as following, staff training for better service, improve new process of facial product and service and etc. we would like to give a good experience to all customer so we appreciate your helpful suggestions so much. we happy to hear all the suggestion and improve for better service. If you have any further suggestions for changes, please let us know. kind regard, Miss Veerat Suwan sale and Marketing Manager
Written 9 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Masumi Spa Chiangmai - All You Need to Know BEFORE You Go (2024) - Tripadvisor

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