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Many free detailed publication and public transport timetables for around the region with advice on hand from staff.willing to help.
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Date of experience: December 2018
Helpful
Response from Mandurah Visito... C, Manager at Mandurah Visitor Centre
Responded 7 Jan 2019
Hello Rob, thank you for rating the Mandurah Visitor Centre a 5 Star Review. Our helpful staff are always more than happy to assist you with your needs and provide you with as much information you require. We do hope to see you again another time.
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Good to talk to a real person that knows the correct answers , clean lay out good staff up to a challenge a hipppy hip mist
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Date of experience: December 2018
Helpful
Response from Mandurah Visito... C, Manager at Mandurah Visitor Centre
Responded 7 Jan 2019
Hello Zion, Thank you for your 5 Star review on the Mandurah Visitor Centre. We do strive and are very proud of our centre's lay out and the information we provide. Our staff are always up for a challenge and we look forward to putting you to the challenge to hopefully seeing you soon on your next visit.
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I had no idea the train station was so far away from the centre of mandurah and running late and in the rush I went to the visitor centre by mistake thinking that the walking tour started from there. My mistake totally, I had misread the email from the walking tour company. The…
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Date of experience: November 2018
Helpful
Response from Mandurah Visito... C, Manager at Mandurah Visitor Centre
Responded 5 Dec 2018
Good Afternoon Juni1966, I am very sorry to hear of your experience and I am shocked to read your review as we strive to provide an extremely high level of customer service. We pride ourselves in helping our visitors in all aspects of their travel and especially in times of need, which is highlighted in our other reviews, so I I will be sure to investigate this further so if you wouldn't mind sending an email to visitor@mandurah.wa.gov.au and provide me with your contact details plus the date and rough time you visited the centre I will be in touch to follow up. I do hope the rest of your visit was enjoyable and you visit again in the near future. Kind Regards Heather Team Leader
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Mot my first visit, but a first for my partner. Lots of leaflets available and information from friendly staff.
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Date of experience: October 2018
Helpful
Response from Mandurah V, Manager at Mandurah Visitor Centre
Responded 30 Nov 2018
Hello Jack, it is wonderful to hear you were on a return visit to Mandurah and that you found our staff friendly and were able to source the information you were after. We look forward to see you and your partner again soon. Kind Regards Mandurah Visitor Centre.
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this shoul be your 1 st stop when goig to mandurah . they bked ce hotel nd told me where to go. thank you oryour help
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Date of experience: November 2018
Helpful
Response from Mandurah V, Manager at Mandurah Visitor Centre
Responded 18 Nov 2018
Thank you for taking the time to rate the Mandurah Visitor Centre a 5 Start Review. We are pleased you called into see us as your first point of call and our friendly staff organised your accommodation booking for you along with advice on the must see's & do's. We look forward to helping you again in the future. Kind Regards Mandurah Visitor Centre.
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