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Queenstown i-SITE Visitor Information Centre

Corner Camp & Shotover Streets | Clocktower Building, Queenstown 9300, New Zealand
+64 3-442 4100
Website
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Review Highlights
Helpful staff and LOTS of information!

We left here 'sorted'! in fact we had to pop in to the nest cafe so we could digest all the... read more

Reviewed 4 days ago
nikki954
,
Auckland, New Zealand
less than interested

called in about 9 40 am on a Wednesday morning to get some advice and also some directions and... read more

Reviewed 2 weeks ago
m_m_lawes
,
Auckland, New Zealand
Read all 243 reviews
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We are the official Queenstown i-SITE Visitor Information Centre and your local experts in our region which is the number one choice for visitors. This Qualmark endorsed centre is part of New Zealand's official Visitor Information Network (i-SITE)and the only official government approved information and booking centre in Queenstown. We are also the only visitor centre not owned or affiliated with any tourism operator thus remain unbiased about the best products to suit our visitors. We are your ‘one stop shop’ for travel advice and bookings for Queenstown tours, activities and accommodation. As an official i-SITE, we also specialise in travel arrangements for all New Zealand destinations. Better still, our service to you is FREE
  • Excellent62%
  • Very good27%
  • Average8%
  • Poor2%
  • Terrible1%
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Closed Now
All hours
Hours Today: 08:30 - 20:00
LOCATION
Corner Camp & Shotover Streets | Clocktower Building, Queenstown 9300, New Zealand
CONTACT
Website
+64 3-442 4100
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Reviews (243)
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1 - 10 of 179 reviews

Reviewed 4 days ago

We left here 'sorted'! in fact we had to pop in to the nest cafe so we could digest all the information we'd come away with. This is a great place to plan and arrange your stay with the help of knowledgable staff.

Thank nikki954
Reviewed 2 weeks ago

called in about 9 40 am on a Wednesday morning to get some advice and also some directions and though there were two staff there and no other 'customers' we certainly did not get 'world class' service to match the world class destination of Queenstown....More

Thank m_m_lawes
QTmanager, Manager at Queenstown i-SITE Visitor Information Centre, responded to this reviewResponded 1 week ago

Hi there Thank you for your review and I'm sorry to hear that you have received bad service. I did note that you mentioned, "on his bad day". We don't have any male staff members that work during the week, so I would like to...More

Reviewed 4 weeks ago

We organised bus tickets there and had helpful service. Plenty of maps and brochures available as well.

Thank gmfj2017
Reviewed 11 July 2017

Went to queenstown for the very first time, and didnt know where i was going etc or where the attractions were. Was given lots of information etc from the staff there,

Thank Fionahead
Reviewed 10 July 2017

Not knowing the Queenstown area or family friendly resturants went to ask at the I-site for help and recommendetions. We were told oh just walk down to the wharf area. Not very helpful at all. Thanks for nothing guys

Thank shortsdawnb
Reviewed 10 July 2017

Considered booking whitewater rafting tour. Told that river running low so cat 4, not serious. Gut feeling took me to other who said heavy rains have lifted cat to 5-6. So took latter advice.

Thank worldismyoyster2015
Reviewed 6 July 2017

My family used this location to enquire of local attractions and book the Nevis Swing. Staff very helpful and knowledgable.

Thank mickcharleafe
Reviewed 23 June 2017

The info centre offers everything a visitor could want, including maps and brochures with things to see and do. The staff are very friendly and helpful.

Thank JnVSydney
Reviewed 25 May 2017

I found the staff were very well informed about all the activities, whereas the hotel people were not. My trip to Te Anau was arranged by them. There were two centres, both excellent.

Thank J298BXheatherc
Reviewed 21 April 2017

We used the services offered here a lot and booked rides on Skippers Jet, sky diving with Nzone etc. Found the staff to be so friendly and full of information, so useful to first time visitors. Ask them anything and they will help you to...More

Thank M K S
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Questions & Answers
Joan G
17 March 2017|
AnswerShow all 3 answers
Response from Meike V | Reviewed this property |
You cacn do a lot in 4 days, but as Dominic wrote including Milford Sound might be tough as it is a long ride. I definetely recommend upfront booking as well.
1
Vote
tfcidy
24 January 2015|
Answer
Response from m_m_lawes |
Gibbston Valley winery is a great afternoon
0
Votes