Overpriced. Several slides not open and no warning or mention of this at time of booking. Only one food/drinks shop open and we had to queue for an hour just for drinks. No separate queue of drinks. Short staffed in this food/drinks restaurant. Pavements in poor condition in places. Some areas dirty. We were very disappointed.

Went here with my family of 5. The price was expensive but thought it would be worth it for my kids and who does not like a waterpark? Firstly, queuing for hours in an unshaded queue is not anyone's idea of fun. We queued for three hours and managed to get on three rides. The rest of the time was spent queuing for food - a 45 min wait with only one food booth open. The shop prices were extortionate - please use the supermarket outside. Would not recommend at all, don't pay all that money to spend all day queuing in the blistering heat.

Went 6th July 2023, paid €32 to get into the waterpark, then it's €11 for a locker (€5 returned when leaving) and I paid for the fastpass which was €18. The fastpass was the same price whether done online or on the day. From my experience of the fastpass, I would even buy it, as we'll come on later in the review. And if you wanted to, I would just buy it on the day as quieter days will mean not much queues. I got there at 10:15 and the water park was getting pretty full and by time 11:30 came, the queues for some of the slides was ridiculous. So my advice is to get there as soon as it opens to get your ample amount of times on the slides you want. As mentioned, I had paid for the fastpass and it honestly made no difference what so ever. Complete waste of money. Most of the really popular rides didn't even have a fastpass separate line so everyone was queued whether standard or fastpass. The ride attendants didn't even care. So in all, it was a pretty pointless option to buy and for the price, you would expect a bit better than what it was. It wasn't just me as quite a few people who had fastpass had to wait in the normal queue. They have a wave pool which starts around half 12 and finishes around half 2, from what I could understand from the information board. The steps to all the rides are all metal steps and if not, it was concrete which could do with a major redoing as it was quite awkward walking on it. And when the sun is out and it's hot, expect your feet to start being barbequed. You can take flip flops but they have to be left at the bottom of the steps or end of the slide. If you wanted a sunlounger, you had to pay to use them which was €5 per bed or you could lay on the grass which is around the park for free and there is some shade from the trees they have. I didn't test the food however the prices were ridiculous (which is usually common inside attractions) compared to outside the park and that's the same for water, coke and energy drinks. If you're staying in Arenal, there is a cut through where you can walk to the waterpark but you do have to cross a partially busy road but easy enough to get across. The number 23 which runs from Palma via Playa de Palma and Arenal takes you straight to the park and costs €2 each including kids (you need exact change!) So I had paid €56 for just myself. For a family would mean around €200 if you bought the fastpass and I would say it's definitely not worth the money. But if you want to kill a few hours and not as frugal with money and being ripped off, then go there

We went as a family of 10 with young children aged 4,2, and 9 months. We based ourselves by the childrens pool. I strongly suggest that some shade in this area for young children is addressed. It would make the experience more pleasant . There was very little shade in the whole park.

This is an absolutely terrible day, far too expensive for what you get, and the entire experience was marred by the fact that the staff were incompetent advising us to get home, with our five year old daughter. The food was far too expensive, and really bad. Gave me a terrible stomachache, which again ruin most of all day. I seriously advise against anybody going here.

There are good rides here and loads for younger kids. I wish I read reviews and properly prepared , bring your own food! The queues for food were terribly long for expensive crap food. We had a 'gold' ticket which wasn't worth it as had wait ages for small 'free' drink and ice cream. The 'free' gift was crap ball on elastic but elastic broke on both kids toys straight away. The fast passes are prob worth it as queues are way too long, this was a Monday visit too. I don't like the idea of fast passes though as they are rich privilege idea that allows park to make more money and cause more queues. I also had nowhere to fill my water bottle without waiting and paying for bottle of water. I managed 3 or 4 rides being there all day. In hindsight I would take food and cool bag and prob buy the fast passes. It would be expensive though. Queues move slowly too. Wave pool only went twice while there and it was too busy to go in with young ones

We are a family of 5 and went to Aqua land for a day we payed for 5 adult tickets and 5 fast passes, considering we bought fast passes which were a COMPLETE waste of money it was an expensive day out. There were a limited number of rides which the fast pass actually worked on, rides towards the back of the park had no separation between fast pass and non fast pass in the queue unless you were willing to fight your way up steps full of people with a rubber ring in hand the spray painted line on the way up the stairs just doesn’t work to separate the line, very disappointing considering the money we spent . To furthermore add to this disappointing experience there was a limited menu available and there were advertisements of some dishes which weren’t even available. The main attraction advertised ‘king cobra’ had a queue which flooded the steps from top to bottom and the fast pass wrist band did this no justice we didn’t even bother waiting. We visited this water park a few years and no money has went into revamping or improving this water park whatsoever.

The park itself was great with something for everyone. However, it’s worth saying you do not need fast passes for every ride and also those that did have a fast pass queue a-sometimes the regular queue had fewer people. In addition, the queue for pizza was roughly 1 hour so be prepared for that. Do not buy the fast passes in advance as recommended on the website - have a look round the park and decide what you want to do and how many are worth buying. I did buy in advance but our tour date was changed by the operator and frankly the process for refund was convoluted to say the least.

Paid 34 euros each to go on around 5 slides all day as the queues were so long! If you don’t buy a fast pass at an additional 32 euros each then there’s no point going (and this water park is not worth 66 euros a person!) Flumes are old and tatty and some of the staff have bad attitudes, the rides all closed at 5.30 so you can’t even take advantage of the park being quieter once the coach parties have left for the day. Also worth mentioning that you have to pay for car parking, lockers and sun beds on top of the entry price. Definitely not worth the visit and an absolute rip off.

The water park is excellent in and of itself. Massive pools and loads of decent rides. However, the fast pass system is a real issue here. We paid roughly 130 euros for entrance as a family of 4. We also had to pay separately for parking and use of lockers (about 20 euros combined) and made the mistake of not bringing a picnic, so had to buy lunch at the cost of another 90 euros. Far from an inexpensive day. But because we didn’t have fast passes (another 30+ euros per person.) we were essentially second class guests. It was impossible to get onto the rides because the fast passers dominated the place. I recall at one point I saw the same group of three teenagers ride the same slide 4 times (ride it, back up the stairs, then ride it again) whilst our regular 200 person queue moved about 3 feet forward. We abandoned trying to wait for most rides and generally just stayed in the pools. A real shame. Fast pass works well enough at theme parks, where the fast passers blend with 40 or so other people also taking their seats on a roller coaster- but on water slides, where only one person can ride at a time, it is entirely different. Basically- we’re very unlikely to return- in high season at least.. It’s not worth the money to buy fast passes, in my view, but if you don’t you might as well give up the idea of actually getting on the slides.