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Hamilton i-SITE Visitor Information Centre

Open Now: 9:00 AM - 5:00 PM
Open today: 9:00 AM - 5:00 PM
Review Highlights
Great service

It’s always a happy experience visiting the i-Site Information Centre because the smiling staff go... read more

Reviewed 2 weeks ago
Katieclem46
,
Hamilton, New Zealand
Local knowledge

Some great local art and crafts and knowledgeable helpful staff. Information on all things... read more

Reviewed 4 weeks ago
Girlsintheknow
Read all 49 reviews
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Traveller Overview
  • Excellent76%
  • Very good16%
  • Average4%
  • Poor4%
  • Terrible0%
Travellers talk about
About
We are the official i-SITE Visitor Information Centre in Hamilton and your local experts in our region. We are your 'one stop shop' for travel advice and bookings for Waikato tours, activities and accommodation. As an official i-SITE, we also...more
Open Now
Hours Today: 9:00 AM - 5:00 PM
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Contact
Corner Caro & Alexandra Sts | Garden Place, Hamilton 3204, New Zealand
Website
+64 7-958 5960
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Reviews (49)
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All reviews helpful advice buy some souvenirs great info new zealand waikato river jewelry auckland postcards attractions knowledge garden
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1 - 10 of 41 reviews
Reviewed 2 weeks ago

It’s always a happy experience visiting the i-Site Information Centre because the smiling staff go out of their way to be helpful. This is an asset to Hamilton.

Date of experience: November 2018
Thank Katieclem46
Reviewed 4 weeks ago

Some great local art and crafts and knowledgeable helpful staff. Information on all things Hamilton. Would definitely recommend a visit.

Date of experience: October 2018
Thank Girlsintheknow
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 3 weeks ago

Hi Girlsintheknow, we appreciate the time you have taken to write us a fantastic recommendation, thank you.

Reviewed 30 November 2018 via mobile

Only three friends eating. My two friends meals arrived. Half way through their meal I had to chase mine. It still wasn’t ready. I asked for a refund which I was given with a half heated sorry Then had to enjoy sitting while my friends...More

Date of experience: November 2018
Thank Inspire14065186425
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 12 December 2018

Hi Inspire14065186425, you have left a review with the Hamilton i-SITE Visitor Information Centre not Nandos. Your message has been passed on to Nandos.

Reviewed 25 May 2018 via mobile

Had some trouble with bus and accommodation and want to ask information. One staff name Corey was very very helpfully. Such a lovely person and was patient and smiled and talked me through every thing that I wanted to know. It was very good information...More

Date of experience: April 2018
Thank angelalN6190UY
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 26 May 2018

Hi Angela, As a team we strive to provide accurate information and wonderful service to all of our customers and we are happy to hear that your encounter with Corey was superb. Your feedback will be passed onto Corey - thank you for taking the...More

Reviewed 23 May 2018

Very good service and information from the staff, local and regional maps for free, as well as brochures and other attraction information. Location is strategic, next to Hamilton City Council with Captain Hamilton statue on the square, in front of Garden Place, an open square...More

Date of experience: May 2018
Thank santo-trainsspotter7
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 24 May 2018

Hello Santo t, We thank you for the good feedback and excellent description of where we are located. We hope the information provided to you helped to enhance your experience and time here in Hamilton, Thank you.

Reviewed 5 May 2018

The staff here are really friendly and helpful with a lot of knowledge about the Waikato Area. The retail that they sell is really cool as it's New Zealand specifically. Overall my experience with them was outstanding and would recommend them to anyone

Date of experience: April 2018
Thank jonellemodlik
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 8 May 2018

Hi Jonelle, Thank you for your review.

Reviewed 1 May 2018

Any i-Site center in New Zealand is supremely efficient, friendly and helpful. So is this one as well. There's plenty of things to browse through and buy some souvenirs too. I wanted to do a day walk through Hamilton and they offered me all information...More

Date of experience: February 2018
Thank Satyabrata
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 8 May 2018

Hi Satyabrata, It is our privilege to be able to assist anyone that walks through our doors whether they are looking for an activity, shopping or advice. Thank you so much - your comments are appreciated.

Reviewed 7 April 2018

The staff here couldn't be more helpful, also lots of souvenirs available to buy at reasonable prices

Date of experience: April 2018
Thank Hazel W
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 12 April 2018

Hi Hazel W, Our goal is to help our visitors where ever we can, no matter the question or request. We are glad to hear your visit to the i-SITE was enjoyable, thank you for your review.

Reviewed 30 March 2018

My brother & I dropped by Hamilton i-SITE on very short notice for help booking round trip bus transport to Waitomo Caves. Despite the time crunch, our travel consultant (Verena Peters) quickly found & booked the very last bus seats available. When the the bus's...More

Date of experience: March 2018
Thank Kirk B
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 2 April 2018

Hi Kirk B, Thank you for the awesome feedback, we have passed that on to our lovely Verena. We hope you had a great experience even though things didn't turn out as planned.

Reviewed 19 March 2018

Went in a couple of times during our stay. Staff are friendly and welcoming. Some lovely gifts, postcards etc. They even sell stamps, very useful.

Date of experience: February 2018
Thank katejim1
Hamilton i-SITE V, Information and Travel Consultant at Hamilton i-SITE Visitor Information Centre, responded to this reviewResponded 20 March 2018

Hi Katejim1, We try and provide our visitors with as much as we can and know that everyone appreciates even the littlest things. Thank you for your very lovely review.

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Questions & Answers
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Papaali Norrah T
20 January 2017|
AnswerShow all 2 answers
Response from Hamilton i-SITE V | Property representative |
Good morning, Thank you for your enquiry and our sincere apologies for the delaying in getting back to you. At this stage there is still plenty of availability in Hamilton for your requested dates. To check live... More
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