Atitlan Nature Reserve
Atitlan Nature Reserve
4.5
8:00 AM - 5:00 AM
Monday
8:00 AM - 5:00 AM
Tuesday
8:00 AM - 5:00 AM
Wednesday
8:00 AM - 5:00 AM
Thursday
8:00 AM - 5:00 AM
Friday
8:00 AM - 5:00 AM
Saturday
8:00 AM - 5:00 AM
Sunday
8:00 AM - 5:00 AM
About
The Atitlan Nature Reserve is both a must for visitors of Lake Atitlan and a force in the environmental cause: Atitlan Azul. It is an extraordinary gate to the magnificent Lake Atitlan and its spectacular volcanoes. Its zip lines, butterfly preserve, trails, hanging bridges and lodgings bring you in close contact with nature. On the zip lines you fly above waterfalls, coffee groves, oak stands and the steep cliffs that guard the lake. At the Butterfly Geodome you enjoy the colors and forms of hundreds of butterflies surrounded by flowers and the sounds of water. Humming birds and the murmur of the river accompany you while you have lunch, coffee or a drink, then you continue to explore the diversity and beauty of this natural wonder. At night, the crickets, owls and the sounds of the night will be your company in our lodging. The Reserve supports the work of scientist and students concerned with biodiversity and environmental degradation.
Duration: 2-3 hours
Meets animal welfare guidelines
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles847 reviews
Excellent
531
Very good
223
Average
64
Poor
18
Terrible
11

ChrisL921
London, UK73 contributions
4.0 of 5 bubbles
Apr 2024 • Couples
A lovely nature reserve. Not exactly teeming with wildlife if I'm honest - we saw a couple of monkeys and a bird or two, but as is the way of these things you're hearing more than seeing through the trees.

But there's one important thing in case it helps anyone: if you're not the fittest (or it's blazing hot the day you go), it makes a huge difference which direction you go around the main trail. I'm talking specifically about the longest trail, the orange one on the map called 'Senderos naturales'. From the visitor centre, the left-hand route (going kind of clockwise I guess - on the map it starts as red then blue before it reaches the orange bit) is longer to get to the top but a LOT less steep.

We went that way round and it was tough going in the heat, but the route down (the more wiggly orange bit on the map) is shorter but much, much steeper. I've attached a map here showing what I mean.

It's a nice walk and well worth the effort but I just wanted to say, if you're keen to make it easier on yourself on your holiday, take the left/clockwise route, rather than go right/anti-clockwise, on that orange route. If we'd happened to go that way I don't reckon I'd have made it up to the top.
Written 2 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Julieta C
51 contributions
5.0 of 5 bubbles
Mar 2024 • Solo
Wonderful place to see nature, enjoy lake views, beach, zip line, playground, butterfly garden and restaurant. You can expend 2 -3 hours. Family oriented. Safe and clean. Fair price and very close to Pana. Easy transportation from/to town.
Written 28 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

trisharaewong44
new york city114 contributions
5.0 of 5 bubbles
Mar 2024 • Couples
Honestly a little scary experience Ziplining lol I had to remind myself to breathe. It was my first time Ziplining and we chose to do the biggest one. It was well worth it. Spanish speaking instructors which I was kind of scared of because I don’t speak Spanish but I managed to understand the instructions. There were plenty of others in the group that also didn’t speak Spanish. It was just a quick demonstration less than five minutes.

Everyone is a pro here and the equipment is in nice condition. They have constant eyes on you making sure everything is secure and 100% ready.

Credit card and cash are accepted. Make sure you have cash, 10Q per person per each direction in a tuktuk, no need to tip. Can walk but it is dangerous and not recommended to do so as there is a blind turn before the entrance.

Zipline admission includes park admission. They allow small Fanny packs, think lululemon everywhere bag. Sunglasses we were allowed to wear since we had the neck lanyard. We brought a plastic water bottle and drank it along the way, they provide water after like the fourth zipline I can’t remember. But if you bring your own bottle you’ll probably have to stuff it in your bra and carry it with you the entire way since there’s no trash cans on the trail.
Written 14 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helen R
Chicago, IL38 contributions
5.0 of 5 bubbles
Feb 2024 • Solo
Definitely worth the visit! It's fun hike up through the Reserva, and the coatis are so adorable. The monkeys kept their distance. The waterfall was but a dribble as it's dry season, but was nice to lay on the bench at the top under the banana tree. The suspended bridges aren't for the faint if heart (what a thrill!), and the butterfly enclosure was magical.
Written 29 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

oscar_chacla
Lima, Peru75 contributions
5.0 of 5 bubbles
Feb 2024 • Couples
Beautiful experience, we enjoy a full day visiting the lake.
My recommendations :
-take the colective boats to visit the towns since Panajachel, they came every 15 minutes.
- go to the San Juan la laguna observatory,
It’s a 15 minutes walk but the view pay all the effort
- go to San marcos town and jump to the lake in the trampolin, and then just chill in the lake
- in San Marcos too take a street walk and visit some yoga and mindulfness points, there’s a lot good vibes in this town, my favorite
- you can rest in Selina panajachel and eat in pinguino.
Written 16 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

YouRaeAnn S
Mesa, AZ5 contributions
3.0 of 5 bubbles
Feb 2024 • Couples
We are older with bad knees but this was still enjoyable. The butterfly experience was amazing and easy to get to. We did not see monkeys but heard others who did. The steps/rocks make it an uneven climb no handrails to the platform to view monkeys. If you are good hikers climbers it would be great.
Written 15 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Santucci1
Canton, CT442 contributions
3.0 of 5 bubbles
Dec 2023 • Friends
In reading through some of the other reviews here I am a little at a loss for expectations. The nature reserve is beautiful, there is some wildlife to observe and the property itself is beautiful and peaceful. We didn't do the zip lining but some in our group did try the cable bicycles which is certainly a unique experience. If you are going to do any of these activities I would suggest reading the waivers carefully and understanding that they are potentially dangerous. We needed to speak some spanish to understand instructions and the waivers which we fully anticipated. If you are expecting a "zoo" this is not it. You may or may not see monkeys close up. If you do go I would absolutely suggest taking the hike down to the lake which was absolutely beautiful.
Written 18 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nancy C
2 contributions
1.0 of 5 bubbles
Jun 2023 • Family
I feel compelled to share my traumatizing, horrific, distressing experience at the Nature Reserve to warn fellow travelers about the grave negligence I encountered during a ziplining adventure with them. It's crucial that potential visitors are aware of the serious safety concerns surrounding this establishment and the way they conduct themselves when their customers suffer injuries like I did. Trip advisor, I feel also has an obligation to look into this company’s safety protocols and management of injured customers as Trip advisor books tours for this facility from the USA and their agents tell their customers that it is extremely safe.
My first official day of vacation turned into a nightmare when my group of 11 family members decided to engage in their ziplining at the Reserve. To start they only assigned two guides for all of us. Unfortunately, the reckless actions of these two guides and the establishment's refusal to accept responsibility for their negligence led to a traumatic experience that resulted in physical and emotional injuries.
The incident unfolded when our guide shockingly sent my cousin down the zipline without confirming that I had safely landed at the other end. I had been stuck midway dangling on the cable at extremely high altitude above sea level and was desperately waiting for rescue. I never imagined that this could happen as it is not anything they mentioned or prepared you for. One of the guides then made the negligent decision to send my cousin out on the cable without confirming first that I had safely landed. The two guides did not communicate which led to my cousin colliding with me not once, but twice, causing significant injuries to my neck, shoulder, hip and back. The impact of the speed my cousin crashed into me dislodged me from being stuck on the cable and bounced her back on the cable to bounce back and collide with me a second time. We are very lucky to be alive and not paralyzed.
Even more disheartening was the Nature Reserve's response to this terrible incident which was 100 percent preventable. This should never have happened. They callously insisted that the collision and the injuries were merely a "natural consequence" of their high risk activity, a wholly inadequate excuse for their negligence since under no circumstance the guide was to send another rider until the first one had landed safely and the landing had been confirmed. In addition, if this is a “natural consequence” of this activity as they have repeatedly told me then they need to disclose this to all consumers so that one can make an informed decision on whether to engage in the activity or not and their disclosure should include how many times this has happened. Had I been warned that this would be a natural consequence of this activity I WOULD HAVE NEVER SIGNED UP!
It took relentless advocacy on my part to secure them taking us to the ER which resulted in us spending a night in the hospital due to the injuries we suffered. It has taken even more relentless advocacy for them to continue to cover some of my medical expenses and they now abandoned my case for reasons that only highlight more of the negligent decisions that seems to be customary for them ( too long to go into detail). Shockingly, based on the way they have approached my case ,it appears that they failed to fulfill their obligation to file a report with their liability insurance, leaving me with unanswered questions and mounting expense.
Adding insult to injury, they outright refused my request to review and provide feedback on their safety protocols which they had assured me through writing they had done; claiming that no one could assist me except for one unavailable individual when I went back to visit this beautiful country.
This experience has left me deeply disappointed and highly concerned about their negligent practices and their lack of responsibility, and professionalism displayed by this Nature Reserve. I strongly urge anyone contemplating a visit to reconsider the potential risks associated with their activities due to their current safety protocols. Your safety should be their utmost priority, and the negligence I endured casts serious doubt on their commitment to guest well-being.
My hope is that this review serves as a cautionary tale to others and compels the Nature Reserve to reevaluate their safety procedures, make changes and take accountability for their actions like I have asked them to do in writing and in person. I hope that Trip Advisor can launch an investigation of their own if they are choosing to continue to book tours for them. Now they know and they have a social responsibility to not promote their tours. No one should suffer the physical and emotional trauma I endured during what was meant to be an enjoyable adventure. I thank God every day that it was me and not my children that this happened to and that they did not witness the crash either as the canopy was blocking the cable view of where I was stuck and crashed into.
Written 22 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Catherine M
Darlington, UK65 contributions
5.0 of 5 bubbles
Aug 2023 • Family
We did the ultra zip wires and absolutely loved it. The setting is absolutely stunning, and the zip wires were brilliant. I think the ultra is definitely worth the extra time and cost- the first three zip wires are really high, and long, with superb views over the lake.
The guides were friendly and helpful and the whole adventure felt really safe. Would highly recommend
Written 19 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

M W
Upstate NY92 contributions
2.0 of 5 bubbles
Jul 2023 • Family
The Atitlan Nature Reserve could probably be a fun experience, as long as you are just there for the zip lines/trails. We stayed overnight and it was a "meh" experience. It was a large space, but certainly rustic. There were bugs on the floor and in the beds. It's also very far out from the town of Panajachel and there is major road construction going on, so it's very difficult to get back and forth, due to tuk tuk drivers and bus drivers not wanting to come out all that way. You could walk it, if you're fit and don't have a lot of luggage, otherwise it's a major pain in the butt. The biggest disappointment was how the staff treated us, as if we and our questions were a bother to them. As I was chatting with one of the receptionists, and asking some questions, the phone rang. She answered and proceeded to talk and talk and talk. I finally walked away. She did come and find me and apologized, but the service wasn't great. There is a little restaurant there, with mediocre food. The restaurant closes at five. If you stay and need to eat after that, you'll have to walk to one of the other hotels nearby--which was how we learned there are much better places to stay than here. The final straw was when we were checking out, the guy at the desk said I had to pay for the room. I was a bit surprised since we'd already paid everything in full. I told him as much. He insisted that I hadn't and that they didn't work through agencies. He made a call and found out I was telling the truth. Again, apologies up and down, but it doesn't make a person feel so great in the moment. AND, if I hadn't been a fluent Spanish speaker, it could've been a real mess. We most likely won't return to this spot and I don't recommend it. For a nicer experience, try Hotel Atitlan, just up the road.
Written 6 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Atitlan Nature Reserve - All You Need to Know BEFORE You Go (2024) - Tripadvisor

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