We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Wellington i-SITE Visitor Information Centre

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Civic Square | Corner Victoria and Wakefield Streets, Wellington 6011, New Zealand
Phone Number:
+64 4-802 4860
Today
08:30 - 17:00
Closed now
See all hours
Hours:
Sun - Sat 08:30 - 17:00
Description:

We are the official Wellington i-SITE Visitor Information Centre and your...

We are the official Wellington i-SITE Visitor Information Centre and your local experts in our harbour capital city. This Qualmark endorsed centre is operated by Positively Wellington Tourism, and is part of New Zealand's official Visitor Information Network (i-SITE). We are your 'one stop shop' for travel advice and bookings for Wellington tours, activities and accommodation. As an official i-SITE, we also specialise in travel arrangements for all New Zealand destinations. Better still, our service to you is FREE.

read more
Book In Advance
More Info
US$ 35.23*
and up
Wellington City Scenic Tour
Why book on Viator?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information ›

TripAdvisor Reviewer Highlights

Read all 448 reviews
Visitor rating
  • 244
    Excellent
  • 103
    Very good
  • 25
    Average
  • 6
    Poor
  • 7
    Terrible
Hub of info

Plenty of information to search every possible option of tourist or visitor activity you could think of. There are advisors who csn help with specific requests and booking or... read more

4 of 5 bubblesReviewed 2 weeks ago
cossiefamily
,
Wellington, New Zealand
via mobile
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

448 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 385: English reviews
Wellington, New Zealand
Level Contributor
207 reviews
87 attraction reviews
common_n_attraction_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Plenty of information to search every possible option of tourist or visitor activity you could think of. There are advisors who csn help with specific requests and booking or arranging activities. It's tge central city hub for all things Wellington. Easy access on the edge of Civic Square alongside the excellent public library and the nearby fabulous City Gallery.

Helpful?
Thank cossiefamily
Christchurch, New Zealand
Level Contributor
38 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

We went here to try and get ideas about what to do while in Wellington. I have no idea why they have moved this office to such a terribly small space (post EQ). There are next to no brochures (compared to what they have had previously) and far too many people in a cramped space.

Helpful?
Thank chctraveller69
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this review

Interesting to read your comments thanks. Well observed that our space is considerably smaller and obviously not ideal, however the fact that we could move and have a fully operating business within a day to be able to continue to assist our visitors is a testament to the good will and 'can do' willingness of businesses around us. This is... More 

Alton, United Kingdom
Level Contributor
111 reviews
70 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

The staff at this centre are very helpful and knowledgeable. They appear to have and endless list of attractions, timetables and bus/train routes at their fingertips.

Helpful?
Thank gjpeg
Level Contributor
61 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Very good place to get information and they do provide free books, maps and etc. They can book a lot of things including accommodation, activities and travel both locally and around New Zealand and also have a great range of souvenirs. If u don't know what activities to do in Wellington when u have just arrived, then just visit isite.

Helpful?
Thank jasper_bear_polar
Vienna, Austria
Level Contributor
54 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago

the information centers i am used to help you and are nice enough to tell you where something is cheaper and where something is more expensive. so we went there, asking about the waitomo glow worm caves. we had the vouchers from the airport (i think 20% off or 10%). so when it didnt work on our computer, we went... More 

Helpful?
Thank dameiliya
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this review

Thank you for bringing this matter to my notice as it is always good to understand how our team and business are performing, and as I think you will see from our many other previous reviews this is not typical of our service rating or review. I have thoroughly investigated matters as you raise some very concerning points about misinformation... More 

California
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We stopped by shortly after arriving to ask for recommendations. Don provided just the right amount of information to help us plan a great stay. Thank you!!

Helpful?
Thank Kathleen R
Chennai, India
Level Contributor
83 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Located right across Willis street, near Civic Square, it offers tourists and visitors all information at one place with lot of picture on display and friendly people to help you out. Also office décor is very good, feels like a tourist spot by itself.

Helpful?
1 Thank krazikams
Johnstown, Pennslyvania
Level Contributor
124 reviews
54 attraction reviews
common_n_attraction_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

The office for this center had to be moved due to earthquake damage. We were able to find it because of signs posted to direct us to their new location. We were to meet our walking guide and the old location. The folks at the Visitor center called them and our guide came to get us. They have lots of... More 

Helpful?
Thank Mrsosci
Wellington, New Zealand
Level Contributor
48 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 9 December 2016

Last time I visited very good , unfortunately this time something as simple as requesting where I can Hire a Wheelchair from was in the two hard basket , apart from Language dificulties , and the staff member not knowing what I was asking for , just flaged it away , went outside and asked the first local , who... More 

Helpful?
Thank grumps2_11
Devonport, Australia
Level Contributor
122 reviews
72 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 2 December 2016

Arriving in Wellington we walked to the I-Site centre. Asked what to do and was pointed to a desk and wall with details. We had arranged for a hop on hop off bus tour and when asked where the bus stops we were told walk up the street and you will find it.

Helpful?
Thank beverleybaker22

Travellers who viewed Wellington i-SITE Visitor Information Centre also viewed

 
Wellington, Greater Wellington
Wellington, Greater Wellington
 

Been to Wellington i-SITE Visitor Information Centre? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Wellington i-SITE Visitor Information Centre and other visitors
1 question
Ask a question

See all questions (1)

Questions? Get answers from Wellington i-SITE Visitor Information Centre staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?