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The Silky Oak Chocolate Company

1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
845 0908
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US$ 385.08*
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Overview
  • Excellent44%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“fudge” (20 reviews)
“gift shop” (16 reviews)
“triple dipper” (4 reviews)
LOCATION
1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
CONTACT
845 0908
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Reviews (194)
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1 - 10 of 189 reviews

Reviewed 6 days ago

We stopped over and they were not making chocolate at the time. You get a bite of their milk chocolate and a bite of their dark chocolate and that's it. Otherwise, you are awkwardly stuck in a candy store. Don't bother.More

Thank drjandthemissus
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 4 days ago

We are sorry you were disappointed. You were welcome to watch the video of chocolate making, purchase some chocolate, visit our history of chocolate museum, relax in our café and surroundings, or try some of the goodies in our pantry shop. Or if you visited...More

Reviewed 1 week ago via mobile

My wife & I were very happy to find this place on our way to Napier. Being mid afternoon we enjoyed a excellent coffee & snack before we wandered into the retail shop. My wife had just found fudge heaven, I am not a fudge...More

Thank Phil K
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 1 week ago

The staff enjoy hearing that they are pleasing the customers when they visit, it is all about the experience, and enjoying everything we make. Thank you for taking the time to send your review

Reviewed 3 weeks ago

This is my favorite place for breakfast, but make sure you get there before 12 as their menu changes! Cabinet food is also lovely and their in-house made salad dressing is unparalleled! I always buy a bottle to take home when I am there.

Thank Ftloi
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 1 week ago

Thank you for your review. The Passionfruit Vinaigrette is simply the best, people use it on their meat instead of a sauce as well. A must have in the fridge. That and our Peach and Capsicum Chutney, yum.

Reviewed 4 weeks ago via mobile

Nice place to sit down and have a coffee and something to eat. Chocolate factored is an added bonus.

Thank Milan G
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 4 weeks ago

It is nice to be able to sit and relax in our surroundings. With nice trees and gardens, to be in good company enjoying a coffee, a little something to eat, topped off with yummy chocolate. Sounds like Bliss. Thank you for your review

Reviewed 4 weeks ago via mobile

A must-do stop in Napier IMO. Fun to watch the chocolate being made through the window, the adjoining shop has a great variety of chocolates and fudge to eat and buy. Lots of nicely presented gift boxes are also available. We also had lunch in...More

Thank eztraveller2
soak, Manager at The Silky Oak Chocolate Company, responded to this reviewResponded 4 weeks ago

We try to be a one stop all round great experience, which, going on your review, is what you did. Not sure if you visited the Pantry shop, great foodie items in there, including some of the sauces that we use at the Café. We...More

Reviewed 5 weeks ago via mobile

Wow! Just wow. Beautiful selection of fudge and chocolate and the little shop there is amazing. We got a selection of fudge and chocolate and can't wait to try it.

Thank Tashasone
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 4 weeks ago

Wow, is a word we like. We hope you said wow again when you got to eat the chocolates and fudge. Thank you, please call in again

Reviewed 11 September 2017

the best iced chocolate I have EVER had. Nice lunch too. Chocolate factory and museum worth a few minutes of your time. Definitely a place for chocolate lovers.

Thank Emma A
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 13 September 2017

Thank you for your review. You are right regarding the Iced chocolate, we have people visiting from around the world who ask for either the Iced Chocolate or Iced Coffee, both are just Yum, just as you described it.

Reviewed 4 September 2017 via mobile

Must stop by and try their fudge selection - we made sure to return on our way out to buy more and fill up on all the flavours. Gotta eat them all..

Thank Nickie Y
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 4 weeks ago

With 30 different fudges, it must have been hard to choose. My favourite is the licorice fudge. I am also made keen on our chocolates, not bad after nearly 18 years. Thank you for your review, you will have to drop by again soon.

Reviewed 24 August 2017 via mobile

Worth a stop if passing but would not go out of my way. Did not check out the chocolate museum, pantry shop ok chocolates ok but whittikers etc competes well. Expensive way to buy chocolate. Cafe had some nice food, did not listen when iced...More

Thank 490peterj
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 31 August 2017

We are sorry that you only found us to be ok, and that you did not visit all around the complex, also that there had been a mix up with your iced chocolate. People travel from all over to have iced chocolates and coffees, plus...More

Reviewed 30 July 2017

Amazing hot chocolate, excellent customer service and great atmosphere. Definatley worth the stop, the chocolate is a little expensive but nice to have a look.

Thank karenc0les
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 31 July 2017

We agree the hot chocolate is simply the best, particularly during Winter. Thank you for your review

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Questions & Answers
scoobierae
22 November 2015|
Answer
Response from soak | Property representative |
Hello, Thank you for your enquiry. Silky Oak has a bus stop right outside our gate, but I do not think the Filter Room is on a bus route. If you prefer not to take part in one of the cruise ship tours (which are excellent) I... More
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