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Review Highlights
Always ask how much you are getting before committing.

Like to add my 2 cents or in this case 2 koruna to this review. I was at the Art Deco Imperial... read more

Reviewed 31 October 2016
Bangkok, Thailand
Money Change Scam

Beware of where you change money. This particular Exchange (Karlova Prague1) displays one rate but... read more

Reviewed 14 July 2018
Dubai, United Arab Emirates
via mobile
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Traveller Overview
  • Excellent32%
  • Very good28%
  • Average8%
  • Poor7%
  • Terrible25%
14 Jul 2018
“Money Change Scam”
28 May 2018
“Total rip off!!! ”
General Information Mo - Fr 9 am - 6 pm + 420 12 444 + 420 221 714 444
Arbesovo namesti 70/4, Prague 150 00, Czech Republic
Staré Město (Old Town)
+420 236 002 562
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Reviews (82)
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1 - 10 of 37 reviews
Reviewed 14 July 2018 via mobile

Beware of where you change money. This particular Exchange (Karlova Prague1) displays one rate but gives you a significantly lower rate. Despite the law which says they need to return the money if you request within 2 hours. They did not. Police were not useful...More

2  Thank TonyFernando135
Reviewed 28 May 2018 via mobile

We went one day and got charged 500! Which is soooo much and they didn’t even let us choose our portion size or tell us that was how it was served. On the first day the ham was delicious so we went back the next...More

2  Thank AnaP10301
Reviewed 28 December 2017

We experienced exactly the same as Jennifer did. Some sauerkraut and Old Prague Ham for 100ck for 100 grams each, about 4 euro's. Ok, that's not cheap, I know but we're on holiday, so why not... Well... hey cut off what they say it 500...More

3  Thank Marcel D
Reviewed 2 October 2017 via mobile

Well, they got us and wished we had read these warnings before. Ordered some ham and halusky, sign said it was for 100 grams for approx. 89ck & 49ck. We were not asked how much we wanted, but quickly given two plates of food with...More

6  Thank DiverMom18
Reviewed 4 August 2017

We exchanged money (euro) in an exchange office called Wester Union that seemed legit but then I looked at the receipt and I almost fainted: they charged us 28% COMISSION!!! So from 100 euro they kept 28 euro JUST FOR THE SERVICE! That´s just insane...More

4  Thank Zuzka Š
Reviewed 30 June 2017 via mobile

Totally stood mistake buying ham at one of the open stalls on old town square. Looked at the menu in grams and ordered two portions thinking that would be the 100grams advertised. No they cut off huge slabs weigh it and then charge you a...More

4  Thank Jennifer P
Reviewed 5 January 2017

So unlucky for me when I found this review after my trip. Again, 20% commission, wthhhh. I called the police, they came over and suggested me to go to National Bank to send a complaint. Then National Bank replied but they said they can't do...More

2  Thank bocapvang
Reviewed 31 October 2016

Like to add my 2 cents or in this case 2 koruna to this review. I was at the Art Deco Imperial Hotel, which is about one block from Palladium Mall and about 2 blocks from Municipal House. There were 2 money exchange places right...More

2  Thank bob2bkk
Reviewed 6 October 2016

The exchange rates in Prague in general are awful! After my stay there I realized that I could have waited and look around before I gave my money to one of the first exchange houses I saw and lost almost 20 Euros in less than...More

5  Thank Liizeth2015
Reviewed 11 August 2016 via mobile

We went to exchange money, only to realise that the rates given are in reverse, totally misleading and a total SCAM. We only realised this after signing the paper to authorise the exhange, and the personnel handed over the money. We confronted the personnel as...More

2  Thank xaxig91
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Stare Mesto (Old Town)
One of the oldest neighbourhoods in town represents
the medieval heart of Prague. It’s no surprise it is
bustling with tourists every time of day. Križovnický
square, overlooking Charles Bridge with Prague Castle
in the background, is probably the most beautiful
square in the city. Its unique historical atmosphere
of gothic houses and churches, cobblestone streets and
squares, and stone towers blend together with the
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