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Onsen Hot Pools Retreat & Day Spa

160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
+64 3-442 5707
Review Highlights
Fantastic Experience

Our visit was simply amazing. I booked this experience on our last night in Queenstown and after a... read more

Reviewed 2 days ago
Too hot

This was our second time to Onsen spa. We booked the sunset time and the bus picked us up in... read more

Reviewed 2 days ago
Read all 1,145 reviews
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While Queenstown is generally done at full pace, Onsen Hot Pools takes a step back to let you take in the beauty of the surroundings and simply relax. With uninterrupted views across the Shotover Canyon, our Cedar Hot Tubs are heated to 37.8C on warmer days and up to 39.8C during the winter and can accommodate up to four adults. Our natural setting is matched by the pure water captured on its endless journey between the sky and earth to continually fill and refresh the pools. With complimentary transport to and from Queenstown, Onsen Hot Pools is relaxation the natural way.
  • Excellent75%
  • Very good19%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Open Now
All hours
Hours Today: 09:00 - 22:00
Suggested Duration: 1-2 hours
160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
+64 3-442 5707
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Reviews (1,145)
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1 - 10 of 1,120 reviews

Reviewed 2 days ago

Our visit was simply amazing. I booked this experience on our last night in Queenstown and after a full day snowboarding. We had the hot tub for 1 hour, followed by a 1 hour relaxation massage - Highly recommended, it was super relaxing!

Thank ustripfeb2010
Reviewed 2 days ago

This was our second time to Onsen spa. We booked the sunset time and the bus picked us up in Queenstown. The staff were very friendly, as they were last year, and gave us all the instructions about what to do. This year however, the...More

Thank dulcieb
Reviewed 2 days ago via mobile

These hot pools scream relaxation! The serenity is mind blowing. Couldn't recommend visiting the hot pools enough! The staff are beyond lovely and the complimentary shuttle from the station in town is a bonus too. Definitely a must do whilst in Queenstown!

Thank NatarshaCole
Reviewed 3 days ago via mobile

A huge thank you to the team at Onsen Hot Pools. You made out trip memorable and my birthday amazing! We had a full hour for the tub, we were shown how to use the shower/buttons. The tandeki package is absolutely worth it for $25....More

Thank Hayleigh S
Reviewed 3 days ago

Beautiful views, relaxing water, decadant treats, feeling of complete privacy amongst nature. Romantic and relaxing.

Thank Heidi L
Reviewed 4 days ago via mobile

These hot pools are super cute and so relaxing. The view is amazing, even at night time. It's so nice to sit in a beautiful wooden hot tub and see an abscond night sky full of stars!

Thank charlotte p
Reviewed 4 days ago

This place is sold out months in advance and I can see why. We were fortunate to get a great deal through Bookme, but even at full price, it is worth every penny. Added the Tandeki pack to our booking which included a glass of...More

Thank Enelhsa
Reviewed 5 days ago via mobile

Enjoyed it, was worth it and recommended it to whoever is going the view is amazing, the stuff we're good and very professional.

Thank Arona P
Reviewed 1 week ago

Enjoy the experience of these hot pools on our trip to Queenstown. Only a 10 min drive from the city centre, its super quick and easy to get to. The staff were all so warm and welcoming and the décor inviting. We headed downstairs and...More

1  Thank SNB20142014
Reviewed 1 week ago

We enjoyed our time at the pools and found the staff and instructions given to be excellent. The view is wonderful and having your own shower within the private pool enclosure is great. We actually got out after only 45 mins (mainly because my partner...More

Thank Scottygirl
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Questions & Answers
6 August 2017|
Response from Hayleigh S |
we had the sunset to evening slot at 530 mid august. to be honest this was the perfect timing. not to mention the views during daylight hours.
6 August 2017|
AnswerShow all 2 answers
Response from TravelSer8 | Reviewed this property |
I agree with shazzzalo, we have done night session and it was great but if its cloudy and no stars, you will be starring at pitch dark
Bec K
23 July 2017|
Response from CraigKn | Reviewed this property |
I visited this place I don't own it! So can't help book it for you! I know our hotel booked it for us 10 days beforehand as it is booked up early.