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Star Tours

#15 of 28 Boat Tours & Water Sports in Caye Caulker Features Animals
Caye Caulker, Belize
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Review Highlights
Everything we expected

All the snorkeling operators charge the same price though there are trips of varying lengths and... read more

Reviewed 20 February 2016
KatheK
,
Chetumal, Mexico
via mobile
*TERRIBLE TOUR COMPANY DONT TRUST THIS TOUR COMPANY *******

We booked the tour on February 24th today morning they called and said they have to cancel the tour... read more

Reviewed 25 January 2016
T8321CXpaul
,
Edinburgh, United Kingdom
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Star Tours offers Daily Snorkel Tours to sites like Hol-Chan Marine Reserve, the Manatee Reserve, and Shark Ray Alley. We also offer Tours for Cruise Passenger.
  • Excellent58%
  • Very good22%
  • Average6%
  • Poor6%
  • Terrible8%
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LOCATION
Caye Caulker, Belize
CONTACT
Website
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Reviews (96)
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11 - 20 of 94 reviews

Reviewed 20 February 2016 via mobile

All the snorkeling operators charge the same price though there are trips of varying lengths and some slight variations in snorkel areas. We chose a 4.5 hour trip on a pretty breezy day. The whole trip is inside the barrier reef so it was choppy...More

Thank KatheK
Tropical P, General Manager at Star Tours, responded to this reviewResponded 21 August 2016

Thank you for writing your Review. We are glad that you enjoyed your Tour with us. Thank you for the comments about Lunch and the Boat. We use these Reviews as a way to improve. The Staff at Star Tours

Reviewed 25 January 2016

We booked the tour on February 24th today morning they called and said they have to cancel the tour because there is not enough passenger, we have deposited £240.00 pound which they said they will refund the amount hopefully but we have paid visa fees...More

6  Thank T8321CXpaul
Tropical P, General Manager at Star Tours, responded to this reviewResponded 27 January 2016

Hi, I'm sorry but this review is not about us here at Star Tours Belize. We have contacted TripAdvisor but they have refused to remove this Review. I ask that the writer please place this review to the correct Star Tours that we believe is...More

Reviewed 12 January 2016 via mobile

If you want to try snorkeling - try it! It's so much fun and not scary. Star Tours is great and came to our rescue when we had actually booked with a different company and at the last second the only other couple coming on...More

Thank BlackCat_TravelPants
Tropical P, General Manager at Star Tours, responded to this reviewResponded 21 August 2016

Thank you for your Review. We always are happy when our Guests enjoy their Tour. We do hope you visit us again soon. The Staff at Star Tours

Reviewed 5 January 2016

My boyfriend and I stayed at Paradise Too and snorkeled with Ninja and his son. We had an absolutely incredible time. They took us to 7 different locations, and we saw amazing sea life. Ninja and Chris were very informational. Snorkeling was safe, beautiful, and...More

Thank Kellisusette
Tropical P, General Manager at Star Tours, responded to this reviewResponded 21 August 2016

Thank you for writing. We, Ninja and son are happy that you had a great time with us. See you again soon. Ninja & The Staff at Star Tours

Reviewed 10 December 2015

The TL;DR version: Ninja was a lazy guide on our half-day snorkel tour and harassed us in town after we received a partial refund. ===== In Caye Caulker for our honeymoon, my hubby and I opted for a half-day snorkeling tour with Star Tours. It...More

1  Thank Amy H
Tropical P, General Manager at Star Tours, responded to this reviewResponded 21 August 2016

Thank you for taking the time to write. We apologize for your experience. We did speak to Ninja about this and he apologizes as well. He takes out 2 guests quite often so that was not the issue. Thank you again for writing, we do...More

Reviewed 11 November 2015

My husband and I ended up with a private tour of three snorkel spots including the Coral Gardens. Our guide, Ninja was awesome and knows his stuff. This company does "catch" the sharks and rays so people can pet them which didn't completely sit well...More

Thank Keweenaw81410
Tropical P, General Manager at Star Tours, responded to this reviewResponded 21 August 2016

Thank you for taking the time to write. We are constantly reviewing the Tours that we offer and the accepted rules and guidelines when it comes to these Wonderful Creatures of the Sea. We do hope you use our services if you are ever back...More

Reviewed 27 October 2015

I took 2 tours with this company while I spent a week on Caye Caulker. Both trips were great. The full day tour included a delicious lunch, freshly cut fruit and rum punch. I later took the half day tour which was equally fun.

Thank Rebecca J
Tropical P, General Manager at Star Tours, responded to this reviewResponded 21 August 2016

Thanks for your Review. Thank you for patronizing us twice as well. See you again. The Staff at Star Tours

Reviewed 12 October 2015

We've traveled through all the countries of central america, excepting Mexico and Cuba, and have done a few tours, and we did the Hol chan tour with star tours. It was the best tour we've done since we're traveling in central america!!! Philip, Sharon Chris...More

Thank valo13
Tropical P, General Manager at Star Tours, responded to this reviewResponded 21 August 2016

We are glad you had a great time with our Team. We do hope you visit us again soon. The Staff at Star Tours

Reviewed 6 October 2015

My friend and i had the best time on this snorkel trip!! We had a great time and saw so many beautiful animals! We even got to swim with manatees! the staff were very friendly. great value for money!!

Thank s_murphy66
Tropical P, General Manager at Star Tours, responded to this reviewResponded 21 August 2016

Thanks for writing. The Staff is here ready for your next visit. We hope it is soon. The Staff at Star Tours

Reviewed 27 August 2015

when you book ask for half day trip, we are not strong swimmers, so we were afraid to go out so far in a boat. guide was amazing and calm and took his time with us, he had to pull my wife a little while...More

Thank Steeve B
Tropical P, General Manager at Star Tours, responded to this reviewResponded 21 August 2016

Thank you for your Review. We do appreciate it. We are glad you enjoyed your Tour. The Staff at Star Tours

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