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Spa Elysia

165 Thompsons Rd | Golden Door Elysia Health Retreat & Spa, Pokolbin, New South Wales 2320, Australia
+61 2 4993 8500
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Review Highlights
Day spa - amazing!!

Had the opportunity to go for a facial and visit to the day spa and it did not disappoint! Some... read more

Reviewed 2 weeks ago
Lozza1111
via mobile
Spa dated

Stained white couches in waiting area, worn patchy carpets, loud construction noises during... read more

Reviewed 4 weeks ago
Mem H
,
NSW
via mobile
Read all 27 reviews
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Overview
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Spa Elysia is a haven of relaxation and healing, located within Golden Door Health Retreat, Be indulged with a wide selection of body treatments, massages, facials and healing treatments from our highly specialised therapists and practitioners. Enjoy a day of pure relaxation combining spa treatments, use of the steam room and spa bath or simply take some well deserved time out with a book or magazine in our spacious relaxation room. Spa Elysia at Golden Door Health Retreat is the largest day spa in Australia boasting 26 wet and dry treatment rooms, including a double room to share with a friend or loved one, purpose built Vichy shower rooms, manicure and pedicure beds, separate male and female facilities including luxurious change areas, relaxation lounges, steam rooms and spa baths, private sun gardens surrounding the outdoor resort pool, 25 metre heated indoor pool and a purpose built signature Watsu pool suite.
  • Excellent43%
  • Very good25%
  • Average7%
  • Poor14%
  • Terrible11%
4 weeks ago
“Spa dated”
20 Jan 2017
“Beautiful time out”
Closed Now
All hours
Hours Today: 09:00 - 18:00
Suggested Duration: 2-3 hours
LOCATION
165 Thompsons Rd | Golden Door Elysia Health Retreat & Spa, Pokolbin, New South Wales 2320, Australia
CONTACT
Website
+61 2 4993 8500
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Reviews (27)
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1 - 10 of 27 reviews

Reviewed 2 weeks ago via mobile

Had the opportunity to go for a facial and visit to the day spa and it did not disappoint! Some time out on my own for some quiet and a very high quality setting to optimise relaxation it was perfect! Over the years I've had...More

Thank Lozza1111
Reviewed 4 weeks ago via mobile

Stained white couches in waiting area, worn patchy carpets, loud construction noises during treatment time, unprofessional greeting, no slippers offered. Not the decadence you would be expecting for the price. My therapist was lovely, although higher professionalism would be expected.More

Thank Mem H
GoldenDoorElysia, Manager at Spa Elysia, responded to this reviewResponded 3 weeks ago

Thank you for your review. We take all feedback seriously and what you have reported is not typical of a Golden Door Spa experience. I sincerely apologise and would like the opportunity to discuss this further in person. I have recently joined the team as...More

Reviewed 20 January 2017 via mobile

I always love a good spa treatment, especially a massage. I tried a hot stone massage for the first time and it was very relaxing. The heat of the stones definitely added a nice dimension. I would love to go back.

Thank Coopers_from_Sydney
Reviewed 27 November 2016 via mobile

This is not a review for the health retreat - only the day spa. Having visited here a number of times previously, I have most recently had treatments at Chateau Élan and there is definitely a big difference in the facilities. My treatment was lovely...More

Thank Natasha C
Brigid W, General Manager at Spa Elysia, responded to this reviewResponded 30 November 2016

Dear Natasha, Thank you for taking the time to share your feedback. We appreciate you bringing this to our attention as it is important for us to continue to raise the bar. We are pleased you enjoyed your treatment and found our staff to be...More

Reviewed 6 November 2016 via mobile

Had a range of treatments while staying for the second time at the Golden Door. The ladies in the spa are gorgeous and welcome you for a true spa experience. Had a couple of massages, as well as Eve Zen Monk Experience (involved cupping, scraping,...More

Thank Kate B
Brigid W, Manager at Spa Elysia, responded to this reviewResponded 8 November 2016

Thank you Kate for your lovely feedback. It is wonderful to read that you enjoyed your recent spa experience and that the care from our staff made it extra special. We are fortunate to have some wonderful specialty practitioners as part of our team and...More

Reviewed 28 August 2016 via mobile

Considering this is a world famous day spa and very pricey the hotstone massage was horrible. Instead of a nice blend of pressure release and relaxing warmth we recieved a skin run and minimal use of the stones. We left with more tension than relaxing....More

Thank Nakita M
Brigid W, General Manager at Spa Elysia, responded to this reviewResponded 31 August 2016

Dear Nakita M Firstly, I would like to thank you for taking the time to speak with me today regarding your recent treatment. Your feedback is important to us as we are eager to improve on our level of service in order to continue to...More

Reviewed 24 August 2016

First time at this spa retreat with friends. Felt very pampered & very relaxed. Tried the hot stone massage & facial which was very good. My therapist was efficient and made me feel special. After we had tea (free) and relaxed in the spa. It...More

Thank samrox5
Reviewed 12 August 2016

Have been lucky enough to attend over the past 4 years. Many treatment styles and packages. Relaxation area and access to the indoor pool/spa and sauna/steam rooms is always a great addition to extend the experience at Elysia.

Thank whooleys
Reviewed 1 August 2016

From the moment we drove up the driveway, we forgot all about the stresses with life. By booking just into the day spa, it was a good introduction to the Health Retreat. The staff were attentive and very helpful and inviting and the facilities were...More

Thank casmurnieks
Reviewed 19 July 2016

My mother and I both had spa packages which consisted of massages, facials and manicure/ pedicure. What a wonderful experience - The facilities were amazing, the staff were knowledgeable, friendly and very professional. Would definitely recommend to anyone and will definitely be coming back

Thank Ellise M
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