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Onsen Hot Pools Retreat & Day Spa

160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
+64 3-442 5707
Review Highlights
Picturesque hot pools experience

My husband and I spent an hour at dusk in these beautiful hot pools, like many reviewers we enjoyed... read more

Reviewed 6 days ago
Wellington, New Zealand
via mobile
Beautiful Views

Onsen hot pools is a must visit in Queenstown! Well worth the money, views from your individual... read more

Reviewed 1 week ago
Wellington, New Zealand
via mobile
Read all 1,158 reviews
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While Queenstown is generally done at full pace, Onsen Hot Pools takes a step back to let you take in the beauty of the surroundings and simply relax. With uninterrupted views across the Shotover Canyon, our Cedar Hot Tubs are heated to 37.8C on warmer days and up to 39.8C during the winter and can accommodate up to four adults. Our natural setting is matched by the pure water captured on its endless journey between the sky and earth to continually fill and refresh the pools. With complimentary transport to and from Queenstown, Onsen Hot Pools is relaxation the natural way.
  • Excellent75%
  • Very good19%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Open Now
All hours
Hours Today: 09:00 - 22:00
Suggested Duration: 1-2 hours
160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
+64 3-442 5707
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Reviews (1,158)
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1 - 10 of 1,133 reviews

Reviewed 6 days ago via mobile

My husband and I spent an hour at dusk in these beautiful hot pools, like many reviewers we enjoyed the Tandeki package which included towels, a drink (alcoholic or otherwise), plus a snack (chocolate, ice cream or chips). The view is beautiful, very scenic and...More

Thank flying_kiwi1986
Reviewed 1 week ago via mobile

Onsen hot pools is a must visit in Queenstown! Well worth the money, views from your individual hot tub are beautiful no matter the time of day or weather! You can watch the shot over jet go by and adjust tub temperature which is helpful....More

Thank Tessa14M
Reviewed 1 week ago

My husband and I booked a 2 hour luxury spar massage package and loved every minute of it. The views were fantastic, spar relaxing and the massage worked out some aches and pains after a couple of days skiing. We felt very spoilt. Staff were...More

Thank Alison K
Reviewed 1 week ago via mobile

Divine experience. Private, gorgeous view and incredible massage. We were offered champagne, chocolates and candles to have in the hot tub. Great service from the moment we arrived until we enjoyed raw treats and green tea at the end. Thank you

Thank KylieLinforth
Reviewed 2 weeks ago via mobile

Pool was cold.Was told pool would heat up which it did not. Some people complaining that pools were too hot. I think they have on going thermostat problems. Staff were a little hostile when pointed out temperature. Not a true "Onsen "spa.

Thank mark c
Reviewed 2 weeks ago

This is a must in Queenstown. Especially on a cold day, Onsen hot pools are amazing. The scenery is stunning. You have the most amazing view out over the valley to relax and enjoy the spa in peace. Very romantic for couples, but great for...More

Thank Jess G
Reviewed 2 weeks ago

Did the indulgence pack. A relaxing hour with champagne.Visited with my wife and daughter we all enjoyed the experience. Panoramic views in a wonderful setting. Would do it again, well worth a visit

Thank jim e
Reviewed 2 weeks ago

went here for the first time with my husband and daughter, the views were amazing, the pools were private, and lovely. Worth a visit, would go again.

Thank shazza b
Reviewed 2 weeks ago

Have never experienced anything like it. Visited with my partner in winter with a late afternoon time slot. Snow was on the ground and the view was spectacular, Staff were very friendly and accomodating. Worth doing as a couple

Thank aitcho268
Reviewed 2 weeks ago via mobile

We visited the Onsen hot pools on a Saturday night. The views and ambience is amazing at night time and it's a great way to relax. The service was really good and we were glad that we got the full package (including couple beers and...More

Thank 630charlottec
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Questions & Answers
Kay K
19 September 2017|
Response from ustripfeb2010 | Reviewed this property |
Hi Kay K, probably contact them directly, I imagine it would be dependent on when sunsets are at that time of the year. Your visit to the pools will be amazing no matter what time you go!
6 August 2017|
Response from Hayleigh R |
we had the sunset to evening slot at 530 mid august. to be honest this was the perfect timing. not to mention the views during daylight hours.
6 August 2017|
AnswerShow all 2 answers
Response from TravelSer8 | Reviewed this property |
I agree with shazzzalo, we have done night session and it was great but if its cloudy and no stars, you will be starring at pitch dark