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Taupo i-SITE Visitor Information Centre

30 Tongariro Street, Taupo 3330, New Zealand
+64 7-376 0027
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Nice

Knowing and helpful staff. My phone was out so the nice lady called taxi for me to get to the Hukka... read more

Reviewed 1 week ago
Maris Z
Very Helpful Staff

This visitor centre was very welcoming and helpful. They assisted in my bookings and their advice... read more

Reviewed 1 week ago
Elmo_Putney_00
Read all 158 reviews
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Overview
  • Excellent63%
  • Very good27%
  • Average5%
  • Poor1%
  • Terrible4%
Travellers talk about
Closed Now
Hours
Hours Today: 8:30 AM - 5:00 PM
LOCATION
30 Tongariro Street, Taupo 3330, New Zealand
CONTACT
Website
+64 7-376 0027
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Reviews (158)
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All reviews
"great source of info"
in 2 reviews
"alternative routes"
in 2 reviews
"discount tickets"
in 2 reviews
"the main road"
in 6 reviews
"tongariro crossing"
in 4 reviews
"ask questions"
in 2 reviews
"new zealand"
in 8 reviews
"sky dive"
in 2 reviews
"hot pools"
in 2 reviews
"rhonda"
in 3 reviews
"sites"
in 8 reviews
"isite"
in 5 reviews
"leaflet"
in 6 reviews
"souvenirs"
in 6 reviews
"domain"
in 2 reviews
"material"
in 2 reviews
"postcards"
in 2 reviews
Filter

1 - 10 of 126 reviews

Reviewed 1 week ago

Knowing and helpful staff. My phone was out so the nice lady called taxi for me to get to the Hukka falls. Thank you very much :)

Thank Maris Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

This visitor centre was very welcoming and helpful. They assisted in my bookings and their advice allowed me to see more of Taupo than would have been possible (without my own transport). Taupo has been a highlight of my time on the North Island and...More

Thank Elmo_Putney_00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

A fascinating location full of good ideas of different things to do around Taupo. I needed some information about good local thermal spas in the direction I was going to be travelling. The staff member I spoke to had all this information at her fingertips,...More

Thank Erasmus16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 6 May 2018

This is the place to get more information on Taupo and its surrounding including the whole of New Zealand too.

Thank joanadventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
taupovc, Manager at Taupo i-SITE Visitor Information Centre, responded to this reviewResponded 4 weeks ago

Pleased you found the range of information helpful for your stay in Taupo and yes we do have lots of information on the entire country too. Thank you for your review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

We got exactly what we had hoped for from this i-SITE - very friendly staff and exceptional regional knowledge which really helped us to dot the i's and cross the t's on our Taupo itinery. The great thing is that they can phone and book...More

Thank Stephanie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
taupovc, Manager at Taupo i-SITE Visitor Information Centre, responded to this reviewResponded 4 weeks ago

Thank you so much for your awesome review of the staff and their knowledge of the region. Hope you had a wonderful stay here

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

Stop in and let the people here make reservations for you, arrange tours etc. We were going to do a white water rafting trip and the woman told us about her experience with it and what her kids had thought, and even called the place...More

Thank kjh529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
taupovc, Manager at Taupo i-SITE Visitor Information Centre, responded to this reviewResponded 4 weeks ago

So pleasing to hear the staff member was so helpful to you resulting in a great rafting trip for your family. Thank you so much for taking the time to write this review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2018

Very helpful when trying to plan get the most out of your stay in Taupo area. Lots of leaflets, advice and answers, You may have to wait so we all need to be patient, but if you listen as you wait you may hear things...More

Thank Allgoodthyngs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
taupovc, Manager at Taupo i-SITE Visitor Information Centre, responded to this reviewResponded 4 weeks ago

Thank you for your review. Obviously you had to wait before you were able to talk with a staff member and I apologise for this but thank you for your patience and I am pleased you did find the staff helpful in planning your stay...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2018

I usually give up when I see the long queues of people and walk out. When I do manage to reach the counter, the staff arent really helpful about my little questions. I guess they're great on the major tourist stuff.More

Thank Pixiehat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
taupovc, Manager at Taupo i-SITE Visitor Information Centre, responded to this reviewResponded 4 weeks ago

I am so sorry we didn't meet your expectations on your visit in to our I-SITE. We do try to manage queues as best we can with the resources we have but I am particularly concerned you didn't get the help you were wanting from...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2018

The visitor information centre has loads of leaflets and information forms on not just the surrounding area but for the whole of New zealand. It can give you tips and ideas on what to do when you are in this beautiful country.

Thank Laura P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2018 via mobile

Jane, the lovely lady who helped organise our time in Taupo, was A wealth of valuable and interesting information on Taupo and its surroundings. Every iSite I've visited has been a useful experience - thank you all!

Thank IanGBradford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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