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Exemplar Coaches and Limousines

Port Douglas, Queensland 4877, Australia
+61 7 4213 3333
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Review Highlights
Thank you Exemplar!

I recently booked a transfer for me and my two children from Port Douglas to Cairns airport. I... read more

Reviewed 3 days ago
LizFamily100
,
Sydney, Australia
Helpful, on time and professional

Used this company to get from Cairns to Port Douglas and back and then to the airport from Cairns... read more

Reviewed 1 week ago
Chris S
,
Brisbane, Australia
Read all 320 reviews
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Overview
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We provide airport transfers, private limousine services, charters, conference transfers and wedding limousines.
  • Excellent70%
  • Very good22%
  • Average3%
  • Poor2%
  • Terrible3%
Travellers talk about
Suggested Duration: < 1 hour
LOCATION
Port Douglas, Queensland 4877, Australia
CONTACT
Website
+61 7 4213 3333
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JPMiles / Payback Arrow
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Reviews (320)
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"always on time"
in 9 reviews
"friendly driver"
in 10 reviews
"transfer service"
in 6 reviews
"reliable transport"
in 5 reviews
"hotel booked"
in 4 reviews
"return transfer"
in 4 reviews
"reliable service"
in 4 reviews
"transfer company"
in 4 reviews
"palm cove"
in 12 reviews
"trip to port douglas"
in 5 reviews
"these guys"
in 5 reviews
"accommodation"
in 27 reviews
"cars"
in 7 reviews
"passengers"
in 16 reviews
"van"
in 6 reviews
"journey"
in 11 reviews
"pd"
in 5 reviews
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1 - 10 of 313 reviews

Reviewed 3 days ago

I recently booked a transfer for me and my two children from Port Douglas to Cairns airport. I booked, and paid for, seats on a minibus at 8.20 am, however the evening before I was due to travel I needed to postpone my plans by...More

Thank LizFamily100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisatravels, Owner at Exemplar Coaches and Limousines, responded to this reviewResponded 2 days ago

Hello LizFamily, Thank you for your glowing review. We are especially pleased that our miracle workers in the office were able to get you on your holiday sooner despite the delays you endured. You are correct; ground transport operators do find it difficult to work...More

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Reviewed 1 week ago

Used this company to get from Cairns to Port Douglas and back and then to the airport from Cairns on our last day. The drivers are friendly, professional and punctual. Great work gentlemen (they were all male) and thank you for taking us safely around...More

Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exemplar_Management, Owner at Exemplar Coaches and Limousines, responded to this reviewResponded 6 days ago

Hello ChrisGlenn Smith, Thank you for taking the time to review our services. We are very proud of our drivers, (we do have two lady drivers too on the team) they do an amazing job and we are very pleased you were well looked after....More

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Reviewed 1 week ago

Such an easy way to get to/from Port Douglas. Thanks for making a sometimes messy part of the holiday an easy one. Exemplar were very easy to find at arrivals at Cairns Airport and our driver was fantastic. Highly recommend.

Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exemplar_Management, Owner at Exemplar Coaches and Limousines, responded to this reviewResponded 6 days ago

Hello Michael W. Thank you for your review. We pride ourselves on taking that extra special care to ensure your holiday airport transfers are hassle free. Thank you also for your recommendation, we appreciate it and we hope to see you back here again soon.

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Reviewed 4 weeks ago

Going from Cairns airport to Port Douglas was a mini tour in itself our driver had so much knowledge of the local area that he passed on to us

Thank sueschoenpflug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exemplar_Management, Owner at Exemplar Coaches and Limousines, responded to this reviewResponded 3 weeks ago

Hello Sueschoenpflug, Thank you for your review. We are very pleased to learn that your driver gave you a good introduction to the area. All our drivers are locals and have a good knowledge of the region. We trust you have a great holiday.

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Reviewed 4 weeks ago

$8 return, pick up and drop off at your accommodation and into Port Douglas, On time and easy travel in and out from 4 mile Beach areaMore

Thank MamaJax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisatravels, Owner at Exemplar Coaches and Limousines, responded to this reviewResponded 4 weeks ago

Hello MamaJax, Thank you for your review. However, it looks like you may have mixed us up with another company who has taken a very similar name to ours. We only do airport transfers. It's good to see they gave you good service. Enjoy your...More

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Reviewed 4 weeks ago

To get to our accommodation in Port Douglas from Cairns airport we booked the local bus shuttle facility. Very easy to use. Driver greeted us at the bag carousel and drove us to our accommodation in Port Douglas. Very professional drivers.

Thank CathieD174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisatravels, Owner at Exemplar Coaches and Limousines, responded to this reviewResponded 4 weeks ago

Hello Cathir D174, Thank you for posting your review of our services. We are pleased you found them easy to use and our staff meet and greet service on time and professional. We trust you enjoyed your holiday.

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Reviewed 8 June 2018 via mobile

Nearly killed me as driver was speeding and just about hit me on my bike. Don't adhere to road rules and don't deserve #1 ranking.More

Thank Anthony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exemplar_Management, Owner at Exemplar Coaches and Limousines, responded to this reviewResponded 12 June 2018

Hello Anthoy G. It is a great pity that you didn’t report your experience through the most appropriate channels i.e. call or email management immediately, instead of posting on this travel site. All our drivers were sent a memo eight weeks before the Cairns Ironman,...More

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Reviewed 7 June 2018 via mobile

My recent trip to Port Douglas and Cairns was made easy by the fabulous team at Exemplar. All my bookings were easily made, the drivers were friendly (especially Cam from Melbourne), punctual and the vehicles are in great condition. I highly recommend Exemplar and will...More

Thank Carol N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exemplar_Management, Owner at Exemplar Coaches and Limousines, responded to this reviewResponded 12 June 2018

Hello Carol N, Thank you for your review. We are very glad you found our services easy, the vehicles in great condition (we have recently updated eight in the fleet) and that Cam was accommodating. We will pass your compliments on to him and hope...More

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Reviewed 7 June 2018

Dean transferred us from Cairns and was very informative. As there had been heavy rain in port douglas with landslides on the high hill where our accommodation was a change to smaller vehicles was made at the bottom of the hill so as to be...More

Thank jenny l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exemplar_Management, Owner at Exemplar Coaches and Limousines, responded to this reviewResponded 12 June 2018

Hello Jenny l. Thank you for the review of our services. We are pleased that you appreciate the extra steps our team took to make your transfer as comfortable and timely as possible despite the obstacles left by the recent heavy rains. We will pass...More

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Reviewed 5 June 2018

We were met at Cairns airport and transferred to Port Douglas accommodation, on return picked up on time, both occasions it was easy and the drivers were kind and informative, we were a family group of 8, 3 generations, and all well looked after.

Thank Detruck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exemplar_Management, Owner at Exemplar Coaches and Limousines, responded to this reviewResponded 6 June 2018

Hello Detruck. Thank you for taking the time to review our services. We are especially pleased your transfers met your expectations and your family group were well cared for. We look forward to welcoming you back here soon.

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Questions & Answers
lats2018
20 March 2018|
Answer
Response from Exemplar_Management | Property representative |
Hello Lats 2018. Thank you for your enquiry. Please see rates valid 'til March 31 and our new rates after April 01. We hope you find this helpful. You are welcome to call our reservations office on 07 4213 3333 for any... More
0
Votes
kyliejoan
14 October 2015|
Answer
Response from Louisatravels | Property representative |
Hello Kylie, I have responded to you twice now and asked that you call the office. I do not know what's happened to your email. Unfortunately I can't help you. You have not given me your details such as name on booking... More
0
Votes
kyliejoan
1 October 2015|
Answer
Response from Louisatravels | Property representative |
Hello, Kylie, It sounds like you should call our office straight away on 4098.5473 to make sure everything is OK. Your hotel is right, we do know when flights are arriving and departing, but I understand day light savings... More
1
Vote