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Ritz-Carlton San Juan Spa

6961 Ave of the Governors | Ritz-Carlton San Juan Hotel, Spa & Casino, Isla Verde, Carolina 00979, Puerto Rico
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Review Highlights
Great time, great people

My girlfriend and I spent a week at Ritz Carlton San Juan and had a wonderful time. We have stayed... read more

Reviewed 13 July 2017
Tony M
via mobile
Pleasant stay

I visited this hotel with my three boys (13, 9, 8). The staff was fantastic. The happiest doormen... read more

Reviewed 1 June 2017
APT2004
,
California
via mobile
Read all 35 reviews
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Overview
  • Excellent56%
  • Very good17%
  • Average17%
  • Poor8%
  • Terrible2%
Travellers talk about
“the ritz” (9 reviews)
“san juan” (6 reviews)
LOCATION
6961 Ave of the Governors | Ritz-Carlton San Juan Hotel, Spa & Casino, Isla Verde, Carolina 00979, Puerto Rico
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Reviews (35)
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1 - 10 of 35 reviews

Reviewed 13 July 2017 via mobile

My girlfriend and I spent a week at Ritz Carlton San Juan and had a wonderful time. We have stayed at a quite a few other 5 star hotels and this one was by far the best and unlike any other. The food was exceptional,...More

Thank Tony M
Reviewed 1 June 2017 via mobile

I visited this hotel with my three boys (13, 9, 8). The staff was fantastic. The happiest doormen and valet staff. Housekeepers were also amazing. Requested feather free room prior to arrival, request was granted. Busy/lively evening atmosphere (not that I used it but did...More

1  Thank APT2004
Reviewed 25 May 2017 via mobile

This hotel is as good as the Marriott brand name. Overall, excellent place to stay. Restaurants are very upscale - translation $$$$. Surprisingly, they looked after us of our dietary needs such as being vegetarian. Spa is outrageously expensive. Think twice. No one come close...More

Thank Atul B
Reviewed 20 February 2017 via mobile

Everybody is very polite and professional since the time I arrived until the time I left. Very nice decor and ambiance. I had a massage and then a facial with Sarala and it was divine. I've been to other resort spas but never felt so...More

1  Thank Luisa C
Reviewed 2 November 2016 via mobile

It was our 35th anniversary celebration and we decided to have massages while we were staying at The Ritz in San Juan. We were greeted by Carolyn who couldn't have been any nicer and friendlier. Then we were introduced the Olivia, the spa attendant. Olivia...More

2  Thank MissS85
Reviewed 24 December 2015

Traveling over 9 hours can leave you feeling very tight and achy. He smartest thing my wife and I did was book massages shortly after we arrived in Puerto Rico. They were so enjoyable that we went back a few days later.

1  Thank JCarlson21
Reviewed 7 November 2015 via mobile

After the flights to get to Puerto Rico I was tense and needed a massage. I scheduled a 80 minute with Marcos. He was extremely talented and did an awesome job. He combined stretching with massage and was able to quickly focus on the areas...More

4  Thank Dang22391
Reviewed 23 August 2015

Service was impeccable. Unfortunately, the accommodations were a bit worn. The service made up for it!

1  Thank Jackie A
Reviewed 14 July 2015

We only stayed for one night but will stay at the Ritz-Carlton the next time we are in San Juan. This is a beautiful Resort & has everything a person could think of in a resort. We had access to the pool and the beach...More

1  Thank SOCal71
Reviewed 28 June 2015

Peaceful place, you barely hear people talking. Very nice for honeymooners. Rooms are nicely decorated and clean. Service is average and I found somewhat expensive.

Thank Isoto620
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Questions & Answers
luv2vaca2015
10 August 2017|
AnswerShow all 2 answers
Response from Atul B | Reviewed this property |
I seriously doubt it. There are people who are monitoring who is hotel guest.
1
Vote
Babette1960
2 April 2017|
Answer
Response from MissS85 | Reviewed this property |
I think $125, call to confirm
1
Vote
Whitney G
23 August 2016|
Answer
Response from sursani | Reviewed this property |
Yes and nice ones
0
Votes