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Ultimate Family Entertainment Centre

U 5 1B Redbank Rd, Northmead, Parramatta, New South Wales 2152, Australia
+61 1300 867 529
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Review Highlights
Absolute rip off

Considering this was a joint venture started by mums who wanted to improve on play venues... read more

Reviewed 4 weeks ago
Suzy H
via mobile
the best party place in Sydney

Great coffee great sports great food great staff we love it will certainly come back again my boy... read more

Reviewed 11 March 2018
Jimmy B
via mobile
Read all 38 reviews
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Overview
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Ultimate is an Indoor Family Entertainment Centre built by families for families. It is a large Indoor Trampoline facility as well as Australia's Largest Indoor Play Centre. There is also a cafe and quiet space for parents to relax while the rest of the family enjoys themselves. Location - It's on the same side as KFC, not near the houses
  • Excellent52%
  • Very good23%
  • Average5%
  • Poor5%
  • Terrible15%
Travellers talk about
“all ages” (5 reviews)
“seating area” (2 reviews)
“dodgem cars” (3 reviews)
Open Now
Hours
Hours Today: 10:00 AM - 6:00 PM
Suggested Duration: 1-2 hours
LOCATION
U 5 1B Redbank Rd, Northmead, Parramatta, New South Wales 2152, Australia
CONTACT
Website
+61 1300 867 529
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (38)
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"all ages"
in 5 reviews
"seating area"
in 2 reviews
"dodgem cars"
in 3 reviews
"play centre"
in 3 reviews
"indoor play"
in 2 reviews
"trampoline"
in 8 reviews
"sons"
in 3 reviews
"birthday"
in 4 reviews
"bloke"
in 2 reviews
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1 - 10 of 38 reviews

Reviewed 4 weeks ago via mobile

Considering this was a joint venture started by mums who wanted to improve on play venues available...they truly bombed out! Birthday party packages absolute rip off, do not get your money's worth whatsoever. Selection of food very limited and cleanliness of venue very unsatisfactory to...More

Thank Suzy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UltNorthmead, General Manager at Ultimate Family Entertainment Centre, responded to this reviewResponded 3 weeks ago

Hi Suzy, We are sorry to hear your experience didn't live up to your expectations. We would be keen however if you could contact us in person to discuss when you were at our facility. Our air conditioning was completely replaced earlier this year so...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2018 via mobile

Great coffee great sports great food great staff we love it will certainly come back again my boy didn’t stop running around for two hoursof playing

1  Thank Jimmy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UltNorthmead, General Manager at Ultimate Family Entertainment Centre, responded to this reviewResponded 3 weeks ago

Thanks Jimmy! Appreciate the feedback. Glad the kids had a good time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2018 via mobile

Great place for the family. Kids are entertained by trampolines, slides, dodgem cars etc whilst the parents can relax with a coffee.

1  Thank NicG78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 8 January 2018 via mobile

So we decided to take the kids to this place, being close to where we were staying, the reviews looked good. I can tell you this place is clean, massive, with a wide variety of things to do for the kids... Food was a bit...More

1  Thank Nramsey72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UltNorthmead, General Manager at Ultimate Family Entertainment Centre, responded to this reviewResponded 3 weeks ago

Thanks! Hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2017

We had a great time here for my sons birthday. It wasn't overcrowded as most indoor play centres tend to be. There are staff in most sections of the centre. Only downside would be air con not great. It would get very hot during hot...More

1  Thank kristie833
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2017

Came here on a Sunday and it was thankfully quieter than expected. 2hrs was about the right amount of time for the kids. Free small coffee for writing this review! Despite the signs, small kids are allowed in the big kids play area. The trampoline...More

Thank tangchristian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2017

The kids loved it it's fun would recommend to my friend and family Would come back anytime the kids said it was hecktick

Thank majida489
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1
Reviewed 25 September 2017 via mobile

So much to keep the kids entertained! Loved it and will defiantly be back! My kids are 5 and 10 and they both got so much out of our visit

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2017

Great faciltiy for the kids, although very dirty in the Play Centre. My Kids had a blast with the Host (Liam?, I'm not sure as it was a few weeks ago). He played many games with the kids and they all loved him. Although, when...More

Thank DebraSuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2017 via mobile

My daughter had her 9th birthday party here today. My package included a host for the 1.5hr party duration. However, the host disappeared for 30 minutes! Found her serving at the cafe! Complained, exceptionally poor customer service from all people who spoke to me. Cannot...More

3  Thank Zenya B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UltNorthmead, General Manager at Ultimate Family Entertainment Centre, responded to this reviewResponded 11 September 2017

Hi Zenya, we are sorry your experience at Ultimate wasn't what you were looking for. Both staff and management take all complaints extremely seriously (and to heart) as we believe if one person has had a bad experience or hasn't had as much fun as...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & Answers
James D
6 January 2017|
AnswerShow all 3 answers
Response from at96 | Reviewed this property |
Booking isn't needed
0
Votes
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