We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Polynesian Spa

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Hinemoa Street, Rotorua 3010, New Zealand
Phone Number:
+64 7-348 1328
Website
Today
08:00 - 23:00
Open now
See all hours
Hours:
Sun - Sat 08:00 - 23:00
Description:

Polynesian Spa is New Zealand’s leading international day spa. In a...

Polynesian Spa is New Zealand’s leading international day spa. In a picturesque, tranquil setting overlooking Lake Rotorua, visitors can enjoy a wonderful fusion of relaxing hot spring pool bathing, sumptuous spa and massage therapies and picturesque lake views. Polynesian Spa has the use of two types of hot mineral water, one alkaline and one acidic, that are the unique point of difference of the operation. Many thousands of visitors to the spa have attested to the remedial effect the hot mineral waters have on such ailments as muscular complaints, arthritis and rheumatism. The Priest and Radium springs are most noted in this respect. We invite you to experience this World Top Ten Spa (natural/thermal/medical), as voted by readers of the prestigious Conde Nast Traveller magazine for several years and once again in 2011. We look forward to welcoming you to Polynesian Spa.

read more
Book In Advance
More Info
US$ 135.90*
and up
Tauranga Shore Excursion: Rotorua Highlights Tour Including Cultural...
More Info
US$ 89.88*
and up
Shore Excursion: Maori Culture and History at Te Puia and Rotorua's Geothermal...
More Info
US$ 179.77*
and up
Shore Excursion: Deluxe Rotorua Tour and Polynesian Spa Hot Pools with Lunch

TripAdvisor Reviewer Highlights

Read all 2,225 reviews
Visitor rating
  • 922
    Excellent
  • 641
    Very good
  • 246
    Average
  • 73
    Poor
  • 52
    Terrible
Enjoyable experience

Visited the spa on an afternoon when the weather was a bit miserable although it had stopped raining. The hot pools are of varying heats although they all seemed quite hot. You... read more

4 of 5 bubblesReviewed 1 week ago
john r
,
Northwich, United Kingdom
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,225 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,934: English reviews
Manchester, United Kingdom
Level Contributor
294 reviews
102 attraction reviews
common_n_attraction_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

This is a very pleasant and relaxing way to spend a few hours. A choice of eight different pools of varying temperatures, the smell of sulphur in the air makes it feel quite exotic. It is reasonably priced and represents good value for money. As we left mid-afternoon a very large tour group arrived and it would not have been... More 

Helpful?
1 Thank Nick T
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Had the most relaxing half hour soak in the private pool. Totally worth it. Private, clean and rock pool like design with a great view across the lake. Went around midday, no queue, went straight in. Will be back.

Helpful?
2 Thank jaccamartin
Level Contributor
23 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Great experience! We went early afternoon, which is recommended as at 5pm bus loads of tour groups arrived (a local tipped us off about this!). There are various entrances packages, we paid for the adult pools ($29pp) which gave us access to a number pools & a reflexology walk. There is a main pool which is the coolest temperature (about... More 

Helpful?
3 Thank Tanya F
Sydney, Australia
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

I opted for the adult deluxe option as i've preivously done the regular adult option. Deluxe is much nicer! Change rooms, pools, lockers and towels are much worth the extra money. Spent around 2 hours here relaxing the pools. It's a must do.

Helpful?
2 Thank Jen H
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

My partner and I treated our selves to a couples massage. We were greeted by amazing and professional staff, given robes and sent to get changed into our bathers. From there we spent an hour soaking in the outdoor mineral pools over looking part of the lake, an awesome experience. We were then taken into a very luxurious spa room... More 

Helpful?
2 Thank 1963vicki
Northwich, United Kingdom
Level Contributor
71 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 1 week ago NEW

Visited the spa on an afternoon when the weather was a bit miserable although it had stopped raining. The hot pools are of varying heats although they all seemed quite hot. You need to experience all of the pools and I don't think their is a need to pay the extra money for a private pool unless the place was... More 

Helpful?
1 Thank john r
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

Rotorua has some amazing attractions. One if the best is the Polynesian spa. Tourist or local the spa resort is quite simply luxury. Professional and courteous staff, an amazing venue with one of the best outlooks available and the team at the spa are the very best. The relax 60 package is the very best way to start, or finish... More 

Helpful?
1 Thank Jon P
Falkirk District, United Kingdom
Level Contributor
352 reviews
96 attraction reviews
common_n_attraction_reviews_1bd8 156 helpful votes
4 of 5 bubbles Reviewed 1 week ago

My husband had been the previous day for a massage and use of the luxury spa and really enjoyed it. We decided to go the next day at 8am before leaving Rotorua so I could experience it. Our experience at the start was not ideal. We were there at 7.50 with another couple who were tourists for the Spa opening.... More 

Helpful?
1 Thank susan m
Edinburgh, United Kingdom
Level Contributor
44 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Set just on the edge of Lake Rotorua you can relax in the thermal pools enjoying the stunning views over the lake. There are a number of pools with temperatures ranging from 38' to 42'

Helpful?
1 Thank 1macam
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Enjoyed the private spa, nice and quiet. I was above all impressed with the high level of customer service we received. Made visiting so much nicer.

Helpful?
1 Thank Ani S

Travellers who viewed Polynesian Spa also viewed

Rotorua, Rotorua District
 
Rotorua, Rotorua District
 

Been to Polynesian Spa? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Polynesian Spa and other visitors
6 questions
Ask a question
Exeter, United Kingdom
over a year ago
Lucknow, Uttar Pradesh, India
Exeter, United Kingdom
over a year ago
Beckenham, United Kingdom
over a year ago

See all questions (6)

Questions? Get answers from Polynesian Spa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?