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Address: 5-19 Lilianfels Ave | Echo Point, Katoomba, New South Wales 2780, Australia
Phone Number:
+61 2 4780 1200
Website
Description:

Surrounded by spectacular national parks in the World Heritage listed Blue...

Surrounded by spectacular national parks in the World Heritage listed Blue Mountains, a visit to Lilianfels Spa is like returning home.Enliven your senses with our soothing and restorative body and beauty treatments delivered by a team of caring and talented spa professionals.Enter a space where you are supported to discover your natural state of balance. The spa is open daily.

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TripAdvisor Reviewer Highlights

Read all 34 reviews
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    Very good
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    Terrible
A little disappointed

My husband and I had a 90 minute couples massage scheduled in the personal cottage. We arrived 15 minutes prior to the appointment, as they recommend. This gives you time to... read more

Reviewed 4 weeks ago
aflip32
via mobile
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34 Reviews from our TripAdvisor Community

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Showing 33: English reviews
montreux
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

We had a couples massage at the spa. Unfortunately one of the therapists was sick and kept on coughing, sneezing and stopping treatment to blow her nose or drink water. Probably due to her being ill, the quality of the massage was also very poor (and a serious hygiene issue if someone who is sick is massaging clients?) The men’s... More 

Helpful?
Thank whereshouldistay39
Sydney, Australia
Level Contributor
34 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

We thoroughly enjoyed our treatments by the exceptional "spa angels'. They are very friendly and willing to personalise your treatments. Pure bliss!!

Helpful?
Thank Vicki C
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

My husband and I had a 90 minute couples massage scheduled in the personal cottage. We arrived 15 minutes prior to the appointment, as they recommend. This gives you time to complete their form as well as ensures your service will start on time. Our massage therapists were 15 minutes behind schedule, which we weren't too worried about until we... More 

Helpful?
Thank aflip32
Ralf B, Manager at The Spa at Lilianfels, responded to this review

Dear Valued Guest, Thank you for your feedback regarding your recent pampering experience in our spa cottage. I am disappointed to read that on this occasion not all areas of your spa pampering experience were met with the 5-star service that we a renowned for. I thank you for your feedback and will take this on board in regards to... More 

Darwin, Australia
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 31 January 2017

Staying at echoes hotel and booked into the spa at lilianfels for a babymoon package consisting of body scrub, pregnancy massage and facial (120mins). Beautiful spa experience, lovely therapists and all of the treatments were super relaxing and enjoyable. Would go again.

Helpful?
Thank j0k101
Ralf B, Manager at The Spa at Lilianfels, responded to this review

Dear Valued Guest, Thank you for your recent feedback on your spa experience. We are so pleased to hear that you enjoyed your spa pampering session with us at Lilianfels Day Spa. Our pregnancy friendly treatments such as the Babymoon is a very popular treatment and aims to provide ultimate relaxation and nurturing for mums to be and im glad... More 

Australia
Level Contributor
96 reviews
52 attraction reviews
common_n_attraction_reviews_1bd8 165 helpful votes
Reviewed 6 October 2016 via mobile

We recently were sojourning in the beautiful blue mountains and decided to act on recommendations of close friends and book into this spa facility for some pampering... we could not have been more delighted with our choice! From the moment we arrived the staff at the spa reception were warm and professional.. ( and immaculately well presented also!) The therapists... More 

Helpful?
Thank Scentedlotus
Ralf B, General Manager at The Spa at Lilianfels, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at our Lilianfels Day Spa in the Blue Mountains. It is a pleasure to read that you had a relaxing and enjoyable spa treatment, and enjoyed our day spa facilities and our spa angels that looked after you. I hope we can welcome you back to Lilianfels Day Spa in... More 

Sydney, Australia
Level Contributor
41 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 22 September 2016

We were able to use all the facilities available. I was very relaxed and enjoyed my time there. My massage was great.

Helpful?
Thank Carolina G
Ralf B, General Manager at The Spa at Lilianfels, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at our Lilianfels Day Spa in the Blue Mountains. Its a pleasure to read that you enjoyed all of our spa facilities and your massage experience. We hope to welcome you back again in the near future. With thanks, Ralf Bruegger Group General Manager More 

Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 21 July 2016 via mobile

Massage was good but just as good as a much cheaper thai massage. I suppose your paying for the nice-ish surroundings though it's ruined by the usual aussie retail type attitude level of service at the front desk and especially at the spa p.o.s. it's supposed to be a relaxing environment. I haven't experienced bad service like that in any... More 

Helpful?
Thank Stthl
Ralf B, General Manager at The Spa at Lilianfels, responded to this review

Dear Valued Guest, Thank you for reviewing your spa experience at our Lilianfels Day Spa in the Blue Mountains. I am disappointed to hear that on this occasion not all areas of your spa pampering experience were met with the 5-star service that we a renowned for. I thank you for your feedback and will take this on board in... More 

Sydney, Australia
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 14 June 2016

The spa itself is really nice. Good atmosphere and nice set up; I also enjoyed the sauna a lot. My partner and I decided to get a massage each. I opted for "the volcanic full body massage" and my partner for the "volcanic foot massage". Afterwards my partner and I exchanged a similar disappointing experience. We were both wondering whether... More 

Helpful?
Thank NinaFee
Ralf B, General Manager at The Spa at Lilianfels, responded to this review

Dear Valued Guest, Thank you for your recent feedback on your day spa experience At Lilianfels Day Spa. I am disappointed to read that on this occasion we failed to deliver the pampering service standard our Spa Angels are known for. We do take pride in our very diverse team of therapists who all hold either a Beauty & Massage... More 

New South Wales, Australia
Level Contributor
16 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 15 May 2016

A lovely place for a treatment with friendly staff, great products and a relaxing atmosphere. Not cheap though.

Helpful?
Thank Harriet W
Ralf B, General Manager at The Spa at Lilianfels, responded to this review

Dear Valued Guest, Thank you for reviewing your experience at our Lilianfels Day Spa in the Blue Mountains. We are pleased to hear that you had a lovely spa pampering experience and that our Spa Angels looked after you. We hope to welcome you back for another spa pampering session in the near future. With thanks, Ralf Bruegger Group General... More 

London, United Kingdom
Level Contributor
33 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
Reviewed 17 March 2016 via mobile

We spent 3 nights in this lovely hotel, right by Echo Point so can explore first thing before the hoards arrive. We experienced 2 rooms which were huge and well finished but poor lighting. Be warned that If you ask for a twin bedded room you won't get the spectacular views. Superb swimming pools but a poor after-thought of a... More 

Helpful?
Thank Peter T

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