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Kaikoura i-SITE Visitor Information Centre

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Address: West End, Kaikoura 7300, New Zealand
Phone Number:
+64 3-319 5641
Website
Today
09:00 - 17:00
Closed now
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Hours:
Sun - Sat 09:00 - 17:00
Description:

The Kaikoura i-SITE Visitor Information Centre knows all the best things to...

The Kaikoura i-SITE Visitor Information Centre knows all the best things to do, places to stay and ways to get there plus we'll take care of the bookings.

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TripAdvisor Reviewer Highlights

Read all 230 reviews
Visitor rating
  • 128
    Excellent
  • 56
    Very good
  • 2
    Average
  • 3
    Poor
  • 1
    Terrible
The best place for information on the area

Clearly this is the best place to visit for information on the local attractions. The stuff Re friendly and knowledgeable

5 of 5 bubblesReviewed 2 weeks ago
Pepster56
,
Winchester, United Kingdom
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230 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Winchester, United Kingdom
Level Contributor
221 reviews
85 attraction reviews
common_n_attraction_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Clearly this is the best place to visit for information on the local attractions. The stuff Re friendly and knowledgeable

Helpful?
Thank Pepster56
cairns
Level Contributor
123 reviews
48 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Great info site, staff were excellent and very helpful. Smiling as they greeted many tourist through the door, well done

Helpful?
Thank chris_cairns
Level Contributor
3 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Ivy is very patient and helpful for our tour booking in Kaikoura, she gave us a lot of information on fishing, dolphins watch and whale watch. Thanks a lot for the help especially we can hear Mandarin in i-site. :)

Helpful?
Thank Rocky S
Christchurch, Canterbury, New Zealand
Level Contributor
30 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

We phoned the i-SITE to book us accommodation. They were so helpful with suggestions and ideas. They phoned us back promptly and within the time frame they said they would. When we visited in person they were attentive and helpful with local information.

Helpful?
Thank Shirley B
Meudon, France
Level Contributor
56 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

We were rather surprised by the lack of interest shown by the attendants in contrast with all the other i-sites we visited in NZ. Efforts should be made at a time when Kaikoura needs a lot of tourists to rebuild its attractively after the earth quake

Helpful?
Thank Marc C
Marietvanvierzen, Manager at Kaikoura i-SITE Visitor Information Centre, responded to this review

Kia ora Marc C, thank you for taking the time to give us a review. I'm sorry to read you were disappointed as this is not feedback we usually get. I will ensure this is brought up in our next staff meeting to ensure it does not happen again. Enjoy the rest of your travels. Thanks again. More 

Level Contributor
4 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Mariet was friendly and helpfull to us. She told us a lot about Kaikoura and the things to do. Also she told us about the resent earthquake and its impact. Very good to learn about and what it ment to the people. She booked a tour for us. All very kind and personal.

Helpful?
Thank Aleid B
Christchurch, New Zealand
Level Contributor
10 reviews
5 attraction reviews
5 of 5 bubbles Reviewed 19 January 2017

We were listened to and given appropriate suggestions of activities which we proceeded to book. All our questions were answered and in such a friendly manner. We were made to feel very welcome:)

Helpful?
Thank BMWreview
New Zealand
Level Contributor
33 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 3 January 2017

We went into the Kaikoura i-SITE to get a weather forecast update. These are usually posted on a whiteboard just inside or near the door of i-SITE and DoC centres. Sure enough, they had a whiteboard with three days' worth of weather forecasts... but they were for the past three days! Oops! Never mind, one of the staff (didn't see... More 

Helpful?
Thank cybertrav
Brisbane, Australia
Level Contributor
14 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 24 November 2016

Raewyn could not have been more helpful. She booked a fishing trip for me, drew me a map of where to find a supermarket with parking, and directed me to an Op Shop to find more reading material. On-site parking was a bonus. Thanks Raewyn

Helpful?
Thank Heather M
Bristol, United Kingdom
Level Contributor
108 reviews
74 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 21 November 2016

Although we visited just before the earthquake, hopefully this good information centre is still ábale to keep people informed on what to see & what to do. Lots of ltereature, Leaflets & maps. Good views along the Lyell Creek from the 'Balcony' around the building

Helpful?
Thank phshanks

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Kaikoura i-SITE Visitor Information Centre and other visitors
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Questions? Get answers from Kaikoura i-SITE Visitor Information Centre staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?