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Wellington i-SITE Visitor Information Centre

111 Wakefield Street | In front of the Michael Fowler Centre, Wellington 6011, New Zealand
+64 4-802 4860
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US$ 35.20*
and up
Wellington City Scenic Tour
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We are the official Wellington i-SITE Visitor Information Centre and your local experts in our harbour capital city. This Qualmark endorsed centre is operated by WREDA (Wellington Regional Economic Development Agency)and is part of New Zealand's official Visitor Information Network (i-SITE). We are your 'one stop shop' for travel advice and bookings for Wellington tours, activities and accommodation. As an official i-SITE, we also specialise in travel arrangements for all New Zealand destinations. Better still, our service to you is FREE.
  • Excellent63%
  • Very good29%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“shop attached” (5 reviews)
“civic square” (13 reviews)
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Hours Today: 8:30 AM - 5:00 PM
LOCATION
111 Wakefield Street | In front of the Michael Fowler Centre, Wellington 6011, New Zealand
CONTACT
Website
+64 4-802 4860
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Reviews (483)
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1 - 10 of 414 reviews

Reviewed 1 week ago

I have nothing but praise for the I-SITE Visitor Information Centres in New Zealand. Knowledgeable staff, well-stocked information, and central and convenient locations. I waited until I was in New Zealand before booking any of my wine tasting tours since weather conditions are so variable,...More

Thank Doubletee_45
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 4 days ago

Wonderful to hear our i-SITE Visitor Information Centres are helping you enjoy our beautiful country and making your visitor experience one to remember for all the right reasons. That's a wonderful tour for sure and they're a very professional company with great experience to deliver...More

Reviewed 1 week ago

Come on i site I think you could do a little better than you did. Staff seemed very preoccupied and not at all helpful.More

Thank James D
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 4 days ago

I'm really sorry to hear that James. I can think of a number of 'excuses' for why this would be but the bottom line is that everyone deserves 100% friendly helpful service when they come to visit our city so please accept my apologies and...More

Reviewed 1 week ago

Helpful staff with great ideas about what we should do and what the weather would do!! Helped us organise the rest of the trip

Thank philidoc
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 1 week ago

Appreciate your kind feedback thank you

Reviewed 2 weeks ago

Stopped for a coffee midday after walking all around the city and wanted to check out local shows and gigs. Nice chill area inside plenty of seating and great coffee not too expensive either

Thank Laura S
Reviewed 5 September 2017

Great place, the staff here are friendly, informative and always happy to help. They helped us shop around for the best deal and easiest way to get around and do all of the things we wanted. To be honest without the help and knowledge of...More

Thank lodge89
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 7 September 2017

Thanks so much for taking the time to comment on your visit to our i-SITE. We really appreciate receiving feedback like this as we're very proud of what we do and committed to being as helpful as we can be. Thank you.

Reviewed 23 July 2017

A good place to find out information about local activities and sights around Wellington, the staff were friendly and informative

Thank pmgreenwood
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 24 July 2017

Really appreciate your time submitting feedback thank you and hope you enjoyed your time in Wellington

Reviewed 19 July 2017

If not sure what to do or where to go visit here. They have a vast array of options for you to consider. Tickets can be purchased for most events. The staff were very helpful

Thank GordonW318
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 24 July 2017

Thanks for taking the time to review us and hope you enjoyed your visit to Wellington!

Reviewed 11 July 2017

This can get pretty busy so allow time to wait in a que. Be fair because you would want the staff to spend time on your questions etc and so does the person in front of you.

Thank hematite007
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 12 July 2017

Thank you for your feedback. We do like to ensure our visitors are well looked after and sometimes this can take a little longer however we hope we manage to get the balance right most of the time.

Reviewed 1 July 2017

Lots of tours depart from a bus stop near the i-SITE and the staff are very knowledgeable and helpful of the various tours. The walking tours also leave from here.

Thank Sandra F
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 2 July 2017

Thanks for your feedback - much appreciated!

Reviewed 25 June 2017

At the time we were there, we didn't get much help. We went in to ask about the Weta tour and were told to just go down the street. It could have been the timing because everywhere else in this beautiful city we had wonderful...More

Thank GRS60
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 26 June 2017

I'm really sorry to hear this and thank you for advising. As you'll see from previous reviews this is not typical of the service we offer and I'm disappointed our team didn't provide their usual sterling service. I am pleased however to hear that you...More

Nearby
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.04 km away
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Nearby Attractions
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242 reviews
.18 km away
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145 reviews
.14 km away
City Gallery Wellington
132 reviews
.15 km away
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Questions & Answers
chancr
6 August 2015|
Answer
Response from WellingtonInfoCentre | Property representative |
What a wonderful experience to be looking forward. Great that you're planning in advance to be able to make the most of your time in Wellington, and Weta Workshop Tour really is a highlight. A cruise shuttle service... More
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