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Souvenir Outlet & Mountain Bike Hire

Open Now: 9:30 AM - 5:00 AM
Open today: 9:30 AM - 5:00 AM
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Review Highlights
Excellent service

Excellent service, would happily recommend this hire company. Prices are reasonable. The owner... read more

Reviewed 2 days ago
Penny S
via mobile
Excellent!

We had a wonderful Mountain Bike ride. The price for the rentals was very reasonable. The person... read more

Reviewed 6 days ago
Aaron Y
,
Garner, North Carolina
Read all 78 reviews
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Certificate of Excellence
Traveller Overview
  • Excellent96%
  • Very good3%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
“mtb park”(7 reviews)
“awesome spot”(2 reviews)
About
Souvenir Outlet & Mountain Bike Hire has a huge range of New Zealand Souvenirs at outlet prices. We have plenty of parking, Icecreams & cold drinks available with a relaxing outdoor seating area. There is a beautiful 1.0 kilometre scenic walk to the...more
Open Now
Hours Today: 9:30 AM - 5:00 AM
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Suggested duration: < 1 hour
Contact
413 Huka Falls Road, Taupo 3384, New Zealand
Website
+64 7-374 8154
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Top Selling Tours & Activities in and around Taupo
from US$ 87.90
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from US$ 149.20
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from US$ 68.10
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from US$ 244.50
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Reviews (78)
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All reviewsmtb parkcraters of the moonawesome spotsuper friendly staffclear instructionsthese guyshuka fallsaratiatia damrouteshoptrackhelmets17kmloophikersforeststream
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1 - 10 of 74 reviews
Reviewed 2 days ago via mobile

Excellent service, would happily recommend this hire company. Prices are reasonable. The owner operator is happy to give advice on where is best to go for your group.

Thank Penny S
Reviewed 6 days ago

We had a wonderful Mountain Bike ride. The price for the rentals was very reasonable. The person working that day took a ton of time with us, making sure we understood the route, and giving us tips on where to go and what to do....More

Thank Aaron Y
Reviewed 31 July 2018

The owner of the shop, Paul, was very informative and helpful. He had great tips on what trails to follow and the bike was a great ride. My wife found that his merchandise was great pricing and a large range of souvenirs to be bought.

Thank LORELEI G
271paul80, Owner at Souvenir Outlet & Mountain Bike Hire, responded to this reviewResponded 2 August 2018

Hi Lorelei, Thanks for the excellent review appreciate you doing it. Glad you both enjoyed the biking & Souvenirs. Thanks Paul Owner

Reviewed 18 July 2018

The guy helping us was super informative and helpful, absolute legend. Did the Huka Falls to Aratiata Dam track, and while it would definitely be challenging for the beginner (few very steep uphill sections) it was absolutely gorgeous and worthwhile! The bikes were in good...More

Thank software_and_sounds
Reviewed 9 July 2018

We popped in to have a ride on our way to Rotorua. The old fella helping us was great in that laconic earnest and friendly NZ manner. The bikes we hired did not miss a beat and the map we purchased was worth the 5...More

Thank Olaf R
271paul80, Owner at Souvenir Outlet & Mountain Bike Hire, responded to this reviewResponded 12 July 2018

Hi Olaf, Thank you for your excellent review, I'm glad you enjoyed your experience with us. Appreciate you taking the time to give us a review. Thanks Paul Owner

Reviewed 4 July 2018 via mobile

Wasn’t a great experience... Brakes weren’t working well, my seat kept dropping every time I would move it up, even had my partner lock it in and it wouldn’t stay up. Worst part is the guy that served us did a tire check and I...More

Thank TerinaP7
271paul80, Owner at Souvenir Outlet & Mountain Bike Hire, responded to this reviewResponded 12 July 2018

Hi Terina, I'm sorry to hear about your experience with us. I do however appreciate you giving us a review & being honest. I will be looking into our processes to make sure this does not happen again. Once again we apologise for your experience....More

Reviewed 3 June 2018 via mobile

Really impressed with the servic, Ian was spot on. Especially like the fact they refund you back the difference if you don't use all your time allowance!

Thank BenS6198
271paul80, Owner at Souvenir Outlet & Mountain Bike Hire, responded to this reviewResponded 3 June 2018

Hi Ben, Thanks for the excellent review, appreciate you taking the time to give us a review. It’s always our policy to refund customers for time they don’t use & I’m glad you received that & that you enjoyed your ride. Thanks Paul Owner

Reviewed 29 May 2018 via mobile

These guys are perfectly situated in the middle of a range of trails you can tackle. Great service, great advice, great bikes and great trails. Easy choice in Great Lake Taupo!

Thank Christine W
271paul80, Owner at Souvenir Outlet & Mountain Bike Hire, responded to this reviewResponded 31 May 2018

Hi Christine, Thanks heaps for the excellent review. I’m glad you found our location, service & Bikes great. Really Appreciate the review. Thanks Paul Owner

Reviewed 27 May 2018 via mobile

Bikes were in good condition. Very clear instructions. Friendly staff. Good value for money. Cheaper than competitors

Thank Adam G
271paul80, Owner at Souvenir Outlet & Mountain Bike Hire, responded to this reviewResponded 31 May 2018

Hi Adam, Thanks for the excellent review. I’m glad you found the overall service & Bikes to be good. Appreciate you taking the time to give us a review. Thanks Paul Owner

Reviewed 29 April 2018

We travelled NZL in March/April. While staying in Kinloch for just 2 nights I learned about the Great Lakes Trail on day 2. Tried to rent out a bike for 3 hours with the main shops in Taupo in the afternoon. They either declined or...More

Thank Ralf-Botho G
271paul80, Owner at Souvenir Outlet & Mountain Bike Hire, responded to this reviewResponded 31 May 2018

Hi Ralf, Thanks for the excellent review. It’s what we strive to do is help out as much as possible & be flexible where we can so the customer can have the best possible experience & I’m glad to hear you had a great ride....More

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