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Mortels Sheepskin Factory

Closed Now: 10:00 AM - 2:00 PM
Open today: 10:00 AM - 2:00 PM
Review Highlights
Breakfast

Nice food bit dear service was good friendly staff easy to get too a gift shop so you buy from... read more

Reviewed 5 days ago
Sandra C
,
Maitland, Australia
Small museum, big shop

This was a quick stop on our way home from the Hunter Valley. The small museum was interesting... read more

Reviewed 6 days ago
60DonnaB
,
Sydney, New South Wales, Australia
Read all 70 reviews
48
All photos (48)
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Certificate of Excellence
Traveller Overview
  • Excellent73%
  • Very good21%
  • Average4%
  • Poor2%
  • Terrible0%
Travellers talk about
“ugg boots”(23 reviews)
“great quality”(3 reviews)
“coffee shop”(2 reviews)
About
Mortels museum and factory tours offer a truly unique experience inside an Australian company with a fascinating history. Take a fully guided UGG factory tour and learn how uggs are made and get an insight into the production process. The sheepskin...more
Closed Now
Hours Today: 10:00 AM - 2:00 PM
See all hours
Suggested duration: 1-2 hours
Contact
1 Weakleys Dr, Thornton, Maitland, New South Wales 2322, Australia
Website
+61 2 4966 0990
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Reviews (70)
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LanguageEnglish
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Show reviews that mention
All reviews ugg boots great quality coffee shop great photo opportunity adjoining cafe friendly service morning tea seat covers very helpful staff beautiful items guided tour sheep skin products museum factory sheepskin lunch
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1 - 10 of 70 reviews
Reviewed 5 days ago

Nice food bit dear service was good friendly staff easy to get too a gift shop so you buy from reasonable prices

Date of experience: September 2018
Thank Sandra C
Reviewed 6 days ago

This was a quick stop on our way home from the Hunter Valley. The small museum was interesting, for a gold coin donation. There is also organised tours of how the ugg boots are made for a charge too. Shop has lots of variety of...More

Date of experience: January 2019
Thank 60DonnaB
Reviewed 1 week ago

I was visiting my family in Australia from England. I was so pleased when I was told I would be visiting Mortels. I was not disappointed. The staff were most helpful and friendly and made my buying experience so easy. The museum was most interesting,...More

Date of experience: December 2018
Thank MARGARET K
Reviewed 12 December 2018

We have lunch at the cafe whenever we are in the area. The Sheepskin Factory has a great shopping outlet with sheepskin products and lots of other clothing and gift right down to preserves and artwork. You can also do a tour of the factory...More

Date of experience: September 2018
Thank Fay448
Reviewed 8 November 2018

A good place to stop for a coffee and a tour of their museum and check out the available sheep skin products or tour the factory and see it being made.

Date of experience: July 2018
Thank Peter G
Reviewed 4 October 2018

Tony Mortel lead us through the history and present day workings of his Sheepskin Factory, we spoke to workers on the floor, witnessed the process of boot making and learnt why the company continues to pursue the outcomes of the founding fathers.

Date of experience: October 2018
Thank Millers68
Reviewed 4 September 2018

Just bought some beautiful Aussie made sheepskin seat covers at Mortels. The service was very professional and friendly. We had lunch at the excellent café and it was a fun day out.More

Date of experience: September 2018
Thank Louise K
Stephanie M, General Manager at Mortels Sheepskin Factory, responded to this reviewResponded 6 September 2018

Woohoo! With a full belly and satisfied taste buds your body is loving you and even more so your bottom and back when you gifted them with our sheepskin seat covers. Thank you for taking the time to review, we appreciate your support so much....More

Reviewed 21 June 2018

Went in to buy some new mortel slippers for winter, as our old ones had to be replaced after 5 yrs . Great value plenty to choose from and staff friendly and very helpful. My husband even bought a pair of thongs as well. He...More

Date of experience: July 2017
Thank Intoshmac
Stephanie M, General Manager at Mortels Sheepskin Factory, responded to this reviewResponded 6 September 2018

Thank you for your kind words. We are delighted you have been our customer for so long. Thank you for being part of our family, we are very grateful for your continued patronage because we wouldn't be here without loyal customers like you. Hope to...More

Reviewed 18 June 2018 via mobile

They did a good job putting the seat covers on but now I can’t change my saved settings to my position I need when drivingMore

Date of experience: December 2017
Thank Eileen R
Stephanie M, General Manager at Mortels Sheepskin Factory, responded to this reviewResponded 20 June 2018

Hi Eileen, Thank you for your review and feedback. Our sheepskin seat covers don't effect any settings of the seats whatsoever so maybe check the lock button which prevents accidental movement back to preset positioning and switch off to allow your seat to return to...More

Reviewed 30 May 2018

Bought a pair of ugg boots today and im in love❤ They are like slipping your sad sorry feet in to a cloud 💜 Im seriously considering sleeping in them . Never want to take them off 😀

Date of experience: May 2018
Thank Karen W
Stephanie M, General Manager at Mortels Sheepskin Factory, responded to this reviewResponded 1 June 2018

OMG Karen ... we love you too, your uggies love you and just do it! Sleep in them! Cheers

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Questions & Answers
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832MJB
27 November 2017|
Answer
Response from ohmygif | Reviewed this property |
Cannot answer the question best to ring the place
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