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Izumi Japanese Massage

L 1 115 Elizabeth St, Melbourne, Victoria 3000, Australia
+61 3 9044 9230
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Review Highlights
Bliss in the CBD

Awesome remedial massage under the skillful hands of a cheerful, welcoming and helpful masseuse... read more

Reviewed 2 weeks ago
Richard M
,
Castlemaine, Australia
via mobile
TERRIBLE - AVOID

Absolutely appalling and rude customer service from the manager. Terrible business. Avoid at all... read more

Reviewed 13 May 2017
annakparker
,
Melbourne, Australia
via mobile
Read all 58 reviews
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Overview
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This sanctuary awaits you after a long day of work or shopping! Drop in to our central Melbourne CBD location at Level 1, 115 Elizabeth Street to soothe your spirit, relax your senses, and nurture your soul. Our Japanese massage therapists will restore your balance and well-being.
  • Excellent25%
  • Very good29%
  • Average3%
  • Poor1%
  • Terrible42%
Travellers talk about
Closed Now
All hours
Hours Today: 10:00 - 20:00
Suggested Duration: 1-2 hours
LOCATION
L 1 115 Elizabeth St, Melbourne, Victoria 3000, Australia
Central Business District
CONTACT
Website
+61 3 9044 9230
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Reviews (58)
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1 - 10 of 58 reviews

Reviewed 2 weeks ago via mobile

Awesome remedial massage under the skillful hands of a cheerful, welcoming and helpful masseuse. Allow time to come back to earth with their complimentary tea!

1  Thank Richard M
Management response:Responded 1 week ago

Hi Richard, Thank you so much for taking the time to review IZUMI and for sharing your visit with others. We look forward to welcoming you back for your next visit. Warm Regards REX

Reviewed 13 May 2017 via mobile

Absolutely appalling and rude customer service from the manager. Terrible business. Avoid at all costs.

3  Thank annakparker
Reviewed 7 May 2017

Had a good experience; here's what I did since some of the reviews claim they had issues. BOOKING 1. Visited Groupon on 28 March during the day, decided to try Izumi if it was free (I did not buy at this stage) 2. Read how...More

1  Thank a t
Reviewed 11 January 2017

You can choose different types of massages may it be relaxing, deep tissue or any particular area you need attended to. It is lovely to be offered a cup of tea as it helps relaxes. The girls were very good.

1  Thank Kosing2015
Reviewed 9 January 2017 via mobile

I tried to book in, using my Groupon voucher that expires at the end of Jan. This voucher was purchased in the few days before Christmas. When I looked online in early Jan, there were no bookings available until late feb. I contacted them by...More

1  Thank Katherine M
Reviewed 6 January 2017

Worst experience from day one! - terrible booking service, rude staff, incorrect information and I end up not going there due to a family emergency, when trying to re-book they told me that it wasn't possible (groupon voucher)....even though I am in a hospital due...More

1  Thank Rocio B
Reviewed 28 December 2016

I've been here quite a few times, always with a Groupon voucher which is easy to book online, yes my preferred time is always booked up, so i book weeks in advance so i get a time that i like. I tend to have a...More

Thank Claire J
Reviewed 30 September 2016 via mobile

Very bad customer service. Impolite people. Worst service for money spent. Doesn't know how to respect customer

1  Thank Mohammad R
Reviewed 8 September 2016

I bought a Groupon voucher for my friends birthday - 1 hr massage for two people. I booked 2 days in advance through their online booking system and received a call the following day to confirm. I also received a text message reminder, which was...More

Thank lter2
Reviewed 15 August 2016

Headed here for a massage and body scrub. Service was very professional, Marie my therapist was fantastic and I would highly recommend to others and make a return visit myself.

Thank Angela B
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
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