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Mortels Sheepskin Factory

1 Weakleys Dr, Thornton, Maitland, New South Wales 2322, Australia
+61 2 4966 0990
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Review Highlights
Great place to warm you up in the winter

Went in to buy some new mortel slippers for winter, as our old ones had to be replaced after 5 yrs... read more

Reviewed 21 June 2018
Intoshmac
,
Maitland, Australia
Have lambs wool seat covers fitted to our Mazda CX-5

They did a good job putting the seat covers on but now I can’t change my saved settings to my... read more

Reviewed 18 June 2018
Eileen R
,
Chisholm, Australia
via mobile
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Overview
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Mortels museum and factory tours offer a truly unique experience inside an Australian company with a fascinating history. Take a fully guided UGG factory tour and learn how uggs are made and get an insight into the production process. The sheepskin industry's rich history is displayed in an informative, interactive way in The Sheep's Back Museum. Browse through Mortels large range of sheepskin products and other Australiana products. Sit and enjoy a delicious meal and coffee in Mortels Café & Gift Gallery.
  • Excellent73%
  • Very good20%
  • Average4%
  • Poor3%
  • Terrible0%
Travellers talk about
“ugg boots” (21 reviews)
“small museum” (3 reviews)
“coffee shop” (2 reviews)
Closed Now
Hours
Hours Today: 8:30 AM - 5:00 PM
Suggested Duration: 1-2 hours
LOCATION
1 Weakleys Dr, Thornton, Maitland, New South Wales 2322, Australia
CONTACT
Website
+61 2 4966 0990
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (63)
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All reviews
"ugg boots"
in 21 reviews
"small museum"
in 3 reviews
"coffee shop"
in 2 reviews
"great photo opportunity"
in 2 reviews
"gold coin donation"
in 2 reviews
"great quality"
in 2 reviews
"morning tea"
in 2 reviews
"on display"
in 2 reviews
"guided tour"
in 3 reviews
"adjoining cafe"
in 2 reviews
"very helpful staff"
in 2 reviews
"beautiful items"
in 2 reviews
"products"
in 19 reviews
"factory"
in 19 reviews
"sheepskin"
in 10 reviews
"lunch"
in 6 reviews
"pair"
in 8 reviews
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1 - 10 of 63 reviews

Reviewed 21 June 2018

Went in to buy some new mortel slippers for winter, as our old ones had to be replaced after 5 yrs . Great value plenty to choose from and staff friendly and very helpful. My husband even bought a pair of thongs as well. He...More

Thank Intoshmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2018 via mobile

They did a good job putting the seat covers on but now I can’t change my saved settings to my position I need when drivingMore

Thank Eileen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, General Manager at Mortels Sheepskin Factory, responded to this reviewResponded 20 June 2018

Hi Eileen, Thank you for your review and feedback. Our sheepskin seat covers don't effect any settings of the seats whatsoever so maybe check the lock button which prevents accidental movement back to preset positioning and switch off to allow your seat to return to...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2018

Bought a pair of ugg boots today and im in love❤ They are like slipping your sad sorry feet in to a cloud 💜 Im seriously considering sleeping in them . Never want to take them off 😀

Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, General Manager at Mortels Sheepskin Factory, responded to this reviewResponded 1 June 2018

OMG Karen ... we love you too, your uggies love you and just do it! Sleep in them! Cheers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 15 April 2018 via mobile

The place is known for the Big Ugg Boots, great photo opportunity but that's about it. Very expensive sheepskin products, a good place to stretch your legs after a long drive.More

Thank norma_gordon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Owner at Mortels Sheepskin Factory, responded to this reviewResponded 16 April 2018

Hi Norma, Thanks for stopping by. We are actually better known for Australian made high quality sheepskin products as one of the oldest continuous running ugg boot manufacturers in the world (since 1958). The Big UGG Boots were erected 3 years ago. Unfortunately we can't...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

Bought ugg boots for my daughter in law and grandkids today.Great shop,wonderful staff,and fabulous product. All I had was paper cut outs of their feet,but wasnt a problem for Liz...she busied herself measuring them and then showed me the boots I wanted.Annette then found a...More

1  Thank Laraine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018

We did the factory tour which was great. We saw all of the processes involved in making the products with a great commentary including the history of the factory. The cafe has a wonderful selection for lunch or a snack and the service is friendly...More

1  Thank CRBarnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2018

The big boot will some-day be a landmark, some great quality workmanship in all there products, really great boots.

1  Thank Brett P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2018

Took our daughter and granddaughter, who live in Brooklyn NY, to buy some Ugg boots. Very pleased with the purchase, great quality, great price very knowledgable and helpful staff.

1  Thank CandE_Evans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2018

The factory was close to our relies and didn’t want to kiss the chance of buying a pair of UGG boots so was top of the visit wish list. Wasn’t disappointed...small but bursting with info and goodies to buy. Sadly the coffee shop was closed...More

1  Thank LizzieM57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2017

Group of 43 divided in half for the tour, what an informative one it was. Very informative from the obtaining of hides to the finish product. Of course browsing the shop and purchasing Ugg boots was the best. Very happy with our visit

1  Thank Suzanne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie M, Owner at Mortels Sheepskin Factory, responded to this reviewResponded 11 December 2017

Thank you Suzanne. Tour groups are the fun part of our day :)

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Questions & Answers
832MJB
27 November 2017|
Answer
Response from ohmygif | Reviewed this property |
Cannot answer the question best to ring the place
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